“Very good service from the point of telephone contact. The photo on the web-page showed an item of furniture with bevelled edges. This was supposed to match items in the same range that did not. My contact took the trouble to ring the manufacturer then ring me back with the details. As a result an order was placed.”
“After my original builder baled at the last minute, I decided to keep my new shower door packaged to protect it from being damaged. Big mistake! When I finally unwrapped it, it was already badly damaged in transit. Outside the T&Cs I know but galling nonetheless when I wouldn't have been able to return it if I had unwrapped it and it then got damaged. The packaging that is provided is practically impossible to put back together once opened so its not really realistic to say you have to open everything up to infect it if you then need to store the items for any length of time. Doesn't feel like my interests are very well protected.”
“Excellent service; good communication, goods arrived promptly, well packed and were exactly what we wanted. High quality, branded products at a very good price.”
“I was ordering on line and had a query about delivery so I telephoned customer service and was helped by Chloe who dealt with my issue efficiently and with a pleasant manor. After placing my order she responded as promised and confirmed the delivery details - excellent client service that is rare to find these days”
“Very easy to order, confirmation of order was quick, delivery company called me to book a delivery date, delivery was as expected, all products arrived in great condition.”
“Customer service team fantastic.Polite and always ready to answer any inquiry. Excellent prices and quality products. I would gladly recommend to others. So far a happy customer.”
“Really super service, great website full of great offers at super prices.
Order was placed and product arrived quickly. What more could you want.
Super service, many thanks”