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Plumb Chums Reviews
4.6
Rating
1,615
Reviews
92
%
of reviewers recommend
Plumb Chums
Company
Reviews
Product
Reviews
1,360
Questions
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Email:
sales@plumbchums.com
Location:
16 Queen SquareBristol
Bristol
BS1 4NT
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"When there was a problem with the order they rectified it immediately and at no expense. Great service at great prices."
Duncan Bowtell
Lovely and elegant bathroom tap. Beautifully made and well worth the money. Supplier responded quickly and delivery fast
Roger Castle
"Excellent Customer service, I was very happy with the price and quality of the products as well as the delivery information until my goods arrived. I also had no problem at all getting through to someone when I called, and they were very polite and helpful."
Paul Hutchins
Very pleased with the unit. It looks very smart in our new cloakroom. Great service from Flush Bathrooms
Chris Harris
The basin arrived extremely well packed, in a sturdy box with reinforced corners. Good start. The basin itself is very smart-looking, and nice and compact.There are a few issues with it though. Firstly, the manufacturing tolerances are very low (or quality control is very poor). One corner of the basin was 8mm higher than the others, making it very difficult to mount level. The four foam pads provided got this purpose were most definitely not up to the job. Either the front was level, or the back, but not both. In the end it was a compromise, leaving front and back almost level, and almost level side to side, with gaps underneath that needed to be sealed. The next problem was installing the waste. Again, the tolerances in basin manufacture meant that the waste rocked from side to side so much that the rubber mounting grommet Would not form a seal even with silicone. After several efforts it was necessary to use silicone sealant (liberally) on all surfaces. Finally, the design of the basin itself means that the bottom of the basin is quite flat, so it does not entirely drain. Just the surface tension of the water at the bottom of the basin is enough to overcome the fall into the trap, and leave a shallow pool of water to each side, which my other half is not happy about! All that said, it's in and looks great, but I would hesitate to buy this brand again.
Jos Finer
"Absolutely delighted with our shower screen. Delivered quickly and without fuss. The quality is excellent. Although it was quite easy to install, the instructions could be clearer by providing an overall exploded diagram of the screen construction. "
John Price
"The product was as described and came in good time. Was installed and looks good up. Word of caution the screws that it came with weren't strong enough and it maybe difficult to find shower rings that will fit. "
Simonee Smith
18
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Nicola Hermolle
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“
Ordered numerous items for my new bathroom, all arrived on time, great service and good products - will definitely buy from here again.
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Posted 7 years ago
Toms Rafelds
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Quick and really responsive customer service and fast delivery! Definitely use them again!
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Posted 7 years ago
Ruth Wharton
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“
Quick delivery and hassle free when I had to have the product resent following a mix up with the delivery.
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Posted 7 years ago
Barbara Holland
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“
No nonsense refund when I had wrongly ordered one item.
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Posted 7 years ago
Frazer Simpson
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“
Great customer contact and dialogue which meant products ordered were perfect and delivered on time.
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Posted 7 years ago
Frazer Simpson
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“
Customer service were really helpful in arranging delivery times and products and costs were excellent! Will use again.
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Posted 7 years ago
Shenade Humphries
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“
Happy with product and advice given before purchased as images was not totally clear.
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Posted 7 years ago
Richard Dealtry
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“
I ordered a bathroom mirror which arrived very quickly and was extremely well packaged.
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Posted 7 years ago
Daniel Witherstone
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“
Fantastic after sales customer service. They were quick to deal with my issues
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Posted 7 years ago
Brian Copeland
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“
Unbelievable service together with great prices delivered within two days of order definitely deserves five stars
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Posted 7 years ago
Michael Stuart
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“
Exactly what I wanted
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Posted 7 years ago
Assunta Malfa
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Excellent customer service and communication
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Posted 7 years ago
Alan Rogers
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“
Great product and great service
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Posted 7 years ago
KA & S Lunt
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“
High quality products which were easy to buy and delivered on time
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Posted 7 years ago
Darren Chadwick
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“
Nice prices and very good service
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Posted 7 years ago
Jacqueline Fielding
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“
The bathroom shelf was exactly as I’d hoped well made easy to fix and reasonably priced highly recommended
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Posted 7 years ago
Martin McBride
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“
Good product at very competitive price.
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Posted 7 years ago
Patrick Heagney
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“
Everything was good from navigating the site ,to ordering and delivered when arranged,very happy customer.
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Posted 7 years ago
Brian Eno
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“
Good service - good product
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Posted 7 years ago
Nicola Gyopari
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Quality product at great value for money
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Posted 7 years ago
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Plumb Chums
is rated
4.6
based on
1,615
reviews
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