“The bathroom cabinet is good quality, but the handles were missing. Customer service resolved it quickly and politely though, and had them posted to me. However, the bolts on the handles are slightly too long, so the handles are loose and rattle slightly. I've fixed this with washers but it shouldn't be necessary really”
“Good range of items on the site. I emailed a query and got a response on the same day. The contact centre staff were polite and the whole transaction was very pleasant. They also price-matched a competitor, during sale-season no less! Amazing.”