“Website is good and customer service's communication was fine. My order is yet to arrive due to it being out of stock which is a little dissapointing as the website implied it was in stock”
“I contacted this company to inquire about a shower screen and the customer services could not give me an answer straight away as they did not stock the item concerned. She advised that she would check it out and get back back to me, this she duly did and also gave me the price which was very competative.
The service I received was first class and I duly ordered the item from them.”
“I was a bit worried after reading the reviews, but was positively surprised. I ordered 2 vertical radiators on Thursday and had them delivered the following Monday (scheduled at first for Wednesday or Thursday), so the product arrived much quicker than expected. I hope my next shopping experience with them will be as positive as the first one.”
“Despite the fact I paid for a toilet upfront it did not arrive in a timely fashion because apparently it was "not a priority". The delivery company was deceitful and misleading regarding time of delivery and missed a time slot. A time frame of 3-6 working days is too vague and delayed the build. It was the ONLY piece of bathroom equipment to not arrive in time. The others included a shower cabin, a huge rad/mirror and 3 pieces of furniture....all on time.”
“Excellent price excellent service and fast delivery. Customer service email exchange was faultless. Will definitely use again and recommend to anyone. Thank you”