“spot on! found just the right radiator for a narrow wall with central valves that my plumber couldn't find from his suppliers. great price too. thanks.”
“A well gelled Team from purchase to delivery: a pleasure to buy exactly what I want at a good price from good people. The Personal Touch has meant we're all happy- what more can a customer have?!”
“I have had no delivery of the product that I ordered ,in fact I am getting concerned that I have had no delivery no contact at all from YOUR COMPANY
PLEASE sort it out”
Good Afternoon
Im sorry to hear this, Looking into this i see it was down to you not responding to the phone calls on your mobile to arrange delivery. Im pleased its now sorted
Regards
Flush Bathrooms
“Sent wrong item
Had to rewire order
Delivery was late and took weeks
Had to pay own courier for your mistake
Charged for damaged box yet was sent in inaccurate condition
Poor customer service”
Good Afternoon Im sorry you are not happy with our service but after reviewing your orders i can confirm the following :- 1 - Your order was placed over the phone and was asked to check the confirmation sent to you via email. 2 - Email confirmation was not checked and you was sent the item as peer your order. 3 - We accepted the return of the incorrect item at your expense 4 - The item that you returned to us was damaged and the box had been covered in brown tape. Our terms and conditions that as stated on the website and emails to you was not followed, The item is not in a reseallable condiction 5 - We deducted £15.00 to repackage the item which is inline with our terms and conditions. Regards Mark - Manager Flush Bathrooms
“Great communications. Phone advice prior to purchase very helpful. The product top quality and a great price. Email and phone advice regarding arrangements for delivery at a mutually convenient time. The shower delivered to the door protected by a heavy duty wooden cage constructed around a wooden pallet so no damage to the glass component.”
