“Great price. Significantly cheaper than same product elsewhere so I was sceptical - thought it might not turn up! But product delivered quickly. Will use again.”
“I recently ordered a few products for my bathroom, unfortunately the toilet seat was not right for my toilet and you were unable to help me Identify the right product. You would have scored much higher from me had you gone the extra distance to find out this detail and make me a totally satified customer!”
“Failed to delivery the goods on time - were over 3 weeks late. Not helpful when you have the trades in your house ready to install. Good price but unreliable service.”
“Ordered a bath panel and it came, as explained on the website, within 6 days. Looks like a very sturdy bath panel. The only minor issue is that the confirmation order said I would be notified when the item was dispatched, but I wasn't. So I was a bit worried. But all turned out ok!”
“when I complained about some parts missing from the delivery I was asked to supply a photograph when I said this was beyond my capability YOU were not interested so that is not the service I would expect from any company let alone yours. I would not recommend your company the delivery was late if you give an estimated time then the customer should receive the goods in that time.”
“Ordered a Radiator and matching valves - the price was very good and the customer service was efficient in telling me that the items were not in stock and when they would be - However, I was disappointed to find that when I received the items which were powder coated that the radiator was ok but the valves I have ordered are scratched - This should have been checked prior to them being dis[patched to me - (pro's) - good price (con's) quality control”
