“The website was really easy to navigate and use. The purchase process was quick and easy. Once purchase was made and email was received regarding the successful purchase.
But...
I have heard nothing since regarding my order. I don't know when it'll arrive, who will be delivering, a delivery window, etc.
I was suggest some sort of corespondance that puts the buyer at ease with a delivery day (or something that says..."it's still coming, or "nearly there...").”
“The first cabinet we received was damaged, but was replaced very quickly, the one we have now, is perfect and looks fab in our bathroom. Mark was very helpful.
We are however still waiting for the old cabinet to be picked up.”
“Very good price for a bath/shower mixer tap. Item didn't arrive when expected so I contacted them & they were very quick to reply. After some chasing around it turned out it had incorrectly been sent somewhere else. This caused a bit of a delay but they sent another one out immediately. Pleased with tap.”
“Hi Tom, I talked to you today over buying a 1500 p bath left hand, you have sent me a 1700 bath panel instead of a 1500 panel, if you can get in touch with thanks w Parkes l204bl”
“The website was straightforward to use, but I did have to research for further information on installation instructions from the manufacturers website, prior to placing an order, but then I never rely on face value of any information given by a third party. It pays to check!”
