“you sent the wrong item and when I phoned the telephonist and her supervisor deliberately
pretended not to understand what I was saying then they instructed me to take the packaging off so as to take a photo and send it too them. knowing that would have giving you the opportunity to refuse to take it back because it says in your Terms and conditions not to do this what makes me even more angry you know all this is going on but you still ask me for a review, never again,”
“Ordered a vanity unit Thursday evening an was given 3 to 6 days to deliver. Sure enough they delivered by the following Friday after us calling them on the Wednesday..they pulled out all stops to get it to us on the Friday so that our plumber could fit over the week-end. Delivery guy went the extra mile to help. Unit looks great. Thank you very much.”
“If the order was for a side panel to a shower screen we had no indication when the order was to be delivered as it turned up today. we would have expected a call or email to say that the order was on its way!”
