Name: Plumbers-4U
Address: 37 Church Hill Road, Barnet, United Kingdom, London
Rating: 4.18

“Arrived 2hrs late. Charged £118 for the plumber to tell me what I’d already told them was wrong when I booked in the job! Unable to fix on the day despite being told they would. Then told they will send me a quote for the work which I’m still waiting for a week later. Have now gone elsewhere.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us a review. I am sorry to hear about the issues you have experienced Please email our customer care team at customercare@allservices4u.co.uk so we can investigate this for you Kind regards

Posted 3 years ago

“I'm not happy with this company and will not use them again in recommend them to anyone. The engineer they sent to look at my boiler didn't spend up to 3mins in my house. He looked at the boiler and told me it's working, that I should leave it on for longer hours and not turn it off and that's it. Within 5mins of his leaving my house, the company rang me and asked me to pay £118.80. That was a complete reap off, that gave me the greatest shock of my life. I'm surprised this company have the guts to ask me for review..”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us a review. I am sorry to hear about the issues you have experienced Please email our customer care team at customercare@allservices4u.co.uk so we can investigate this for you Kind regards

Posted 3 years ago

“Gas engineer reported faulty boiler required parts costing approximately £600-£700 and recommended new boiler. Paid him £180 (Sunday call out). Called another gas engineer who reported boiler required a new pump which he bought for £75. Paid him £235 in total. Moral of this story is try to find a recommendation for a gas engineer from someone you know. Don’t just google “gas engineer near me”.”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us a review. I am sorry to hear about the issues you have experienced Please email our customer care team at customercare@allservices4u.co.uk so we can investigate this for you Kind regards

Posted 3 years ago

“Appreciated engineer's hard work and suggestion but it was a wrong diagnosis about a boiler broken down/failier and a different plumbing company found the issue and fix it. I understand they are busy in this period but the last minute cancellation of a visit appointment made my family sad...”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us a review. We take all feed back on board and really appreciate this to ensure that our service is improved going forward. Please be assured this has been passed on to the relevant department and will be investigated accordingly. Should you have any further queries, please do not hesitate to contact us at customercare@allservices4u.co.uk Kind regards

Posted 3 years ago

“Easy to book, arrived when they said they would and called ahead to let me know. Fixed the problem quickly, all round great service.”

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Posted 3 years ago

Good morning Thank you for taking the time to leave us such a kind review. Please do not hesitate to get in contact with us, should you require our assistance again. Please be sure to recommend us to your family and friends. Kind regards

Posted 3 years ago

“Great service. I had a broken shower with water pouring out. Attended in just over an hour. Problem solved. Very nice plumber. Very helpful and polite. Will definitely use this company again.”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us such a kind review. Please do not hesitate to get in contact with us, should you require our assistance again. Please be sure to recommend us to your family and friends. Kind regards

Posted 3 years ago

“2nd plumber who attended was very good indeed. Worked out problem easily, purchased part and installed. Left toilet clean, repaired and in good working order. They attended same day - pricey but worth it. I would definitely recommend Plumbers/4U”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us such a kind review. Please do not hesitate to get in contact with us, should you require our assistance again. Please be sure to recommend us to your family and friends. Kind regards

Posted 3 years ago

“Excellent service, problem solved very quickly new part obtained and fitted in under 1 hour”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us such a kind review. Please do not hesitate to get in contact with us, should you require our assistance again. Please be sure to recommend us to your family and friends. Kind regards

Posted 3 years ago

“I was impressed with Alex the plumber who came to fix the leak to my flat at a drop of a hat after 6pm on a Friday to resolve the leak with the minimum of disruption after the first plumber failed. The first person came earlier in the afternoon and said it was a two-person job and will need to rip up the floor and claimed to be the best. Alex approached the task as a professional and accessed the situation and resolved it in no time. Polite, courteous and very smart and most highly recommended.”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us such a kind review. Please do not hesitate to get in contact with us, should you require our assistance again. Please be sure to recommend us to your family and friends. Kind regards

Posted 3 years ago

“Awful unprofessional service. My issue wasn't fixed. I won't use them again.”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us a review. I am sorry to hear about the issues you have experienced Please email our customer care team at customercare@allservices4u.co.uk so we can investigate this for you Kind regards

Posted 3 years ago

“I rang above plumbers regarding my boiler/ radiator He came within two hours and sorted radiator’s problem very quickly I was very impressed and glad Thx”

Helpful Report

Posted 3 years ago

Good morning Thank you for taking the time to leave us such a kind review. Please do not hesitate to get in contact with us, should you require our assistance again. Please be sure to recommend us to your family and friends. Kind regards

Posted 3 years ago

“On the 30th June I asked for a plumber at 11.30 . I was told he would be at the house by 14.35. Following a further 3 calls the “plumbers” turn up at 15.30. The problem was that they were drain cleaners NOT plumbers. Caused me a major problem- as I could not get the leak fixed. I contacted your service centre who said they would speak to their manager and call me back - never happened! I was also sent a text from you asking me to pay an invoice for services I never received. The drain men were their only for 5mins and left saying that they were not plumbers and they said no invoice would be raised. I received yet another request to pay so I called your service centre again and relayed the horrendous mess. He said that he would cancel the invoice and speak to his manager who would call me. Not surprising this has still not happened. The service I received was absolutely appalling and I certainly would not recommend your company . Very poor .”

Helpful Report

Posted 3 years ago

Hi Mr Rutter Thank you for taking the time to leave us a review. Could you please email customercare@allservices4u.co.uk and one my colleagues will investigate and resolve this for you. I apologise for the inconvenience this has caused.

Posted 3 years ago

“I was very disappointed in the Plummer’s that attended. On the first occasion he tried to charge me for work that didn’t need to be does. Quote “you have a big house in Chelsea £1000 is nothing to you”. The second plumber that was supposed to service the boiler tried to charge for a service he didn’t carry out. Claiming he was there for one and a half hours widen in fact he was there for less than 30mins. This has been a terrible experience and I will not be using your services again.”

Helpful Report

Posted 3 years ago

Hi Julian Thank you for taking the time to leave us a review. I am very sorry to hear about the issues you experienced with our plumbers. If you could please email us at customercare@allservices4u.co.uk we would be happy to investigate this further for you.

Posted 3 years ago

“We called plumber4u to fix a small leak in our bathroom after our builder has finished the project. they flooded my entire new kitchen. water was coming from upstairs leaking all the way downstairs through the walls and ceiling. My wife and I panicked as the water started coming from the ceiling light, ended up waking my little toddler. the plumber that came to fix a small leak didn't know what he was doing as started to call the company and get help on the phone. he couldn't stop the leak and water was coming down for over 1 hour. luck of experience and competence. now I am facing over £10000 worth of fixing the damage they caused. bad experience. now we have to start all over again.”

Helpful Report

Posted 3 years ago

Hi Anton Thank you for taking the time to leave us a review. I can see my colleague has contacted you regarding getting in touch and we will be very happy to resolve this for you.

Posted 3 years ago

“thank you for the prompt response, needed an emergency plumber because of a radiator that had been damaged and they came out within an hour and fixed it. fast service very happy”

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Posted 3 years ago

Hi Sarah Thank you for your review. Please be sure to recommend us to your family and friends

Posted 3 years ago

“I was very disappointed with the way the plumber left the twin tap console. As he could not repair it, which is OK by me, he opened the hot water tap and when he put it back it was NOT in line with the cold water tap. I had to call a plumber for another job and he put the taps the way they should have been left in the first lace”

Helpful Report

Posted 3 years ago

Hi Mr Mier I am sorry to hear that the tap was not put back correctly. This is certainly not the standard we pride ourselves on. Please be assured we take this feedback on board and will use it to help us on future jobs. If there is anything further we can assist you on please email us at customercare@allservices4u.co.uk

Posted 3 years ago

“Plumber was courteous and did a good job. Will recommended.”

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Posted 3 years ago

Good afternoon Thank you for taking the time to leave us a review. Please be sure to recommend us to your family and friends.

Posted 3 years ago

“Having not used Plumbers - 4U before. They were very efficient in an emergency. Thankyou”

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Posted 3 years ago

Good afternoon Thank you for taking the time to leave us a review. Please be sure to recommend us to your family and friends.

Posted 3 years ago

“What I thought would be a simple DIY plumbing job turned out to be too complicated for my limited skills and experience – Kaywan arrived on a Sunday evening and dealt with it in a prompt, professional and friendly manner – and taught me in the process. All of our family were very grateful to be able to use the kitchen again. A big thank you from all of us!”

Plumbers-4U 5 star review on 18th May 2021

Helpful Report

Posted 3 years ago

Good afternoon Thank you for such a kind review. Please be sure to recommend us to your family and friends

Posted 3 years ago

“Prompt, efficient service”

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Posted 3 years ago

Hi Mr Patterson Thank you for your kind review, please be sure to recommend us to your family and friends

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone

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