Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,313 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 5 star review on 28th February 2024

Anonymous

Plumbers Stock 5 star review on 1st August 2022

Plumbers Stock 1 star review on 4th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called to request status on an order i had placed. I was helped by MJ. He was helpful courteous and quick to give me status on the order I placed.”

Helpful Report

Posted 9 months ago

“I was able to find an unusual size vent cover on the website. The site clearly stated there was a 22 day lead time which I appreciated it. When a month lapsed and I had not received notice of shipping, I called to follow-up. MJ was kind and informed me that the cover had been mailed and was due to arrive the following day. He provided a FEDEX tracking number via email. I would have given 5 stars if an email had been sent to let me know my item had shipped.”

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Posted 9 months ago

“MJ did a great job helping me solve my issues he was very helpful and polite”

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Posted 9 months ago

“Greetings, The folks at Plumbers Stock are excellent to do business with. I had some questions regarding my order and MJ promptly responded and was very helpful. I recently had to cancel an order and once again, MJ came through and promptly canceled the order and returned my charge. My experience with Plumbers Stock and MJ has been very positive and it is refreshing to get such great customer service. I plan on continuing my business relationship with Plumbers Stock. They treat their customers very well. Thank You, Sam, Jr.”

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Posted 9 months ago

“Customer service was great. The response time was excellent. I spoke to MJ and Ana. Both were very good.”

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Posted 9 months ago

“Requested order information for an order 4 years old. Very prompt and friendly reply asking for some I formation I omitted. While looking for the information I discovered the answer to my question. I appreciate the attention on such ann old (and small) order, even though they didn’t get a chance to find the answer with the full information. Thanks!”

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Posted 9 months ago

“Thank you MJ! Really appreciate how helpful you were to track down my order.”

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Posted 9 months ago

“Glad in stock with free shipping”

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Posted 9 months ago

“MJ stayed on the line with me to make sure that I got the email permitting a return of the product I bought by mistake.”

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Posted 9 months ago

“MJ provided quick and accurate information concerning our delivery status.”

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Posted 9 months ago

“Called in today to fix my account MJ was extremely helpful and was able to get everything fixed and processed for me.”

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Posted 9 months ago

“If I could give 0 I would. I repeatedly asked for help and MJ never responded. I was ignored my order is 6 weeks old and has never shipped. No one cares.”

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Posted 10 months ago

“Responded really fast to my email question. Resolved any issue that I had. Will shop here again.”

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Posted 10 months ago

“Customer service rep was quick in replying and providing me info needed.”

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Posted 10 months ago

“MJ assisted in processing my order. This is a great company to purchase product through and the customer service could not be better..”

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Posted 10 months ago

“I double ordered by mistake, and it was cancelled quickly after I submitted the request online.”

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Posted 10 months ago

“MJ was very pleasant and helpful, give him a raise!!!!”

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Posted 10 months ago

“Greetings, It is easy to order the parts that I needed for my Pioneer Kitchen faucet from PlumbersStock.com. I had questions regarding the shipping method and time and MJ quickly responded with the answer. I recommend doing business with PlumberStock.com and getting any questions answered promptly and accurately by MJ. Thank You, Sam, Jr.”

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Posted 10 months ago

“JAKE was very helpful and knowledgeable. he helped with what i needed.”

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Posted 10 months ago

“MJ was very helpful. He took his time and went over the specifications of the items. Great customer service”

Helpful Report

Posted 10 months ago

Plumbers Stock is rated 4.9 based on 1,313 reviews