Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,314 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 5 star review on 28th February 2024

Anonymous

Plumbers Stock 5 star review on 1st August 2022

Plumbers Stock 1 star review on 4th May 2022

Anonymous

Anonymous // 01/01/2019

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“I was first impressed when I got an actual person on my phone call after just a couple rings - THANK YOU! Deanne was very helpful and was very accommodating on the situation where I received a damaged kitchen faucet. Thank you very much.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Bernard assisted in the ordering of the water closet we needed. Bernard did a great job in completing the order! Ercel help assuring that the special order water closet would be shipped as fragile and properly protected. The water closet was delivered strapped to a pallet to assure it would be delivered in one piece. Thank you both!”

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Posted 2 years ago

“Ercel is absolutely fantastic! He ensured me my order would ship out today with the exception of a wet/vac which I don't need urgently anyway. Everything else is urgent and he got it shipped today. He was very helpful answering all questions and I'll be buying again from plumbers stock because of Ercel's great customer service and help.”

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Posted 2 years ago

“I requested to return my item; however, they advised me that I did not need to return the item, that I could just keep it, and they would refund me the money. This is excellent customer service, as I did not expect this, and was willing to return the product. If you are looking anything plumbing related, look no further than Plumbers Stock for all of you plumbing needs.”

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Posted 2 years ago

“Deane was very helpful and resolve me issue quickly and to my complete satisfaction.”

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Posted 2 years ago

“Very helpful and gives timely responses.”

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Posted 2 years ago

“Deane offered friendly and prompt service.”

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Posted 2 years ago

“Bernard Mijares went above and beyond to help me find my tracking order. He was very patient and professional in helping me. He is a great asset to your company! I cannot complete the answers below, as my package has not yet arrived, but would be happy to answer another survey after I receive my merchandise. Thanks again for your help Bernard!”

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Posted 2 years ago

“Frank was very helpful over the phone!”

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Posted 2 years ago

“After unsuccessfully searching locally for a particular brand and model of shower trim we contacted Plumbers Stock. Ercel Baticbatic took the order quickly and efficiently and as promised, the shower trim arrived in a few days. Thank you.”

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Posted 2 years ago

“Bernard Mijares was very helpful”

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Posted 2 years ago

“Frank helped me over the phone. Very courteous and professional.”

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Posted 2 years ago

“I placed my order with Frank and he was great, very helpful.”

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Posted 2 years ago

“Placed an order for rainbird esp-9v1 early April 2022. Rainbird didn't have in their production lineup and was not sure when it would be. Cancelled order with Plumbers Stock mid July and received refund within 3 days. Couldn't be happier with customer support! Thank you! Kathy”

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Posted 2 years ago

“Wow! Very helpful assistance from Ercel Baticbatic! I inadvertently purchased the incorrect part and Ercel went above and beyond to help me out with a return and a purchase of the correct part. I love the service that's provided with this company and will use them again in the future for my plumbing needs!”

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Posted 2 years ago

“I spoke with Bernard Mijares today (support request #8819890), & he was very helpful. He took care of the issue I had, which was a foil quill mat having arrived damaged. He refunded my money & said go ahead & keep the mat. He was very nice, & I am very happy with the service he provided today.”

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Posted 2 years ago

“Deane was very helpful and quick with our payment issue.”

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Posted 2 years ago

“Deane is extremely helpful and professional... explained return steps clearly and provided all the necessary support without a problem. Thank-you!!!!”

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Posted 2 years ago

“Bernardo did a terrific job & kept us well informed. He was polite & very helpful. Our phone was answered very quickly, in seconds not minutes”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,314 reviews