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Plumbers Stock Reviews

4.9 Rating 1,313 Reviews
97 %
of reviewers recommend Plumbers Stock
4.9
Based on 1,313 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Plumbers Stock Reviews
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Phone:

435-868-4020

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Anonymous
Anonymous  // 01/01/2019
Thank you franz for your patience and cooperation.
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Posted 1 year ago
Excellent customer service by franz. 5 star for him and plumbersstock
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Posted 1 year ago
Aaron was great. He responded to my request quickly and with the details I need.
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Posted 1 year ago
Good deals and thank you for your service franz
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Posted 1 year ago
Franz assisted me.
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Posted 1 year ago
Jake helped me understand the return process and completed a form for me to use. He emailed the information to me, and I'm about to box up the parts I'm returning. He was patient and thorough. I appreciated his help! J Selberg
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Posted 1 year ago
Jake was very helpful and processed my request quickly.
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Posted 1 year ago
Thank you for assisting me, Franz.
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Posted 1 year ago
Thank you for assisting me. I will shop again and use your company in the future.
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Posted 1 year ago
5 star for this company and the customer service.
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Posted 1 year ago
Great job!
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Posted 1 year ago
Thank you.
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Posted 1 year ago
Topnotch customer service from franz.
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Posted 1 year ago
The best seller company
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Posted 1 year ago
Legit online plumbing seller.
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Posted 1 year ago
Splendid job by franz.
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Posted 1 year ago
One star is too generous. I placed an ordered on Wednesday, December 20th, and I paid for express shipping. I contacted Plumbers Stock customer support the next morning asking them to cancel the order since I found it at another supplier that could get it to me overnight. In response, "customer support" told me the part had already shipped, so I could not cancel the order. They also told me I would get a tracking number via an email notice for the shipment shortly. Based on their reassurance, I decided to wait for the part to arrive. As of today (December 26th) I still have not received the part, nor have I received the shipping confirmation I was promised. If the order had already shipped on Thursday as they said, I should have received it by Saturday or Sunday latest. Not only have I not received the part, but Plumber's Stock has failed to deliver it via express 2-day delivery, for which I paid extra. I am extremely disappointed and expect a full refund. Still have not heard anything from Plumbers Stock, in spite of numerous emails, text, and phone calls.
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Posted 1 year ago
great company
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Posted 1 year ago
I ordered a wrong unit and immediately requested cancellation, but the item was shipped to me so quickly within 3 days even when the status still says it is in processing and has not shipped yet. I contacted the company and Franz answered my call and is very understanding of the situation and immediately issued me a refund. I couldn't be happier. I will definitely come back to Plumbers-Stock for all my future plumbing needs. The customer service is top notch. Thank you. Thank You.
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Posted 1 year ago
Return process was quick and easy made by franz
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Posted 1 year ago
Plumbers Stock is rated 4.9 based on 1,313 reviews