Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,313 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,313 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 5 star review on 28th February 2024

Anonymous

Plumbers Stock 5 star review on 1st August 2022

Plumbers Stock 1 star review on 4th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have never got better service from anyone.Jake was the best.Thank you again.ps.I am a 79 year old Vietnam vet.(100% disabled) He was great.”

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Posted 3 months ago

“Great customer service! Thank you Jake!”

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Posted 4 months ago

“Jake was my customer service representative and very helpful in assisting with my order.”

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Posted 4 months ago

“Unfortunately the item I ordered was on back order and I was unable to wait. However the price was the lowest I found on the internet and about $85 less than what I ended up paying. Customer service from Jake was excellent and I received a quick refund as soon as the order was cancelled. I will definitely consider using the site again!”

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Posted 4 months ago

“Our toilet arrived broken. I took a photo of it and Plumbers Stock was very good about refunding our money. Jake made an excellent follow up call to me which I really appreciated. Customer Service was terrific. They did ask me to keep broken toilet for 30 days, in case shipper wanted to see it. Alas, our contractor took it to the dump. There was nowhere for us to store and we just couldn't keep it on our front porch any longer.”

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Posted 4 months ago

“Jake has been excellent to work with!! Most helpful and very responsive. Jake is a great representative of your company. Joe Tenedine”

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Posted 4 months ago

“Responsive and helpful -”

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Posted 4 months ago

“Jake was very helpful.”

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Posted 4 months ago

“Jake was very nice, professional and helpful to answer all of my questions/ inquiries/ concerns. Thank you, Jake. Great job!”

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Posted 4 months ago

“Very nice and ease to deal with. 😀👍”

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Posted 4 months ago

“Answered my question extremely polite. Thank You Jake.”

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Posted 4 months ago

“I had a question about tracking my order and Jake did a terrific job getting me the info in a timely manner.”

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Posted 4 months ago

“They had a part that I couldn't find anywhere else. But when we placed the order, the shipping time was farther out than what the project could handle. Jake was kind enough to let me cancel my order. I really appreciate that kind of customer service. They could have easily told me no and that the order was already placed and in the works. But they didn't. Again, Top Notch customer service even when they're not in the wrong. Thank you, thank you.”

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Posted 4 months ago

“Jake handled my order return professional. Thanks Jake for your courteous service.”

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Posted 4 months ago

“Jake helped me resolved the issue with what to do with the toilet in very good time. Thank you Jake”

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Posted 4 months ago

“Jake handled my order from start to finish without delay. Fast and courteous service!! I will definitely consider Plumbers Stock for my next order”

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Posted 4 months ago

“Prompt and helpful aftersales support from Jake.”

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Posted 4 months ago

“Jake promptly answered my registration in a very timely manner. Thanks!”

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Posted 4 months ago

“I have had a great experience working with Plumbers Stock from their broad array of products, excellent prices and top notch customer service. They will help solve any problem you might run into. Mia was particularly helpful every step of the way. Working with her was a pleasure. I would highly recommend Plumbers Stock without hesitation.”

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Posted 4 months ago

“I had a problem with the post office mis-delivering my item. I was nervous that I would be out the money with no item since I didn’t notice the problem until a month after it was “delivered”. However, this concern was unfounded. Mia at support replied promptly to my inquiry and was fantastic! She processed and shipped my replacement right away after I explained the situation. This experience, coupled with their low prices, will have me coming to the Plumbers Stock website first for any future plumbing related items I need to purchase.”

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Posted 4 months ago

Plumbers Stock is rated 4.9 based on 1,313 reviews