Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,487 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jake was very helpful with my order.”

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Posted 1 month ago

“after a little wait got my problem solved quickly”

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Posted 1 month ago

“Jake was awesome! He helped me with my issue and was very friendly.”

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Posted 1 month ago

“Their Customer Service Rep, Jacob P. was able to quickly help me with inquiry and provide me with a concrete update. He really helped to turn a stressful situation enjoyable! Great service from their support team.”

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Posted 1 month ago

“Jake is very professional. He made the return process easy.”

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Posted 1 month ago

“I would like to thank Jake for helping me with my questions and concerns about my order.”

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Posted 1 month ago

“Jake was quick to assist me and did what I asked of him. Thanks!”

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Posted 1 month ago

“Jake responded quickly with a solution and friendly & professional approach. Very much appreciated!”

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Posted 1 month ago

“Jake was very helpful and informative. I was having issues on my end with the online ordering process and Jake took care of everything making the process and experience very easy on an item we were having a hard time locating. Thank you!”

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Posted 2 months ago

“MJ was great. MJ was responsive to each of my several e Mails. Unfortunately the part, which required sourcing from the manufacturer (American Standard) was No Longer Available - and so I was unable to do business with Plumbers Stock this time 'round. I'll try them next time.”

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Posted 2 months ago

“Thanks for you help Jake!”

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Posted 2 months ago

“Pleasure working with Jake!”

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Posted 2 months ago

“I was able to find the exact replacement part I needed for an older sink fixture pretty quickly. And Jake was able to help me fix my order when I used the wrong payment method. Super great experience!”

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Posted 2 months ago

“Jake was very helpful with correcting the issue. Thank you very much.”

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Posted 2 months ago

“Jake was very helpful in helping me get the parts I needed.”

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Posted 2 months ago

“Good price and service. There was a little confusion with shipping but Jake cleared up everything quickly and professionally.”

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Posted 2 months ago

“Jake provided excellent customer service!”

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Posted 2 months ago

“Thanks Jake!”

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Posted 2 months ago

“Plumbers Stock is up there with the worst companies I've dealt with. I had to call to get info on a mounting bracket for the part I needed. They ordered both items for me, all swell so far, but it was downhill from there. No other communication was received from them, at all. "Quick shipping" took 6+ weeks to receive, and only after I called... twice. Mounting bracket received did not work with diffuser and did not fit the duct. So a mounting bracket that didn't work with either of the 2 things it was meant to attach. When I contacted P.S. they never apologized, and never offered to rectify the problem. In fact their only reply was "the items are non refundable and non returnable". When they "finally" agreed to process a return, the instructions made it clear that they would (in the end) claim the directions were not followed and "not be able to process a refund". And again they never offered to try to get me a bracket that would work. But were certainly on board with keeping my money.”

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Posted 2 months ago

“Jake was beyond helpful with my order.”

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Posted 2 months ago

Plumbers Stock is rated 4.9 based on 1,487 reviews