Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,488 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jake helped me understand the return process and completed a form for me to use. He emailed the information to me, and I'm about to box up the parts I'm returning. He was patient and thorough. I appreciated his help! J Selberg”

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Posted 1 year ago

“Jake was very helpful and processed my request quickly.”

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Posted 1 year ago

“Thank you for assisting me, Franz.”

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Posted 1 year ago

“Thank you for assisting me. I will shop again and use your company in the future.”

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Posted 1 year ago

“5 star for this company and the customer service.”

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Posted 1 year ago

“Great job!”

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Posted 1 year ago

“Thank you.”

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Posted 1 year ago

“Topnotch customer service from franz.”

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Posted 1 year ago

“The best seller company”

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Posted 1 year ago

“Legit online plumbing seller.”

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Posted 1 year ago

“Splendid job by franz.”

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Posted 1 year ago

“One star is too generous. I placed an ordered on Wednesday, December 20th, and I paid for express shipping. I contacted Plumbers Stock customer support the next morning asking them to cancel the order since I found it at another supplier that could get it to me overnight. In response, "customer support" told me the part had already shipped, so I could not cancel the order. They also told me I would get a tracking number via an email notice for the shipment shortly. Based on their reassurance, I decided to wait for the part to arrive. As of today (December 26th) I still have not received the part, nor have I received the shipping confirmation I was promised. If the order had already shipped on Thursday as they said, I should have received it by Saturday or Sunday latest. Not only have I not received the part, but Plumber's Stock has failed to deliver it via express 2-day delivery, for which I paid extra. I am extremely disappointed and expect a full refund. Still have not heard anything from Plumbers Stock, in spite of numerous emails, text, and phone calls.”

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Posted 1 year ago

“great company”

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Posted 1 year ago

“I ordered a wrong unit and immediately requested cancellation, but the item was shipped to me so quickly within 3 days even when the status still says it is in processing and has not shipped yet. I contacted the company and Franz answered my call and is very understanding of the situation and immediately issued me a refund. I couldn't be happier. I will definitely come back to Plumbers-Stock for all my future plumbing needs. The customer service is top notch. Thank you. Thank You.”

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Posted 1 year ago

“Return process was quick and easy made by franz”

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Posted 1 year ago

“The customer service rep is very friendly. I spoke with franz.”

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Posted 1 year ago

“Great service by franz”

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Posted 1 year ago

“Customer service was great! Answered all my questions.”

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Posted 1 year ago

“Customer service was friendly and was able to answer my questions quickly.”

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Posted 1 year ago

“Back ordered item but franz notifies me via email.”

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Posted 1 year ago

Plumbers Stock is rated 4.9 based on 1,488 reviews