Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,487 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, I will certainly use Plumber’s Stock again in the future. I spoke with MJ, who was extremely helpful and knowledgeable. I had to cancel the order due to a very long delay from their supplier. MJ refunded my purchase price. Thanks MJ!”

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Posted 1 month ago

“MJ answered my questions quickly and was very helpful.”

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Posted 1 month ago

“Excellent customer service, I will certainly use Plumber’s Stock again in the future. I spoke with MJ, who was extremely helpful and knowledgeable. And efficient! He quickly provided the information I needed. Thanks MJ!”

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Posted 1 month ago

“Ordering over phone went good.”

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Posted 1 month ago

“Was looking for shipping info, MJ responded 1st thing Mon morn. Thank you”

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Posted 1 month ago

“I had to initiate a return of an unused item purchased through PlumbersStock's store on Amazon. Amazon's return process provided conflicting information, so I reached out directly to PlumbersStock for help. I connected with Jake via the chat support service. Jake guided me through the process with clear, simple directions, including emailing me the correct RMA form. Jake made the entire process painless and easy.”

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Posted 1 month ago

“good service”

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Posted 1 month ago

“Thanks for the quick respond Jake.”

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Posted 1 month ago

“Jake was able to cancel my order before it was shipped.”

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Posted 1 month ago

“Jake was very helpful and courteous! I ordered the wrong part and he was able to help me with the instructions to return the product. Thank you Jake!”

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Posted 1 month ago

“Hard a difficult time ordering online was getting cut off by internet security. Jake in customer service helped me out and I was able to place the order. Thank you Jake!”

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Posted 1 month ago

“Jake is the best. Showed so much patience when there was so much confusion on my end about the correct size rough-in for the toilet I was replacing. So I ordered, then canceled, then reordered when my plumber confirmed what I initially ordered was the right size. Superb customer service.”

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Posted 1 month ago

“Jake was great, helped me find what I needed and was very quick to respond to me. Thanks!”

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Posted 1 month ago

“Jake was so helpful with my order. Thank you!”

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Posted 1 month ago

“I was having trouble placing my order online, but Jake assisted me and made the process quick and smooth.”

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Posted 1 month ago

“Jake was so very helpful placing my order.”

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Posted 1 month ago

“Having problem with delivering at my address Jake was very helpful to resolve the snafu. Hopeful I'll receive the part soon. Thank you Jake”

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Posted 1 month ago

“Jake did a great job in handling my return. There were issues getting parts to me in the past, but Jake fixed it.”

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Posted 1 month ago

“Jake helped me with my return.Thank you!”

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Posted 1 month ago

“I recently needed to cancel my order, and Jake handled it well. Thanks!”

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Posted 1 month ago

Plumbers Stock is rated 4.9 based on 1,487 reviews