Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,487 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bernard helped me in a timely and efficient manner. I received a replacement for my incomplete order. Thank you Bernard”

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Posted 1 year ago

“Jake has been helping me return a product sent by mistake. I just sent him a picture of this product. Jake was very patient and kind. KH”

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Posted 2 years ago

“They were expedient, polite and and was able to answer my question swiftly.”

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Posted 2 years ago

“Bernard was helpful to answer my query quickly, thanks.”

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Posted 2 years ago

“havent yet until I recieve my order”

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Posted 2 years ago

“They offered the exact product I needed at a better price than I found elsewhere. Why not 5 stars? Shipping was delayed, but I didn’t receive any additional updates past the first couple of days. After waiting double the expected delivery time, I called customer service. I received my order within a week. I then needed to return an item. Customer service was again helpful (thanks to Crislen). Customer service was responsive & helpful once you connected with a person.”

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Posted 2 years ago

“Talked to representative of your company and was told of shipping problems of manufacturer of said product.”

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Posted 2 years ago

“Jacob was very service oriented and even followed up with email. The reason for a 4 rating is that when I ordered the item it did not state that the item is back ordered with the manufacturer. I ordered the end of Sept and now hearing it will be possibly Nov before being shipped.”

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Posted 2 years ago

“I am please to hear from Christy Ventura gave me the update when the manufacture is shipping. I will be patiently wait for the part and it is almost a month.”

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Posted 2 years ago

“I still hold reservations on a timely refund since I began this process last week. Certainly more than 3 to 5 business days. But Crislin did good under the circumstances your company put her in.”

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Posted 2 years ago

“Placed an order online. Got no confirmation so after a few weeks I called. I had to wait about six minutes to get help, but the person who finally helped me did a great job.”

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Posted 2 years ago

“Although the shipping was beyond the expected delivery time, Frank was very helpful.”

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Posted 2 years ago

“They were the only one that I could find that had the size. They still need improvement on their customer service.”

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Posted 2 years ago

“Crislen was very polite and professional with cancelling my order...................”

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Posted 2 years ago

“They did not communicate very well, but MJ was excellent with his help”

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Posted 2 years ago

“Bernard in Customer Service was very helpful and efficient.”

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Posted 2 years ago

“Ordered a part in March and received it in July. This was due to supply chain issues completely out of the control of Plumbers Stock. They kept me informed. I would have given 5 stars but 4 is very good.”

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Posted 2 years ago

“Helpful and had answers to my questions”

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Posted 2 years ago

“My order was weeks late, but when I called customer support, the service agent was extremely helpful. My order was sent out the following day ! Thank you!”

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Posted 2 years ago

“Bernard Mijares, took care of the situation for me and was very helpful. thanks”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,487 reviews