Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,314 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 5 star review on 28th February 2024

Anonymous

Plumbers Stock 5 star review on 1st August 2022

Plumbers Stock 1 star review on 4th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service Frank thankyou”

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Posted 2 years ago

“Ria Corteza took my call on 7/13/22 about a change in an order I placed earlier in the day. I was given the incorrect part number to order from my superior and she helped me get the right one on the order dispite the bad phone connection I was on.”

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Posted 2 years ago

“Bernard was very helpful in resolving my request for shipping information. He provided a Fedex tracking number which provided me with the current shipping location of the product that I ordered.”

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Posted 2 years ago

“Ann was extremely helpful in getting what I needed for my faucet..”

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Posted 2 years ago

“My name is John kudla owner of Kud-Pro Plumbing. I am very pleased with the Service that I’ve been given so far. There was a small issue with when my credit card, when it was time to charged for the equipment it got denied. This was due to my banking not allowing more than 2500 a day as a security precaution. After speaking with my bank and upping the amount, plumber stock was able to answer my phone call and re-run the credit and make sure everything was all set for delivery. The gentleman I spoke to even inform me on my second order of some issues. He was able to allow one piece of equipment to be shipped out with this order which will be perfect for me. All in all my experience so far with Plumbing stock has been good. I have not received the equipment yet but I’m sure that will go good as well. It’s been a pleasure so far working with the company and I’m sure they’ll be more work to come in the future. Thank you for a good experience.”

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Posted 2 years ago

“Frank is a great help, highly satisfied . Zhuang”

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Posted 2 years ago

“Very helpful when I called about a order that I had not received.”

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Posted 2 years ago

“Easy return process”

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Posted 2 years ago

“MJ was tremendously helpful and resolved my problem immediately!! Thank you so much!! Looking forward to the faucet!”

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Posted 2 years ago

“Frank was very helpful.”

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Posted 2 years ago

“Crislen quickly understood the issue that I had with a wrong part and immediately referred me to a product specialist and arranged for the return of the item.”

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Posted 2 years ago

“Spoke with Frank, he was very professional and very helpful. Will be a repeat customer!”

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Posted 2 years ago

“Had an RGA and followed all the instructions for the return of a defective product. It was received 2 weeks ago today per tracking and proof of delivery. I emailed Saturday to ask why I hadn’t gotten a refund and had not received a response as of today. So I called and was told that they would process my refund. I assume you have to call to get it after following their instructions? Never again. I spent $220 on a plumber who unsuccessfully tried to install a defective product. Delta sent the replacement and it took less than 5 minutes to install. Expensive lesson learned.”

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Posted 2 years ago

“I appreciate the quick response and professionalism of the plumbers stock team and specifically Bernard You can’t go wrong with this company”

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Posted 2 years ago

“I sent a text to Plimbers Stock and I received a prompt response from Bernard Mijares, he provided exceptional customer service and was able to solve my issue and place my order very quickly. I still have to receive the products and I will update my review then.”

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Posted 2 years ago

“Bernard sent a receipt I needed and helped me get an account set up. Very efficient, polite and helpful.”

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Posted 2 years ago

“Great Service”

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Posted 2 years ago

“Plumber stock required an RMA number to process the return, since I ordered the part through Amazon, all I was told was this was required to process but no instructions as to how to obtain the number. I went to Plumber stocks website, emailed their support email, no answer, went back and looked for a number to call, it said to text rather than call, did that, no answer. So I finally called, got an answer and got the number. I think if a company is going to sell through Amazon, they should provide clearer instructions on how to return an item.”

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Posted 2 years ago

“The young lady was extremely helpful, sent me a link with tracking for expected delivery. Great customer service.”

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Posted 2 years ago

“Ercel went above and beyond to ensure I had a smooth return of an item I had ordered by mistake. He was friendly and patient while working through the request. I will definitely order with Plumbers Stock again!”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,314 reviews