Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,487 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My name is ALLEN, John T. was extremely helpful and reordered what I needed!”

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Posted 9 months ago

“I chatted a customer service rep named franz and he answered all of my questions.”

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Posted 9 months ago

“The tracking number for my order was sent to me by franz. Thank you for shipping my order.”

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Posted 9 months ago

“I called in and requested for cancelation. Franz got my call and helped me.”

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Posted 9 months ago

“I called and spoke to franz. He helped me and he was time efficient.”

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Posted 9 months ago

“great customer service. very helpful with my order”

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Posted 9 months ago

“I returned an item and it was a smooth transaction with franz.”

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Posted 9 months ago

“I spoke to franz over the phone and he helped me with my questions about my order.”

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Posted 9 months ago

“Franz was able to resolve my payment issue efficiently.”

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Posted 9 months ago

“Wonderful and satisfying customer service from franz!”

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Posted 9 months ago

“Franz took my inquiry and assisted me.”

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Posted 9 months ago

“The return process was smooth. Thanks to franz for assisting me on my request.”

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Posted 9 months ago

“Franz was very helpful and able to answer any questions I had regarding the pump I ordered.”

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Posted 10 months ago

“I purchased a wheelbarrow tray for 106.00 dollars. The add said it fit most 6 cu ft models. Well it didn't fit mine. there were no specific models that it didn't fit. my thought, I have a very popular model so i try it. When I went to return it they were happy to refund my money as soon as it was returned. they sent a return authorization but told me i was responsible for shipping. $411.07 to send back a 9pound plastic tray that has no way of knowing if it will fit or not. Now I probably should have look closer at this company and product, btw after I received it and had my experience, i found several others who had the exact problem. This company is not do due diligence in explaining the issues with this product. Shame on me for not putting this under a microscope but I can let the rest of you know what kind of terrible customer service they have .BUYER BEWARE1 Oh also I doubt they spent 400 bucks to to ship it to me so maybe at least they could have helped with their shipper to send it back. worst I ever delt with. JK”

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Posted 10 months ago

“At Plumbersstock, I was able to find the brass escutcheon plate and brass screws to replace my 29 year old chrome escutcheon plate and screws that were in my original new build house bathroom! Franz will be my go to customer service representative! Thank you.”

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Posted 10 months ago

“hi all contacted plumbers stock.com through internet ssearch. Sam always skeptical, when i do that but surprise , surprise plumbers stock was surprisingly personal, helped me with selection with great support i felt greatly supported then i ordered ,pedestal sink i needed hardware, at this point, Franz,took all my needs, and special ordered they are great i will recommend to anyone”

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Posted 10 months ago

“Plumbersstock has a very good reputation on their customer service department. I spoke to franz and he helped me in a timely manner.”

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Posted 10 months ago

“Franz helped me and now my order was shipped. Good job plumbersstock.”

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Posted 10 months ago

“Quickly resolved my payment issue. Service rep. Was professional”

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Posted 10 months ago

“Chat rep Franz helped me with my inquires”

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Posted 10 months ago

Plumbers Stock is rated 4.9 based on 1,487 reviews