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Plumbers Stock Reviews

4.9 Rating 1,313 Reviews
A
Happiness Grade
A

Customer Service - Good

95.74%
Industry Average
MJ was an excellent customer service rep! So helpful!!
posted 2 months ago - Anonymous
MJ was of great service. He understood my urgency for parts ordered. Plumbersstock.com was unable to accelerate deliver and subsequently canceled my order as requested. I recommend Plumersstock.com. Don C.
posted 2 months ago - Don C.
Customer Service was great. I dealt with MJ. He was a real treat.
posted 2 months ago - Anonymous
Great customer service
posted 2 months ago - Anonymous
Excellent customer service
posted 3 months ago - Renato
Ordered a towel bar bracket and the package was different than shown on the website. No problem. Jake at customer service issued me a full refund in less than 24 hours.
posted 3 months ago - Rick Snider
Jake had excellent customer service skills and was very professional a great asset to the company.
posted 3 months ago - Anonymous
Great customer service, thank you.
posted 3 months ago - Anonymous
I did get another email from Zendesk asking whether I was satisfied with customer service or not.
posted 3 months ago - david bonnett
I ordered a medicine cabinet on the website. The order receipt came back with a lead time of 31 days. After a week I called to see what the order status was, and Jake told me it had already shipped. He emailed me the FedEx tracking number, and it is supposed to arrive tomorrow. Aside from not getting an email that the cabinet had shipped, I am very happy with the customer service.
posted 3 months ago - david bonnett