Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,314 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 5 star review on 28th February 2024

Anonymous

Plumbers Stock 5 star review on 1st August 2022

Plumbers Stock 1 star review on 4th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Diane was very polite and helpful when I was placing my order and making sure that my confirmation came through.”

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Posted 2 years ago

“Great customer service by Frank!”

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Posted 2 years ago

“Deane solved the problem right away, my email address was misspelled.”

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Posted 2 years ago

“Very pleased with the help I received from Deane. I had not received any tracking information or any other response after I ordered my air compressor, I was kind of thinking it was an internet scam. Thanks again Jim Losacker”

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Posted 2 years ago

“Mj was a great help, thanks for the wonderful service”

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Posted 2 years ago

“Deane, made me feel like my concern for the missing part was a priority. She even checked in the availability of the missing part. Deane us an asset to your company. I had called Saturday and the person who took the call seemed disinterested and told me just to email my concern. Night and Day. Deane is the best”

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Posted 2 years ago

“Frank was absolutely wonderful with helping me with my order. Was extremely knowledgeable and very kind. Helped me through all I needed to do to place an order for something have been needing. Ordering process went so very smoothly. Started my day off right! Thank you for Frank. Sincerely, Dolores Schnaidt”

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Posted 2 years ago

“Frank made ordering easy and prompt.. Will use again”

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Posted 2 years ago

“ERCEL in Customer Service was very helpful and verified the shipment of my order. It arrived on time as promised.”

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Posted 2 years ago

“Bernard in Customer Service was very helpful and efficient.”

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Posted 2 years ago

“Bernard did an excellent job in helping me return my item. Thanks for being so helpful and friendly as well.”

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Posted 2 years ago

“Very nice customer service (Bernard). Solved my inquiry.”

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Posted 2 years ago

“Ordered a part in March and received it in July. This was due to supply chain issues completely out of the control of Plumbers Stock. They kept me informed. I would have given 5 stars but 4 is very good.”

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Posted 2 years ago

“Bernard was very helpful letting me know my faucet will be shipped within 3 weeks”

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Posted 2 years ago

“Deanne was very helpful finding a lost order and fixing the problem.”

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Posted 2 years ago

“ERCEL BATICBATIC was a great help today. I have been waiting several weeks for some faucets for a remodel for one of my clients and he found some in another warehouse. Thanks Jeff, PepperDesignGroup LLC”

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Posted 2 years ago

“I had ordered a part that ultimately could not be found; out of stock and not available. Christy Ventura notified me that unfortunately they wouldn't be able to fulfill my order, and also informed me that there was no charge to my account based on that information. I was very grateful for her up-front notification. I greatly appreciated the service that was provided, even when I was not going to be able to receive the part. That, to me, exemplifies great service! I will be using this company again with this great service to the customer!”

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Posted 2 years ago

“MJ was very helpful and courteous. He found the item I wanted and quickly placed the Order. He advised that I should receive the item in approximately 3 weeks. Thank you.”

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Posted 2 years ago

“Just finished speaking with Deane regarding an order that was late in arriving and I wanted to request a cancellation of my order. Deane quickly located the info etc for my order and cheerfully cancelled it. I hadn't been charged yet, so there was no heed to initiate a return/refund. I am quite please with my experience with Deane.”

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Posted 2 years ago

“Tried calling Plumberstock several times, left voicemails and no response. Finally, I got Chriselen on the phone and she quickly handled my issue. The level of professionalism was exactly what I wanted to find on the other end of the call. I am still waiting for my parts to arrive---longer than the 16 days quoted. I will be in touch if they got the order wrong.”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,314 reviews