Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,487 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

Questions

Metrics

4.9

Based on 1,487 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 1 star review on 26th March 2025

Anonymous

Plumbers Stock 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jake was very helpful with customer service and although items were on back order he help me get the other items shipped.”

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Posted 2 months ago

“Jake was helpful with a return and promptly emailed me a return authorization.”

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Posted 2 months ago

“Jake fixed a billing issue promptly and got my part out same day.”

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Posted 2 months ago

“the return process was made very easy with jakes help Thank You Jake James Meyer”

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Posted 2 months ago

“I ordered a wrong part and Jake was able to cancel it easily! Thanks Jake!”

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Posted 2 months ago

“I called to find a tracking number and Jake responded. He corrected the error and things are fine now. Good job.”

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Posted 2 months ago

“Toilet arrived broken due to shippers error. Jake at Plumberstock responded by immediately sending a replacement. I was expecting the situation to be a total headache but he made it SO EASY. Great company!!!”

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Posted 2 months ago

“Service was great. I found Jake to be positive, professional and knowledgeable. I was completely satisfied. Thank you Jake!”

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Posted 2 months ago

“Jake was able to place my order.Thank you!”

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Posted 2 months ago

“Jacob (Jake) was extremely helpful. His response time on questions I had were super quick. I had items to return that didn't work out for me and his email to me provided all the necessary information for me to return the items in order for me to get my refund. There was a "box" dilemma, but he understood my frustration and totally backed me up. Thank you Jacob for your excellent customer service skills!”

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Posted 2 months ago

“Item is working perfectly! Thanks Jake!”

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Posted 2 months ago

“Responded with the requested information within an hour late on a Friday afternoon.”

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Posted 2 months ago

“Jake was an excellent customer service rep who processed my order quickly and efficiently. his communication was excellent. Factory was approx 1 week late, but Jake expedited the order and got it here faster than expected.”

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Posted 2 months ago

“I had to cancel an order and Mia S. in customer service was wonderful! While I had to wait on my order to process she was able to grab it and cancel it as soon as she was able to without requiring me to call back. Great customer service!!”

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Posted 2 months ago

“They helped me out by having a timely response to my email about adding another item to my order.”

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Posted 2 months ago

“Great service and helpful info”

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Posted 2 months ago

“Unfortunately, I had to cancel an order. There was absolutely no problem. I was very pleased with the whole transaction.”

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Posted 2 months ago

“I received an order with an inaccurate description of quantity. When I called Plumbers Stock customer service they were extremely professional and corrected the problem. They immediately notified amazon for a refund and correction of description then allowed me to keep the item that was sent with no charge.”

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Posted 2 months ago

“Mia was very helpful in resolving an issue with one of her vendors. I enjoy doing business with Plumbers Stock and recommend them to my clients.”

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Posted 2 months ago

“Mia S. Replied promptly with (in my view) the correct answer. Very happy. RRuhl”

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Posted 2 months ago

Plumbers Stock is rated 4.9 based on 1,487 reviews