Plumbers Stock Reviews

Name: Plumbers Stock
Rating: 4.88

4.9 Rating 1,314 Reviews

97 %

of reviewers recommend Plumbers Stock

Company Reviews

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Metrics

4.9

Based on 1,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Phone:

435-868-4020

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Plumbers Stock 5 star review on 28th February 2024

Anonymous

Plumbers Stock 5 star review on 1st August 2022

Plumbers Stock 1 star review on 4th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yen was very helpfull with my credit card purchase and get the materials shipped Thank you”

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Posted 2 years ago

“Talked with Frank about returning an order. He stayed on the line to make sure the email containing the authorization for the return was received by me prior to ending the phone call. Nice touch.”

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Posted 2 years ago

“Ann was very helpful in helping me resolve a credit card issue I was having with my order. She handled the situation with patience and professionalism and got my order delivery on its way.”

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Posted 2 years ago

“Deane was very helpful and Professional”

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Posted 2 years ago

“Talked to Ann from customer service. She was great in getting my items shipped earlier than expected.”

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Posted 2 years ago

“Tried reaching Plumbers Stock via e-mail, website and text, with no response. But called and got Bernard. Call was answered quickly, and all questions and concerns were addressed.”

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Posted 2 years ago

“Ercel was very helpful solving a shipping situation and worked diligently to correct the matter.”

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Posted 2 years ago

“The customer service agent picked up the call right away and was able to solve my issue in a fairy quick and professional manner. Keep up the great work Crislen! Thank you. I will consider purchasing my future plumbing needs from this company.”

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Posted 2 years ago

“I called customer support hotline and I didn't wait long and someone immediately assisted my call. Crislen, the customer support rep I talked to was very helpful and I was immediately given answers to my inquiries about my orders.”

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Posted 2 years ago

“Crislen, was very polite, she took care of my issue in a timely manner. thank you very much from Good 2 Go Drain & Plumbing, Jennifer & Keven Adams”

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Posted 2 years ago

“Bernard was very helpful, kind, and honest. Even though I was routed to a call center and not the company I purchased directly, this call went well and Bernard was able to provide me the information I requested.”

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Posted 2 years ago

“Bernard was courteous and diligent in addressing my request.”

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Posted 2 years ago

“Bernard was SUPER helpful in placing our large order that we were having trouble placing on the website, Crafts Direct.”

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Posted 2 years ago

“Ercel patiently answered my questions and helped me with my order.”

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Posted 2 years ago

“Grace was very helpful. She called me back with a FedEx tracking number for a part I need on very short notice. As a professional plumber I appreciate the help so I can give a god service to my customers. Give her a raise”

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Posted 2 years ago

“Grace was very helpful and courteous.”

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Posted 2 years ago

“rapid response”

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Posted 2 years ago

“Despite having a problem ordering on line , my order was placed by phone. My customer service rep. (DEANE) was very helpful in entering my order. Great service and I will use Plumbers Stock again when needed. Thank You---Jim OBrien”

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Posted 2 years ago

“I tried to order an item on line but was unsuccessful, i contacted customer service and spoke to Grace, she was very patient and knowledgeable and was able to get my item ordered, in a very timely manner. Will definitely used this company again for my plumbing needs all because of the customer service received from Grace. Thank you.”

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Posted 2 years ago

“Deane was super helpful and took great care of my order.”

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Posted 2 years ago

Plumbers Stock is rated 4.9 based on 1,314 reviews