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Plumbers Stock Reviews

4.9 Rating 1,314 Reviews
97 %
of reviewers recommend Plumbers Stock
4.9
Based on 1,314 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Plumbers Stock Reviews
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Phone:

435-868-4020

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Anonymous
Anonymous  // 01/01/2019
Deane was very helpful in answering my questions and providing the information I needed
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Posted 1 year ago
Costumer service was very friendly and helpful
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Posted 1 year ago
Quick return of order and invoice!
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Posted 1 year ago
Deanne was very efficient and polite in processing my order cancellation. Plumbers Stock is too slow in completing order.
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Posted 1 year ago
Crislen M. was very helpful and polite.
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Posted 1 year ago
Crislen M did a good job.
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Posted 1 year ago
They offered the exact product I needed at a better price than I found elsewhere. Why not 5 stars? Shipping was delayed, but I didn’t receive any additional updates past the first couple of days. After waiting double the expected delivery time, I called customer service. I received my order within a week. I then needed to return an item. Customer service was again helpful (thanks to Crislen). Customer service was responsive & helpful once you connected with a person.
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Posted 1 year ago
Made the return process fairly straightforward. Thanks
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Posted 1 year ago
I called to remove an item from my order. Deane Was very happy to help me do that and refund the item amount to my payment method.
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Posted 1 year ago
I had to return a piece - not because there was anything wrong with it, but because it was the wrong size. Deane was helpful, courteous and efficient with my return.
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Posted 1 year ago
While I was very disappointed I couldn’t receive the sink I wanted in time for my project to be completed on schedule-it was held up in transit from Germany(confirmed with the manufacturer)-all the other items I ordered were prompt and pricing was very reasonable. When working with Deanne and others at Plumber Stock regarding the sink delays, they were very helpful and offered excellent service.
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Posted 2 years ago
Deane was very helpful when I reached out regarding my order, and was quickly responsive and quick to assist in my ordering/shipping concerns.
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Posted 2 years ago
Excellent phone support
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Posted 2 years ago
Very helpful and answered my question.
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Posted 2 years ago
John, I can not give your company a good review. Your office staff is incompetent. They screw up a simple order, I ordered a package of 15, Raindrip Drip Irrigation Tubing Stake 8 in. L 15 pk/38473090. Guess what I got 1 in the mail. Wrote to you telling you I was 14 short. Guess what you sent me 13 in the mail. You still owed me 1 more. I wrote to you again telling you I was 1 short. Still waiting for it.WHEW
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Posted 2 years ago
John, Great purchase experience. Five (5) stars. Ken
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Posted 2 years ago
John was very helpful in expediting the shipping on my order. Thank you John!
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Posted 2 years ago
Mia was very helpful. As promised she called me back with a quote for shipping to Canada and processed the order accurately and promptly. Also, the price for the part was significantly less than quoted by a Canadian plumbing supplier.
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Posted 2 years ago
Mia’s customer service was outstanding. Even though I had to ultimately cancel my order due to the item being back stocked.
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Posted 2 years ago
Had to order a bathroom fan before guests arrived for the Thanksgiving holiday. I placed my order for rush delivery and when I followed up on my order (as I had not received a notice that my order had been shipped), I got a very quick response advising my order was enroute. Appreciate the quick response time!
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Posted 2 years ago
Plumbers Stock is rated 4.9 based on 1,314 reviews