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Plumbworld Reviews

4.7 Rating 749 Reviews
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Happiness Grade
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Phone:

01386 768078

Email:

james@plumbworld.co.uk

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Customer Service - Good

93.31%
Industry Average
10/10 for service and items
posted 9 months ago - Warren George Morrison
Used them twice in the past year. On both occasions it's been a great price, great service. Customer service and delivery has been excellent. Can't find any issues with the products or service. Would highly recommend and use again!
posted 9 months ago - Chris
Great service and after care.
posted 9 months ago - Anonymous
Excellent customer service. Accepted the return of a shower which I had ordered in error without any quibble and then spent time talking me through the options that would work for me and even emailed me a basket pre-loaded with the options so that I could look at them at leisure and then delete the ones I didn't want. Delivery was swift and the refund for the return shower came through in days.
posted 9 months ago - Naomi
bought a tap based on write up Product arrived quickly Unfortunately when opened it stated it should be fitted to a tank system As i on mains with combo boiler So i had to send it back at my expense £ 10 ?? But i was refunded very very quickly All in all a good service
posted 9 months ago - Ross Worsley
first class in customer service and communication. would highly recommend!
posted 9 months ago - Anonymous
good service, exchanged wrong tap no charge.
posted 9 months ago - Mark Bridger
Ordered and paid online which was very easy. Received confirmation and delivery date very quickly and the actual delivery time was great and the driver was very polite and helpful so overall we are very pleased with the items and delivery service
posted 9 months ago - Paul Tranter
Fast an efficient, good quality products. Very helpful and speedy replacement of small damaged item, very impressed with service
posted 9 months ago - Anonymous
I was very pleased with the way your customer services team dealt with my issue and they very happily arranged for the return of my original order and supply of more suitable product ( a Bristan shower set). There was absolutely no fuss or blame, just courteous and efficient service. Sadly... I don't recall the name of the young lady, but I will not hesitate to use Plumbworld again. Many thanks
posted 9 months ago - Dennis Kelly