Plumbworld Reviews

Name: Plumbworld
Rating: 4.84

4.8 Rating 8,176 Reviews

97 %

of reviewers recommend Plumbworld

4.8

Based on 8,176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Plumbworld:

Plumbworld sells bathroom fitting nationwide.

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Plumbworld 5 star review on 6th October 2024

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, product and reliability”

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Posted 10 months ago

“Great pricing and excellent customer service support.”

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Posted 11 months ago

“Couldn’t find the product I required in any local suppliers, went online, limited suppliers offering product and either too expensive or delivery would take too long. Plumbworld had product at great price and got it to me very quickly. Can’t fault. My new go to supplier online.”

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Posted 11 months ago

“I ordered the wrong radiator, which was delivered within a couple of days, that I had to return. Their returns policy is second to none, excellent. I ordered the correct item which was delivered the next day. Super service”

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Posted 11 months ago

“Issue with leaking tap resolved quickly with replacement cartridge”

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Posted 11 months ago

“The delivery service which was an added cost which in itself isn't necessarily an issue the delivery company used was how appalling. We had ordered three items two of which would have been considered heavy and therefore lead to the expectation that it would be a two person delivery. When the rather old can arrived it was just one person and he was unable to unload the items fully himself and given my husband wasn't here it was left to me to help. On eventually getting three items into the house I questioned one item ironically the biggest and heaviest which wasn't ours! I then had to assist the driver to remove from the house and place back in the van. Unfortunately I am not as young as I used to be and this caused considerable strain on my back. (My husband said I should have refused but I didn't) To add insult to injury the customer service team then said not our fault as we outsource delivery. They obviously do not realise that is now my first impression of the company as it would have been for many. I paid for a delivery that I actually was very much part of! I would not use them again on this basis alone and maybe I was just unfortunate but their lack of customer care was the final icing in the cake as they say!”

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Posted 11 months ago

“Superb service, fast delivery, excellent!”

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Posted 11 months ago

“We were absolutely delighted with the service we received, keeping us updated by emails every step of the way...................excellent!!”

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Posted 11 months ago

“I don’t know where to begin. Missed deliveries. Damaged goods, lots of apologies but no action. Still waiting for a refund of the money I’ve already paid and apart for lovely people on the end of the customer services line who are powerless, no appreciation of the time i’ve wasted.”

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Posted 11 months ago

“Easy to use website customer can see at a glance what there buying competitive prices.”

Plumbworld 5 star review on 11th December 2023

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Posted 11 months ago

“Best price anywhere and prompt delivery”

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Posted 11 months ago

“The service department was so good to ud”

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Posted 11 months ago

“Great prices. Fast delivery”

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Posted 11 months ago

“Good service and good price compared to others. Quick smooth delivery.”

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Posted 11 months ago

“Good all round service”

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Posted 11 months ago

“Ordered the Dakota shower and it arrived as described when expected. Highly recommend 👌”

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Posted 11 months ago

“1. Helpful replacement damaged product 2. Out of stock order expedited and kept informed of eta. 3. Will use again and again. Great company and products”

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Posted 11 months ago

“Quick delivery, product was exactly what I wanted and bang on price”

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Posted 11 months ago

“The pump I got was £20 cheaper than screwfix. Fast delivery so highly recommended.”

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Posted 11 months ago

“Great product quality, price and service”

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Posted 11 months ago

Plumbworld is rated 4.8 based on 8,176 reviews