Plusnet Reviews

Name: Plusnet
Rating: 1.34

1.3 Rating 407 Reviews

7 %

of reviewers recommend Plusnet

Company Reviews

Questions

Metrics

1.3

Based on 407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 15%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Plusnet 1 star review on 14th April 2025

Bassy

Plusnet 1 star review on 10th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“""Have just been on phone with plusnet agent who helped my wife get back on line he had the patience of a saint as We r not the best on line my name is Richard hall not giving anymore details but he talked my wife through the process everything back to normal sorry I can t remember his name but deserves a rise in pay 😀😀👍”

Helpful Report

Posted 7 years ago

“Amazing service and what a good price. 30 day contacts aswell so you never feel trapped in a deal... not that you'll find many others better.”

Helpful Report

Posted 7 years ago

“got to say that PlusNet are excellent with customer service. good job. good stuff. cool”

Helpful Report

Posted 11 years ago

“Plusnet customer service really is ace!”

Helpful Report

Posted 11 years ago

Plusnet is rated 1.3 based on 407 reviews