Plusnet Reviews

“ First class customer service, great product, no issues ”

“ Excellent service, easy communication, very good value, highly recommended. ”

“ I've just had to speak to someone regarding my plus net service. And I was pleasantly surprised by the experience. I spoke to a lovely young man, (Amraiz Malik) who couldn't have been more kind and helpful. He talked me through things and got me sorted out in no time. All of the staff that I've had to deal with have been the same. Wonderful service all round. Well done Plus net. ”

“ Great service, fantastic customer service & brilliant prices ”

“ Good value service and always a friendly voice if you have to call ”

“ I have been a customer for many years and overall the service has been fine. I did have a major billing issue back in July which has only just been resolved. I would like to personally thank Lee Yule for his superb professional approach which was both caring and considerate. Lee has been such a fantastic help resolving all the issues. He is a credit to the company. I would have left and changed provider if it wasn't for Lee. ”

“ We have been with Plusnet for a considerable while now, and have experienced very few problems. Everyone at home uses the internet, and our broadband is used considerably. We have fibre broadband, and speeds are very good, no complaints usually. Customer service can be slow at busy periods, but staff are always pleasant, cheerful and offer genuine assistance. ”

“ I have just finished upgrading my mobile phone package with Plusnet including obtaining a new sim for my new iphone and I must say the service was excellent and the customer service lady I dealt with was very knowledgeable and a pleasure to talk to. Well done Plusnet! ”

“ I was able to switch my contract with no hassle and their customer service staff was very helpful to guide me through and helped me with keeping my original number. ”

“ However, the prices are forever increasing but the service doesn't get better. ”