Plymouthremovers Reviews

Name: Plymouthremovers
Address: Unit 2 Plymbridge House10 Estover RoadPlymouth, Unit 2 Plymbridge House10 Estover RoadPlymouth, Plymouth
Rating: 4.82

4.8 Rating 336 Reviews

96 %

of reviewers recommend Plymouthremovers

Company Reviews

Questions

Metrics

4.8

Based on 336 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01752600447

Location:

Unit 2 Plymbridge House10 Estover RoadPlymouth,
Unit 2 Plymbridge House10 Estover RoadPlymouth
Plymouth
PL6 7PY

Write Your review

Tell us how Plymouthremovers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plymouth Removers came as arranged and completed our move into storage quickly and efficiently. The movers themselves were friendly at all times and kept cheerful despite the horrible weather.”

Helpful Report

Posted 4 years ago

“Jay and Peter were very professional. I will reserve comment about Kevin as it was his last day with your company. Jay is a great driver as well. I had a few mishaps, but nothing I can't live with. Kevin dropped my American style fridge down the front steps of my old house, but luckily, it still works fine. The expensive cover for my bbq grill wass ripped on the top, but I taped it up and one of my plastic clothing storage containers was crushed, but that can be replaced. All the staff were very friendly and my overall experience was good. Value for money was very good.”

Helpful Report

Posted 4 years ago

“The hole process from booking the move to the actual move was a stress free process. The guys on the day took great care and were extremely helpful. If there was an issue, luckily for us there was only a minor one. We can't thank you and the guys on the day enough. Many, Many Thanks Mr & Mrs Wilkins”

Helpful Report

Posted 4 years ago

“Fast and hectic. Had to pay extra to get help unpacking even though I was promised it in the original quote. Broke about out 6items. Chaps were cheerful and polite. Observed poets day. Were helpful in moving my car.”

Helpful Report

Posted 4 years ago

Firstly thank you very much for taking the time to leave this review , all reviews whether good or bad are important in making our business grow. I'm very sorry if you felt we were fast and hectic that's never our intention .With regards to an unpacking service , unless specifically specified under our additional services part on our quotes .Then an unpack is not included for any of our customers .This is the same for if it has not been mentioned in any off our emails or letters we would send with the quotations we do. Glad our staff were polite and cheerful , Glad we were able to assist with any other things that you needed. Again thank you for taking the time to complete this for us . from all at Plymouth Removers.

Posted 4 years ago

“Everything from Lindsey on the phone to the removers themselves were brilliant. The guys moving us were all very friendly, helpful and efficient. They packed our house and garage up with no problems whatsoever and delivered it very swiftly and in the correct rooms as requested. I would highly recommend their services and would definitely use them again!”

Helpful Report

Posted 4 years ago

“The removal men were very professional, nothing was a problem to them. Nice people.”

Helpful Report

Posted 4 years ago

“Thank you so much! Very good job and we are extremely happy with your service.”

Helpful Report

Posted 4 years ago

“Excellent service - efficient head office, very rapid and careful packing, and timely service on moving day. Would not hesitate to recommend them.”

Helpful Report

Posted 4 years ago

“We were genuinely impressed by the caring, good-natured attitude of your removal guys. Everything was transported perfectly, no moans or groans about waiting for keys. We couldn't have asked for more and won't hesitate to recommend your company.”

Helpful Report

Posted 4 years ago

“The removal men were second to none. Nothing was to much trouble. We would advise any one to take out extra insurance as we got caught and had to pay for a new tv. Also make them aware from the start what date your moving and keep telling them as you will get a unexpected price increase if you move on the weekend.”

Helpful Report

Posted 4 years ago

Thank you very much for taking the time to leave the review and for your feedback on our employees. I apologize reference the insurance but all the right information is given to all off our customers, when we quote them along with the terms and conditions. That you get given with your quote, these explain all reference the difference in insurance and what cover We offer. This is either limited or standard, the standard cover is an optional service. So on this occasion i apologize that the TV was damaged but all of the right information is given to all customers for them to make the right informed decision that suits them best before using our services. We thank you for this valued feedback on the T.v and insurance . With reference to a Saturday charge , we only ever quote for a weekday move this is explained in all our quote information again as the insurance . Normally when we come out to see our customers they dont know what dates they are going to be moved as they haven't even exchanged at that point . If ever we know there is a Saturday involved, we would cost that for you accordingly as our employees are paid time and half on any weekend work. Again all of our customers are given the option for them to decide what suits there move. we feel everyone here at Plymouth Removers have upheld every thing in the right manor based on yourselves as the customer and ourselves as the business and the terms and conditions that we have in place. Thank you again for your valued feedback .

Posted 4 years ago

“Fantastic service... great guys who moved the furniture on the day. Would definitely use Plymouth Removers again.”

Helpful Report

Posted 4 years ago

“Throughout the whole process from our initial contact with the company the service has been excellent. The removal guys were particularly careful and thoughtful; nothing was too much trouble, and they took a lot of the stress out of the move and it was a move of a considerable distance.”

Helpful Report

Posted 4 years ago

“The removal team worked well and we were moved without incident. They were very helpful and understood our needs, working round us in our down-sizing efforts. Excellent communication; nothing was too much trouble. Thank you.”

Helpful Report

Posted 4 years ago

“Amazing service. Very helpful and professional. Will definitely use if we move house again.”

Helpful Report

Posted 4 years ago

“Really fabulous service and lovely guys who did the move. Nothing was too much trouble. Thanks guys”

Helpful Report

Posted 4 years ago

“The team were excellent. One minor hiccup - my TV remote was left on the lorry - no attempt to contact me and inform me which led to considerable wasted time ploughing through every box looking for something that wasn't there. Having ascertained remote is in the office I have requested it be delivered to me as I cannot leave the house and need the remote.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to complete this review and your great honest feedback . Our apologies reference your remote we only found it yesterday , as the lorry used for your removal has been on 2 other jobs since , we were calling through the customers today to find out if it was theirs ,you called us this morning asking us if we had found one , as i'm writing this our staff members our on there way to you to deliver this to you . Once again thank you for your understanding and great review , we all hope you settle in well from all at Plymouth removers.

Posted 4 years ago

“Excellent service, thanks so much.”

Helpful Report

Posted 4 years ago

“Very happy with service from start to finish . 2 very pleasant , helpful men did my move and it was swift and pretty stress free . Would recommend this company and would definitely use them again .”

Helpful Report

Posted 4 years ago

“Great job by a great team nothing to much trouble well pleased give me great pleasure to recommend Plymouth Removers thanks for making it all so painfree”

Helpful Report

Posted 4 years ago

“Plymouth removers are very good”

Helpful Report

Posted 4 years ago

Plymouthremovers is rated 4.8 based on 336 reviews