“I have been using Podstar pods for about 5 years and have found them to be really good although like all re usable pods takes a while to determine how much to fill the pods to get them to flow well. It would be handy to provide a tutorial on how much to fill pods for best results. I find filling to about 1 cm from top works well.”
“I would not look anywhere else! Since receiving our new reusable and sustainable podstar coffee kit and being super impressed with the quality I am glad that this is the company we chose to order from.
Ditch those disposable landfill pods and order from podstar!”
“Just exactly what I need.
Since I'm aware of 'recycling' and trying to reduce wastage - that pod - is a heavenly product and would recommend it to everyone who wants to reduce waste.”
“I’ve had PodStar for a couple of weeks and am enjoying the experience of using real coffee. The three samples I received with my order are all good. I use 2 x pods for each cup and find there is better flavour. Ordering was easy and service excellent”
“If your machine won't close, take seal off. You don't necessarily need it. I found this out by accident. Experiment with grind and tamping. So far all good”
“I couldn’t be more dissatisfied. I used the podstar coffee in a near new machine and tried several different tamper pressures and only 1 of the batch worked enough not to shut the machine down. Waste of $100.”
We're sorry to hear about your disappointing experience with Pod Star pods. We take customer feedback seriously and would like to address your concerns directly.
Firstly, it's important for us to understand the specific issue that caused the machine shutdown. This is uncommon, and understanding the details can help us provide a solution or improvement.
Could you please contact our customer service team with your machine model and details of the issue? Your insights are valuable for our quality assurance process, and we're committed to making this right for you.
Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.
“We have added podstar to the coffee making facilities in the office, giving people an option other than recyclable pods. Some staff are using them and it's working well. Its a much more sustainable way to use pod coffee machines.”
