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Poetry Fashion Reviews

2.7 Rating 108 Reviews
37 %
of reviewers recommend Poetry Fashion
2.7
Based on 108 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
6 - 12 Hours

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Poetry Fashion 1 star review on 3rd September 2024
DMA
Poetry Fashion 1 star review on 23rd August 2024
Susan Bisbee
Poetry Fashion 1 star review on 9th May 2024
Anonymous
Poetry Fashion 1 star review on 9th May 2024
Anonymous
Poetry Fashion 1 star review on 9th May 2024
Anonymous
Poetry Fashion 1 star review on 9th May 2024
Anonymous
Poetry Fashion 1 star review on 9th May 2024
Anonymous
5
Anonymous
Anonymous  // 01/01/2019
They have such a wonderful selection of clothes of all sizes.
Helpful Report
Posted 6 years ago
Very impressed with the quality of both the brand and its clothing. Easy to navigate website and attentive customer service.
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Posted 6 years ago
I gave three stars only because commenting without giving stars wasn't possible. I just wanted to say that there are two companies with almost the same name "Poetry Fashion" and Poetry Clothing". They carry totally different lines of clothing and probably have different customer service records. "Poetry Fashion" carries beautiful natural fiber clothing. I'm interested in reading their reviews, but can't be clear on who's being reviewed here.
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Posted 7 years ago
Be Warned! I have bought various items from Poetry and always been very pleased and recommended friends. However I recently bought a velvet dress for a wedding. Water spillage occurred and has marked it. They claim it is a luxury material. Well of course it is that is why it is bought for special occasions but one expects to be able to wear it more than once! I tried to put a negative review on their web site and they would not let me. £190 for a dress that can only be worn once is not good. I am very disappointed with customer service.
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Posted 7 years ago
I ordered an item for a Christmas gift on December 1st. The company claimed deliver would be in 6 business days. After waiting (too long), I tracked the item to Buffalo, NY on December 20th (I live in the Midwest). I was told this was the location they use when items are sent back to the vendor. So without any explanation on why it got returned, they just said "sorry". Then they REFUSED to overnight one to me (or use any other expedited shipping) to fulfill their promise. They did give me a refund, but they still made ZERO effort whatsoever to get the product to me. The refund is the only action on their part which kept me from a one-star review. With so many clothing vendors available online, purchasing anything through Poetry in the future is simply unnecessary. It's a shame...the item seemed to be quite nice, but if they cannot deliver on a promise, the quality of an item becomes moot.
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Posted 7 years ago
Very user friendly site. Good returns procedure, good comms and speedy delivery
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Posted 7 years ago
Excellent range of clothes made from natural fabrics.
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Posted 7 years ago
Lovely jumpers and tops in particular. Pricey but nice fine fabrics
Helpful Report
Posted 7 years ago
Poetry Fashion is rated 2.7 based on 108 reviews