Please only review Poetry Fashion on this profile page not Poetry Clothing. They are separate companies. Please check the name on your order confirmation before leaving a review.
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On the rare occasions I have called customer service, the service was excellent.
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posted 9 months ago
- Anonymous
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I called the Customer Service before I ordered to make sure the price online was on US dollars and a nice gentleman a answered the call and was quite pleasant.
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posted 3 years ago
- Dianne
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I find that Customer Service is superb.
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posted 3 years ago
- Bonnie F Equals
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Customer service has been fantastic! Once when I was on the phone i got disconnected and the agent called me back.
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posted 3 years ago
- Anonymous
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I love their clothes and have been very happy with they customer service. Their linen T-shirts are practically my uniform, and their trousers are beautiful and well made.
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posted 4 years ago
- Cg
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Absolutely briilliant service everything i have purchased fits perfectly fab fashion for mature women who still want to be trendy but classical. At last i have found a company which the clothes last. Always get asked "where did you get it from"
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posted 5 years ago
- Elizabeth
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So far, I have been extremely satisfied with Poetry’s phone service and online service. Not all items fit me correctly but those that do, I love and wear often! I am a happy customer!
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posted 5 years ago
- Ann Walker
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Shipping is EXTREMELY slow. Box was damaged. Read the other reviews about customer service and attitude. Fabrics are lovely. The pleated pants I bought are small in the waist and HUGE in the pleats. Not going through returning due to reviews about that. Ordered a short top with buttons at the bottom I really like..
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posted 5 years ago
- Anonymous
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I have not had to contact customer service so I can't comment on that.
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posted 5 years ago
- Anonymous
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Very impressed with the quality of both the brand and its clothing. Easy to navigate website and attentive customer service.
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