“Very prompt and professional. Good service you took 2 payments in febuary from my account 300 I only pay 150 a month .. call me trevor reid 5192171281”
Hi Trevor,
Thanks for your feedback and the kind words! We appreciate you taking the time out to give us your thoughts.
We'll send you an email with some more insight on why the insurer charged for 2 months worth of premium and will be more than happy to reimburse you for one of the months. Look out for an email transfer from us!
PolicyMe
“I am curious why I was charged a 2nd time in less than a month? Someone please check my transactions and get back to me when you get a chance.
Thank you”
Hi David. Thank you for your feedback. We have reviewed your account and have sent you an email regarding this matter. Regarding the charges you described, we are currently disputing this matter with your insurance company. While we wait on their answer back to us, we were happy to refund you the second premium payment. If you have further questions or concerns, please do not hesitate to respond to the email from us.
Best, PolicyMe
“I filled out all of the papers, completed telephone and online questionnaires, received an email that Ive been approved and will be receiving my policy and other final documentation shortly. That was almost a month ago and Ive heard nothing since. Now I feel like I have shared a bunch of personal information for no reason.”
Shaunna, thank you for bringing your concerns to our attention. I have personally reviewed your case to get an understanding of where there were delays.
We had sent you a notification regarding the paper delivery of your policy on the 25th, but unfortunately, this must not have been received by you. Unfortunately, the policy has taken longer to be delivered than we would have expected however it looks like it is due to arrive in 2 days. Your tracking code is in your inbox.
Please give us a call if you would like to discuss this further. I will personally be assigned to your application to make sure things go smoothly through the finish line, as best we can.
Sincerely, Laura
“Quick easy and painless. Also better quotes than provided through brokers. After doing lots of research prior to finding this I was able to find exactly what I wanted and get a quote much cheaper.”
“I have had a very pleasant experience with Policyme while buying my life insurance. I had some specific requirements and it took a few months to get the policy. Policyme advisors were always available. They were prompt, responsive, and very knowledgeable.”
“I was so glad to find PolicyMe to help me find and guide me to securing an insurance. Being a first time insurance purchaser, I highly recommend using them. They've always kept me informed and quick to answer questions. Even though sometimes I'd get different representatives answering my questions I didn't feel like I was being overseen or any one of them were more or less knowledgeable. Thanks again for the positive experience!”
“I found the process taken to be very thorough. I have all confidence if anything were to happen to me that this policy will be there to support my children.”
“Amazing service and competitive rates, I saved over $1000 for my term policy going with PolicyMe instead of going directly to insurance company highly recommended.”
“PolicyMe.com are AWESOME!!!!!The whole team are very supportive from the start up to the end.I never stop asking questions and They never stop answering me ..The whole team are so PATIENCE to answer and guided me through the whole process..Thank you very much.....”
“They offered the best price I contacted a few different brokers and nobody was even close great customer service you can chat with them by text or email”
