Pool Shop Australia Reviews

Name: Pool Shop Australia
Address: Unit 21, 7 Waynote Place, Unanderra, New South Wales
Rating: 4.89

4.9 Rating 131 Reviews

97 %

of reviewers recommend Pool Shop Australia

4.9

Based on 131 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Pool Shop Australia 5 star review on 13th March 2024

Anonymous

Anonymous // 01/01/2019

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“Helpful customer service, fast delivery of goods and competitive pricing.”

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Posted 10 hours ago

“Very fast service”

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Posted 5 days ago

“Ecellent service, fast delivery, however product purchased not very good.”

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Posted 5 days ago

“good service”

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Posted 5 days ago

“When I called on the Tuesday I was assured the item would be posted on the Wednesday leaving the best chance for me to get it by Friday (to limit the amount of time the pool was used without the filter on) The filter could not run without the plug. When I followed up the tracking item on the THURSDAY I was told it hadnt been posted yet and would get it out. It reached the post office at 4.50pm Thursday and I received the item on the Monday. Disappointing that it hadnt been posted and appears to only have been posted as a result of me querying it. I ended up purchasing one from Melbourne on the Friday to allow the weekend to filter. I paid more in postage than the item was worth and appears the postage was the worst part.”

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Posted 5 days ago

“I recently purchased a skimmer basket on line . The item was packed and sent the same day and arrived at my door in a lot less time than expected. The basket was the corrct type and way cheaper than other on line pool stores. I will definately use PSA if they keep the parts I need. I have had some issues with two similar pool shops so it's nice to have options. A great first time experience .”

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Posted 6 days ago

“Good friendly service over the phone. Great to have these items in stock. Easy to complete the order and delivered the next day”

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Posted 6 days ago

“Ordered online, very prompt delivery with no issues. Thanks”

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Posted 1 week ago

“Helpfull and efficient”

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Posted 1 week ago

“Parts arrived quickly!”

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Posted 1 week ago

“good product as advertised, promt delivery”

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Posted 2 weeks ago

“Content of box not checked before sending. Missing components acknowleged but not yet recieved.”

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Posted 3 weeks ago

“Ordered online. Delivery was very prompt and well packaged”

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Posted 3 weeks ago

“The part was correct, the service was 5 stars. Arrived punctually. Could not be any happier with the complete interaction.”

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Posted 3 weeks ago

“Every thing went according to plan very satisfactory”

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Posted 4 weeks ago

“The Pool shop description of the cartridge filter I purchased had all the information I needed to confirm I was buying the correct filter. It had the filter model number & cartridge part number. This was the only site I found that did this. The freight however was disappointingly slow, good thing I wasn't desperate for the filter.”

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Posted 4 weeks ago

“Great service and price. Got my product delivered in 5 days. Can highly recommend and will use again. Keep up the good work!”

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Posted 4 weeks ago

“Easy online ordering with quick processing and delivery.Would recommend to anyone if needing pool parts etc.”

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Posted 4 weeks ago

“great prices, easy to navigate sales process on-line and good customer communications throughout the delivery process”

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Posted 4 weeks ago

“Very good service item sent same day everything is working as it should. Many thanks”

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Posted 4 weeks ago

Pool Shop Australia is rated 4.9 based on 131 reviews