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Pool Shop Australia Reviews

4.9 Rating 166 Reviews
96 %
of reviewers recommend Pool Shop Australia
4.9
Based on 166 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pool Shop Australia Reviews
Anonymous
Anonymous  // 01/01/2019
Very helpful and responsive
Helpful Report
Posted 3 months ago
Minor delay with shipping, however to be expected over the Christmas period. Everything arrived as ordered. Would recommend.
Helpful Report
Posted 3 months ago
Easy webb site to negotiate, item that was sent was what was ordered, was delivered in a timely manner considering it was thw holiday period, thanks to the team at pool shop, cheers Carey.
Helpful Report
Posted 3 months ago
Order and delivery process very professional.
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Posted 3 months ago
Received exactly what I order in a reasonable time.Thanks to the Poolshop team
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Posted 3 months ago
Helpful and knowledgable staff. Prompt delivery.
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Posted 3 months ago
great service and correct part supplied , delivery was extra fast particularly over the Christmas period. keep up the good work Poolshop My pool is back in action Alan
Helpful Report
Posted 3 months ago
Excellent customer service and communication, Competitive pricing and prompt delivery… Pleasure doing business with .
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Posted 3 months ago
Great communication. Easy purchase. Reliable product. Fantastic price. Speedy shipping. A happy customer.
Helpful Report
Posted 3 months ago
Great product, service and communication.
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Posted 3 months ago
Fast service and quality part. Having the parts breakdown diagram included in description is a fantastic idea. Helps people know they’re getting the part they require. Thank you so much. Will definitely use again
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Posted 3 months ago
Rate the PoolShop #1. Large range of spare parts, competitive pricing, ease of ordering and quick postage. One very happy customer.
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Posted 3 months ago
Spot on communication and advise, order sent promptly
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Posted 3 months ago
Ordered a part for my pool in December, arrived in about 2 days. Super fast service
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Posted 3 months ago
Ordered pool tablets,good communication,delivered on time
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Posted 3 months ago
Fast delivery. Accurate product description. Does the job.
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Posted 3 months ago
Received item quickly thanks for the prompt service
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Posted 3 months ago
The Pool Shop team were very helpful when I called to confirm shipping arrangements and availability before I booked online. Their price for genuine American Pentair parts, including shipping to Melbourne, was 40% less than my local PoolWerx wanted for generic parts. Hard to complain about that! Frustrating that Pentair/Onga insist on shipping from Melbourne to Pool Shop in NSW who then had to ship back to me in Melbourne. Not Pool Shop's fault but not very cost or environmentally friendly by Pentair/Onga. I don't mind dealing through a retailer but wholesalers should be more practical.
Helpful Report
Posted 3 months ago
Delivered as ordered.
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Posted 3 months ago
great prices and great delievery service
Helpful Report
Posted 3 months ago
Pool Shop Australia is rated 4.9 based on 166 reviews