Pool Shop Australia Reviews

Name: Pool Shop Australia
Address: Unit 21, 7 Waynote Place, Unanderra, New South Wales
Rating: 4.85

4.9 Rating 166 Reviews

96 %

of reviewers recommend Pool Shop Australia

4.9

Based on 166 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rang out about five mins before closing time to enquire about a product which I then bought online, and I could tell the guy I spoke to was a little bit annoyed. I had a few questions and he said he doesnt provide tafe courses over the phone. I also apologized for calling so late in the day and while I cant remember his exact words, it wasnt "thats fine how can I help". He didnt really do anything wrong, but was one of those people that have a slightly repelling vibe rather than a friendly one.”

Helpful Report

Posted 1 month ago

“Delivered to the wrong address”

Helpful Report

Posted 1 month ago

“When I called on the Tuesday I was assured the item would be posted on the Wednesday leaving the best chance for me to get it by Friday (to limit the amount of time the pool was used without the filter on) The filter could not run without the plug. When I followed up the tracking item on the THURSDAY I was told it hadnt been posted yet and would get it out. It reached the post office at 4.50pm Thursday and I received the item on the Monday. Disappointing that it hadnt been posted and appears to only have been posted as a result of me querying it. I ended up purchasing one from Melbourne on the Friday to allow the weekend to filter. I paid more in postage than the item was worth and appears the postage was the worst part.”

Helpful Report

Posted 2 months ago

“Content of box not checked before sending. Missing components acknowleged but not yet recieved.”

Helpful Report

Posted 2 months ago

“Item ordered 4 December Item delivered 16 December Not impressive”

Helpful Report

Posted 3 months ago

Pool Shop Australia is rated 4.9 based on 166 reviews