Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,100 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,100 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doggy loves poppy's picnic, very good service .”

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Posted 1 day ago

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Hello Trudi Thank you for this fantastic 5-star review. It's wonderful to hear that your doggy is loving Poppy's Picnic. We are so pleased that you value our service too. Much kindness Debs and Poppy

Posted 1 day ago

“Our dogs love Poppy’s Picnic food. It’s excellent quality.”

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Posted 1 day ago

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Hello Thank you for you amazing review and awarding us 5-stars. It's wonderful to know that your dogs are loving our food and you are pleased with the quality. Much Kindness Debs and Poppy

Posted 1 day ago

“We got a puppy 2mths ago. Thanks to the wonderful breeder, we've given him Poppys Picnic food. Both him and our 14yr old dog are thriving on it. I can't see us changing this amazing food.”

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Posted 1 day ago

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Hi Ceri Thank you for this amazing 5-star review. We are delighted to hear that the wonderful breeder recommended Poppy's Picnic to you. It's great to know that both your pup and your 14 year old dog are loving our food. Supporting your dog’s health and happiness is what we’re all about. If you ever have any questions or need assistance, don’t hesitate to reach out. Much Kindness Debs and Poppy

Posted 1 day ago

“The company are very efficient at answering any questions and sending out orders. I would prefer to have a choice of single protein power balls as my little dog has a very sensitive system.”

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Posted 2 days ago

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Hi Jane Thank you for your thoughtful 5-star review. We're so glad that you are pleased with our service and communication. We are always working on a number of new products, in response to customer demand, including new proteins. We will announce them to our customers as and when they become available. Much Kindness Debs and Poppy

Posted 1 day ago

“My Welsh Terrier loves the beef and lamb raw food especailly as he cannot have chicken, easts every morsel! I have had a couoe of occasi9ons to contact them and the response and customer service cannot ber faulted.”

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Posted 4 days ago

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Good Morning Jacqueline Thank you for such a lovely review. 5-stars WOW! We love the pic of your Welsh Terrier - he is so handsome... It's wonderful to know that he is enjoying his beef and lamb. We’re so pleased you value the quality of the food and service. It’s great to know the advice has been helpful for you. Much Kindness Debs and Poppy

Posted 4 days ago

“My two, Skye and Maisy, love the power balls. In fact, Maisy, a Miniature Schnauzer, wouldn't eat breakfast at all before starting on these.”

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Posted 4 days ago

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Dear Debra , Skye and Maisy Thank you for sharing you story and this wonderful pic of Skye & Maisy. We are delighted with the 5- stars you have awarded us. it means the world to us. We are so pleased that Maisy is now eating her breakfast and enjoying her food. Much Kindness Debs and Poppy

Posted 4 days ago

“My two dogs love this food. I’ve tried many raw brands with added veg and this is by far their favourite. Delivery really reliable too. I know they get everything they need when the have Poppy’s Picnic 🙂”

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Posted 1 week ago

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Hi Claire Thank you for sharing your experience. We're pleased to hear that your two dogs are loving our food. It's amazing to know that switching brands has made such a positive difference. Supporting your dog's health and happiness is what we're all about. Much Kindness Debs and Poppy

Posted 1 week ago

“I use the cat food, very happy with it for my 4 british shorthair cats handy portion size meat balls,clean plates everytime”

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Posted 1 week ago

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Hi Melanie Thank you so much for sharing your wonderful feedback. It's fantastic to know that your cats have taken to their new diet so enthusiastically . We all love clean bowls too! Thank you too for the amazing 5-stars. Much Kindness Debs and Poppy

Posted 1 week ago

“Decided to try my 9 month old Basset puppy on Poppys Picnic. He's such a fussy eater he drives me nuts. Asked for advice from other basset owners and a couple of them suggested Poppys. I had been considering a raw diet and thought I'd give it a go. Well, what can I say, Willoughby absolutely loves it. I've just received my 3rd order and he dives into his bowl with gusto. I love that it's pretty much next day delivery and the paw points help get discounts to try other Poppys products. So far, so good and I hope I've now finally found the long term dietary needs for my puppy. Thanks Poppys 😊”

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Posted 1 week ago

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Hello Dawn & Willoughby Thank you so much for your wonderful feedback. We're thrilled to hear that you are happy with the service , quality of our food and that Willoughby is loving every bite. We're committed to ensuring both you and your dog have the best possible experience with Poppy's Picnic. It's great to see that you have been able to benefit from our discount codes too. Much Kindness Debs and Poppy

Posted 1 week ago

“I am very happy with Poppy's Picnic at this halfway stage in our first order. He loves the food and clears his bowl every time. He is quite an energetic dog and his levels seem to be on the increase! The food is so easy to unpack and feed - no messy trays.”

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Posted 1 week ago

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Good Afternoon Thank you so much for your detailed feedback. We're delighted to hear that your dog loves our food , that's the most important thing to us. It's great to know that you have found that his energy levels have increased also. Thank you for your 5-star review, and we're thrilled to have you as a customer. Much Kindness Debs and Poppy

Posted 1 week ago

“My exceptionally fussy two maltipoos love and I mean love Poppys but more importantly one is the runt of the litter with ongoing tummy issues. Now he is thriving and bouncy and very happy and energetic with a fab coat !!”

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Posted 3 weeks ago

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Good Morning Laoise Thank you so much for your wonderful feedback. It's amazing to hear that Poppy's Picnic has been such a hit with your two fussy Maltipoo's. We are thrilled it has helped resolve his stomach issues and bought you peace of mind with their food. Wishing you and your adorable Maltipoo's continued health and happiness with every meal. Much Kindness Debs and Poppy

Posted 3 weeks ago

“So I'm going to be generous and give five stars as I think the quality of the food deserves it. We migrated our raw dog food to Poppy's Picnic on account of its high rating on All About Dog Food. Before moving we were using Bella & Duke, and while I'm sure the quality is high, it always had an unappetising smell like gone off spinach leaves. Our pup didn't seem to love it. She seems more keen on her new food, but I will say that I was lured by the fact that the marketing promised compostable trays when we've been sent plastic and I'm disappointed by that as it was a key reason for moving food (and swallowing the increased expense). I've contacted support and got an immediate reply that they are looking for a new supplier of compostable boxes. Really hope it gets sorted soon or I'll look around for a plastic free brand.”

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Posted 3 weeks ago

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Hi Hannah Thank you for your feedback and 5-stars. We're thrilled that your dog loves our food and you are pleased with the quality. Due to a shortage of of packaging that's suitable to use with our film and sleeves we have temporarily switched to recycled, recyclable plastic trays for all our mince products. We will be switching back to compostable trays soon as we can. Much Kindness Debs and Poppy

Posted 3 weeks ago

“Eaten in 5 seconds flat and not a crumb left. Having only just started Nico on his raw journey, I can say it’s going well 🤣”

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Posted 3 weeks ago

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Hello Marie Thank you so much for the amazing feedback. It's wonderful to hear that Nico is loving Poppy's Picnic. Your recommendation and the 5-star review mean the wold to us, thank you for trusting us with your dogs nutrition. Much Kindness Debs and Poppy

Posted 3 weeks ago

“Huey, our 50/50 Shih Tzu x Lhasa Apso is sooooooooooooo fussy with his food. After discovering Poppy's his food "attitude" has changed. The choice is great. He doesn't have the same dinner every day. I do put biscuits with it, and an occasional bit of cheese and carrot. Woofs it down and is a happy boisterous boy. Thank you.”

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Posted 1 month ago

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Hi Thank you for such a detailed and positive review. It's wonderful to hear that Huey appreciates our quality and choice of food. The variety of flavours are great too. We're thrilled to see that Huey , your happy and boisterous boy is once again enjoying his food. Much Kindness Debs and Poppy

Posted 4 weeks ago

“Great food for picky eater. We have been using meatballs for our fussy pup. They are gently cooked amd then served as a topper. Clean plate every day. Thank you”

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Posted 1 month ago

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Hi Marta Thank you for your lovely feedback. We are delighted to see that your fussy pup is loving our food. The Power Balls are perfect for serving as a topper. Ensuring that all your pups nutritional needs are met. Thank you for choosing Poppy's Picnic. Much Kindness Debs and Poppy

Posted 1 month ago

“A hit from day one. Pup loved the food. No transition and no digestive issues. Will be ordering again Jola and Spooky the cockerpoo”

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Posted 1 month ago

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Hi Jola & Spooky Thank you so much for this amazing review. It's wonderful to hear that moving to Poppy's Picnic has been such a positive experience for your pup. We love that the transition went well and you had no issues. If we can help with any future orders please let us know Much Kindness Debs and Poppy

Posted 1 month ago

“Took advantage of a discount to order poppy's for the first time. My puppy is really enjoying the choices I ordered and it has good reviews for healthy food so I'm very happy. I will definitely be ordering form poppy's again.”

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Posted 1 month ago

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Hi Jules Thank you so much for sharing your wonderful experience. It's lovely to hear that your puppy is enjoying the choices on offer. We are so proud of being part of his healthy eating journey. If we can assist with any future orders please let us know. Much Kindness Debs and Poppy

Posted 1 month ago

“My dog which is a shih tzu is a very fussy eater and was always getting an upset stomach from the old food we were feeding him. Since starting on Poppy's Picnic he can't wait to eat it even having his head in the bowl as it is put down. Also his stomach is much better now and he doesn't get a runny tummy any more.”

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Posted 1 month ago

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Hi Raymond Thank you for sharing your experience. We're so pleased to see that your shih tzu is thriving on our food. It's wonderful to see that his runny tummy has cleared up too. Wishing you and your dog continued health and happiness. Much Kindness Debs and Poppy

Posted 1 month ago

“Happy that my dog has finally found a food that she will eat! She loves the cookable raw! Just disappointed that the food was delayed by a day and seemed to be majority defrosted. However, will continue to use :)”

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Posted 1 month ago

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Hi Kerry We're glad to hear that your dog has found a food she enjoys eating. The cookable raw is a genius creation and great for a fresh , natural and complete cookable raw dog food. We understand your disappointment with regards regards your late delivery. Thankfully , DPD are the best couriers and this doesn't happen very often. I'm pleased our specially insulated boxes kept the food at the correct temperature. Thank you for the 4-stars and for choosing to shop with us again. Much Kindness Debs and Poppy

Posted 1 month ago

“My dog loved it 🐾 Have used other brands that are quite dry but Poppy’s is moist and fresh. Will be ordering again.”

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Posted 1 month ago

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Hi Thank you for your wonderful 5 - star review. It's heartwarming to her that your dog loves our food. Much Kindness Debs and Poppy

Posted 1 month ago

Poppy's Picnic is rated 4.9 based on 2,100 reviews