Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 11th November 2024

Anonymous

Anonymous // 01/01/2019

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“My cockapoo Ada suffers with pancreatitis, I have been feeding Ada Poppy's Picnic for the last 2/3 years. We have not had an episode of pancreatitis. Ada loves the food, also the food loves her”

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Posted 1 year ago

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Hi Carol & Ada Thank you so much for sharing your story. We're delighted to see that Ada has had another episode of pancreatitis since eating Poppy's Picnic. It's wonderful to see that Ada loves her Poppy's Picnic and enjoying the benefit of all the fresh and nutritional ingredients... Many thanks for the wonderful 5* too! Wishing Ada good health and happiness Much Kindness Debs and Poppy

Posted 1 year ago

“Well, the food gets inhaled but look at that shiny coat and it’s all worth it. He knows when it’s dinner time and waits patiently for his Beef mince. Same everyday, but why swap when it clearly agrees so well.”

Poppy's Picnic 5 star review on 13th April 2023

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Posted 1 year ago

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Hi Julia Thank you so much for sharing this wonderful pic of your boy. That is a wonderful and shiny coat he has. This review makes us happy to know that our food is being enjoyed. Many thanks for the 5* review too! Much kindness Debs and Poppy

Posted 1 year ago

“Delicious.... A true winner!”

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Posted 1 year ago

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Hi Amy Thank you so much for awarding us 5* - We are really pleased! It's great to see that you are happy with our food and think it's a winner too. Much Kindness Debs and Poppy

Posted 1 year ago

“Ended up getting double order wouldn't mind if I had the freezer space”

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Posted 1 year ago

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Hi John I can see that you have double ordered. If you would like any help or assistance with your subscription please let us know Hope you have a lovely day Much Kindness Debs and Poppy

Posted 1 year ago

“I’m afraid neither my 2 dogs or my 3 cats would eat it and they already all eat raw food. It’s a real shame as the food was really nicely portioned”

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Posted 1 year ago

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Hi Brigitte Thank you for your review. We're sorry to see that your dogs and cat's haven't enjoyed our food. I can see that you purchased 1 pack of dog food - It can take more than a week or one meal to transition , even if you are transitioning from another raw brand. The composition, ingredients and the different cuts of meat can all play a part. Our Rawplicity Guide is full of tips on how to transition , the website also has a section on transitioning and our Customer Care Team are always on hand to help too. You can request a call back or message in . We also called you on 16/01 at 10.19am to offer any help or support. Please let us know if we can help with the transition or you would like to speak to the team. Much Kindness Debs and Poppy

Posted 1 year ago

“My little Alfie just loves his Poppys Picnic meals and looks forward to them very much. The customer service is excellent and the meals always arrive next day no probs Thank you everyone”

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Posted 1 year ago

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Hi Dorothy & Alfie Thank you so much for this lovely 5* review. We're delighted to see that Alfie is loving our food and you are happy with our customer service too! Much Kindness Debs and Poppy

Posted 1 year ago

“Changed to poppy’s picnic from dry food. Never thought my mini schnauzer at 9 years old would accept the change. I was wrong. She turns circles every mealtime. Has a lot more energy and is back to being playful again”

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Posted 1 year ago

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Hello Hazel Thank you for sharing your thoughts and awarding us 5*. We're thrilled to hear that your mini schnauzer is loving our food and you are seeing the benefits of their fresh raw diet. Much Kindness Debs and Poppy

Posted 1 year ago

“My girls Nutmeg & Summer are loving Poppy’s Picnic & can’t wait to dive into there bowls at meal times, Summer even sings for her supper 🤣 she’s so excited..”

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Posted 1 year ago

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Hi Liz , Nutmeg & Summer Thank you so much for sharing your thoughts and this fantastic 5* review - we're thrilled to hear that Nutmeg and Summer are loving their Poppy's Picnic. It makes us smile to think of Summer singing for her supper! Much Kindness Debs and Poppy

Posted 1 year ago

“My little dog loves this food and I feel great to be giving him something I know is healthy. He is so fit and well. Thankyou”

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Posted 1 year ago

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Hi Jude We're delighted to see that your little dog is loving his Poppy's Picnic - and you are seeing the benefits in his wellness and fitness. Thank you for this 5* review too! Much Kindness Debs and Poppy

Posted 1 year ago

“Great delivery service and my dog LOVES this food. Also, the raw food thing means her tummy is significantly better so the "outcomes" that I have to pick up are tiny, solid and mostly odourless. WIn, Win, I reckon!!”

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Posted 1 year ago

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Hello Alison This is a wonderful 5* review... Thank you! It's great to see that your dog is loving our food. Pickup-able poo we love this! Much Kindness Debs and Poppy

Posted 1 year ago

“I revisited Poppy's Picnic to get a Christmas treat for my 2 girls. They are on a diet so deserved a nice blowout for a few days. A selection of Mighty Meatballs arrived for them, stored in the freezer. As before, each of the flavours was greeted with great enthusiasm and disappeared in almost no time, with Molly taking time to clean both her, and her sister's bowl several times. Great meals, without any doubt, which my girls loved every mouthful. Yes, I'll order more as treats for them this year - but for now they are back on their diet. A few more months and they should be at their ideal weight! (Unlike me, of course)”

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Posted 1 year ago

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Hello David Thanks for this wonderful review... this makes all we do even more worthwhile. We're delighted to see that your girls got a Christmas treat. Power Balls - what a wonderful treat too! I hope that their diets are going well. If we can help with anything , please let us know Much Kindness Debs and Poppy

Posted 1 year ago

“My miniature schnauzer loves this food. Great quality and great service always from Poppy's Picnic.”

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Posted 1 year ago

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Hello Paul & your miniature schnauzer Thank you for taking the time to write this lovely 5* review. We are delighted to see that your are pleased with our service and food. Much Kindness Debs and Poppy

Posted 1 year ago

“This is the only food that Rosie will eat! We have tried numerous high quality foods and after a very short time, she has refused to eat them. We flash fry to meals as she doesn't like raw and this works really well.”

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Posted 1 year ago

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Hello Joy & Rose Thank you for this lovely review... we are so pleased! It's lovely to see that Rosie is enjoying our cookable range and enjoys her meals flash cooked. Much Kindness Debs and Poppy

Posted 1 year ago

“My dog loves her raw food, in fact she would eat the tray if I let her. Communication is good, staff are very knowledgeable & helpful, always give good advice. Highly recommend!”

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Posted 1 year ago

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Hello Tracey Reading reviews like yours make what we do even more worthwhile... Thank you for taking the time to share your thoughts and experience with us. We are delighted to see that your dog is loving our food and that you are happy with our service and communication. Thank you again for the 5* review and much love to you and your lovely dog. Much Kindness Debs and Poppy

Posted 1 year ago

“My dog always seem to enjoy her poppy's picnic. I cook the cook. Very easy”

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Posted 1 year ago

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Hello Tesni This is wonderful to read... thank you! We are delighted to see that your dog is enjoying our food. Much Kindness Debs and Poppy

Posted 1 year ago

“Excellent level of service. Good availability of each product I wanted - and delivery was fast and on the date advised. I have a diabetic dog so I cannot change his food pattern. The quality of the mince is excellent (not that I have tried it myself!) but the dogs love it! thank you”

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Posted 1 year ago

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Hello Angie Thank you for sharing your thoughts and writing this amazing review! It makes us feel so proud when our customers enjoy our food and the services that we provide. Thank you... Much Kindness Debs and Poppy

Posted 1 year ago

“Really pleased with this food. Defrosts really easy compared to other raw foods I’ve used. Easy to serve and comes very well packaged.”

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Posted 1 year ago

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Hi Nichola We're delighted to see that you are happy with our food and find it easy to serve. This is a wonderful 5* review ... Thank you Much Kindness Debs and Poppy

Posted 1 year ago

“I would never use any other dog food than Poppy’s Picnic. I tried so many others before finding them. Real food, good enough for human consumption. So easy on his stomach. They also provide advice online or by telephone. Old fashioned excellent service.”

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Posted 1 year ago

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Hi Kay Thank you for this wonderful 5* review We are delighted to see that you are happy with our service and your dog is enjoying our food. Much Kindness Debs and Poppy

Posted 1 year ago

“My 2 year old Cavapoo and 14 year old Staffy love it. Both super healthy. I think that says it all.”

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Posted 1 year ago

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Hi Sarah Thank you for this lovely 5* review We are delighted to see that your dogs are loving our food and you are seeing the benefits of our fresh and nutritional food. Much Kindness Debs and Poppy

Posted 1 year ago

“Shite”

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Posted 1 year ago

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Hi James I am a little confused by this review - it is factually incorrect. You say your order was £60.00 - The one and only order we appear to have received from you was actually for £36.30. We are so disappointed to see that your dog hasn't enjoyed our food. It's a pity you didn't contact the customer care team or respond to our welcome call that was made a week after you received your order. We may have been able to offer feeding tips and guidance. All this information can also be found on our website too! If you have any of your food left and would like to try again , we would be delighted to help with the transition. Good luck with your raw feeding journey. Much Kindness Debs and Poppy

Posted 1 year ago

Poppy's Picnic is rated 4.9 based on 2,080 reviews