Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,090 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,090 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 22nd December 2024

Anonymous

Anonymous // 01/01/2019

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“Very expensive for a trial and my cats won't go anywhere near it”

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Posted 1 year ago

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Hello Daniel Thank you for your feedback. Switching cats to raw can take some time and patience and with some cats it can take several weeks. If you have not already done so, we would urge you to read the RAWPLICITY Guide we sent you - it's an downloadable book via a link in your emails, which may be in spam. Please get in touch if you have not received it. In there are many methods and tricks to try. It is worth the effort for the amazing results. Much Kindness Debs and Poppy

Posted 1 year ago

“my dog has a very sencative stomach and Poppys Picninc is the only brand her stomach can tolerate”

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Posted 1 year ago

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Hi Diane Thank you for this 5* review We are so pleased to see that your dog is enjoying her Poppy's Picnic and that her sensitive tummy is doing well. Much Kindness Debs and Poppy

Posted 1 year ago

“Since using poppy's picnic my dog has never been so healthy. His coat has a beautiful shine, he is more active and best of all his it has improved his digestion 10 fold. Axle used to suffer with very smelly toots but since using the raw foods this has cleared up. Couldn't recommend this food enough!”

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Posted 1 year ago

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Hi Naomi This review makes us so proud... Thank you for sharing your thoughts and the wonderful 5* We are delighted to see that your dog is enjoying our food and is so fit and healthy. Thank you for all the recommendations too! Much Kindness Debs and Poppy

Posted 1 year ago

“Great product for my cat, and the service / experience for me so far has also been great”

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Posted 1 year ago

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Hello Thank you for sharing your thoughts and this wonderful 5*. We 're delighted to se that your cat is enjoying our food. Much Kindness Debs nad Poppy

Posted 1 year ago

“My kitten is raw fed on another brand but i thought I would also try another brand so she has a choice so I ordered the starter pack with 3 flavours but unfortunately she did not like any of them so I will stick with what she likes .”

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Posted 1 year ago

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Hi Caroline Thank you for your review. We're sorry to see that your kitten didn't enjoy our Purry Power. It can take a couple of weeks for a kitten to transition from one brand to another. If you would like to chat to one of the Customer care team please let us know. We have lots of tips and tricks for you to try. Much Kindness Debs and Poppy

Posted 1 year ago

“Olive our pet Shnoodle has absolutely loved her food since day one, two years ago when we first started our subscription. She loves every meal, and devours it in seconds! Our only problem is when she has her friends to play, they also love it, so sharing becomes a problem. On a more serious note, when we last visited the vet they complimented us on how clean Olive's teeth were, which we attribute in the main to using Olivee's raw food diet.”

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Posted 1 year ago

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Hi Simon & Olive Thank you so much for sharing your thoughts and this wonderful 5* review. We're delighted to see that Olive is loving her Poppy's Picnic ... we love clean bowls! It's lovely to see that you are seeing the benefits of a raw diet too. Much Kindness Debs and Poppy

Posted 1 year ago

“Betty & George my Cotonoodles adore Poppy’s! Betty is fussy and we had 3 years of her refusing to eat, we tried her on all the expensive well known kibbles, wet and raw foods only for her to either eat it for a couple of days or to turn away at first sniff. Both dogs now cry for their food and spin like spinning tops when they know it’s coming. They clean their plates in a couple of minutes then George is off licking Bettys empty bowl🤣 Customer services Debbie us very helpful and happy to chat and give advice. Thank you Poppys for ending our feeding nightmare with Betty!”

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Posted 1 year ago

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Hi Sue , Betty & George Thank you so much for sharing your thoughts and this wonderful 5* review. We are over joyed to see that Betty & George are now finally enjoying their meals... This is wonderful to see and we just love clean plates! Thank you too for commenting on our customer service. Much Kindness Debs and Poppy

Posted 1 year ago

“Brilliant. My cat Berhtie loves Poppys Picnic food - I thought it would be a long hard slog to get him to eat it, but little by little after just 5 days he is scoffing it and he has never had raw food before. I am so happy because I love the quality of this food it is just what a cat should be eating and it has no rubbish in it that I find in almost every cat food in a tin or pouch. He has just cleaned his plate - yeahhhhh. Also the service, delivery, and packaging is all top notch. I am one happy cat dad and my boy will be all the healthier for eating real food. Thank you PP.”

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Posted 1 year ago

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Hi Barnaby & Bertie We're so pleased Bertie is loving our food, and you can see the benefits of all the lovely fresh ingredients. It's great that you are pleased with our service too. Thank you for writing this amazing review for us. Much Kindness Debs and Poppy

Posted 1 year ago

“My fussy eater has quickly taken to this food. She really enjoys the venison and duck .”

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Posted 1 year ago

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Hi Nicola Thank you for sharing your thoughts and this lovely review. So pleased that you're fussy eater is happy with our food.... Poppy loves Venison and Duck too! Much Kindness Debs and Poppy

Posted 1 year ago

“My dog loves this food happy waggy tail . Service excellent arrived next day in good packaging can only give it 10 stars !!!”

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Posted 1 year ago

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Hi Cherrill We are so happy to see that your dog is loving our food. It makes us smile to know that you have waggy tails at meal times. Thank you for the wonderful 5* review too! Much Kindness Debs and Poppy

Posted 1 year ago

“My dog ripped the package to shreds when it was posted through the door and ate everything… can definitely say the dogs thought they were tasty and I will be buying again to try them properly this time”

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Posted 1 year ago

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Hi Keri Thank you for your review... Sorry to see that your dog got to the treats before you did. We're pleased that they found them tasty. Much Kindness Debs and Poppy

Posted 1 year ago

“Angel's health has improved greatly since ordering this wholesome food. Thank you for caring. x”

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Posted 1 year ago

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Hello Ms Utting We're so pleased to see that Angel's has improved and that she is enjoying our food. Thank you for this lovely 5* review and sharing your thoughts. Much kindness Debs and Poppy

Posted 1 year ago

“Very good quality dog food and treats and excellent service. My dog stopped eating another dog meat brand so I tried Poppy’s picnic. He prefers this.”

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Posted 1 year ago

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Hi Sharon We love reading reviews like this.... thank you We're thrilled to know that your dog is enjoying our food and that he's thriving on it now, please let us know if we can help with anything in the future Much Kindness Debs and Poppy

Posted 1 year ago

“A complete game changer for my elderly Labrador! He LOVES it and I love that it’s made locally.”

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Posted 1 year ago

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Hi Maddie Thank you for sharing your thoughts and kind words. We're so happy to see that your elderlyLabrador is enjoying our food. Please let me know if I can help with anything in the future. Much kindness Debs and Poppy

Posted 1 year ago

“Great service. Delivered quickly and really good quality food. Will be using again”

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Posted 1 year ago

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Hi Helen Thank you so much for this wonderful review... We're delighted to see that you're happy with our food and service. We look forward to seeing you soon Much kindness Debs and Poppy

Posted 1 year ago

“Both dogs love eating poppys picnics, I buy the power balls and the power mince as my toy poodle gets a bit fussy and likes it cooked now and then, they did not like to new beef power balls and I found them to be a bit greasy when cooked, would have given 5 stars if the beef recipe had not changed. Overall a very good dog food and even better now I can buy it in Asda, a bonus”

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Posted 1 year ago

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Hello Teresa Thank you for sharing your thoughts and this lovely 4* review. With regards the beef - thank you for your feedback. This has been passed on to our Production Manager. Beef can be seasonal a seasonal protein. Much Kindness Debs and Poppy

Posted 1 year ago

“Good food, dogs to love it. Would prefer more variety !”

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Posted 1 year ago

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Hi David Thank you for the wonderful 5* review. We are delighted to see that your dogs are loving our food. Thank you for your feedback regarding more variety. This is something that we have in our planning schedule for 2024. Much Kindness Debs and Poppy

Posted 1 year ago

“Barney has always been a reluctant/ fussy eater so after a lot of research we tried Poppy's Picnic. Barney really enjoys it. My only wish is that I could buy it in a store rather than having to order it and pay for delivery.”

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Posted 1 year ago

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Hi Bryony Thank you for sharing your thoughts and this wonderful 5* review. You make a valid point regarding the shipping. Whilst it's not always possible for some customers due to freezer space, if you could order more that £65.00 worth in one go you will receive free shipping . This will mean that you don't order as frequently. If I can help with anything else please message in to paws@poppyspicnic.co.uk Much Kindness Debs and Poppy

Posted 1 year ago

“At first my dog devoured this but then stopped . After speaking to Debbie in customer services she told me to cook it and the smell would tempt him , and she was right we now get clean bowls every time and he loves it. So I’m happy too because he is getting healthy meals and he has more energy and his coat is so shiny and for an added plus his wind has stopped and his poo is smalker”

Poppy's Picnic 5 star review on 15th April 2023

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Posted 1 year ago

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Hi Carol What a beautiful boy - thank you for sharing this pic. I'm delighted to see that he is now enjoying his Poppy's Picnic again. It's great that you can cook or just dry flash fry the Mighty Mince or Power Ball range. His coat is looking beautiful and shiny too! Thank you for this wonderful and informative review and 5* Much Kindness Debs and Poppy

Posted 1 year ago

“Really convenient having meatballs as portions. Will be a five star review when the packaging is more eco friendly.”

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Posted 1 year ago

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Hi Thank you for the wonderful 4* and your feedback. We're pleased to see that you are enjoying the convenience of the Power Balls. They are so quick and simple to feed. Thank you for your thoughts on out packaging. We use recycled polystyrene packaging as we have tested many alternative packaging ( from wool to paper-filled liners and even biodegradable mushroom fungus)Currently, polystyrene is the only solution that works and during high summer we add extra cooling aids like dry ice or gel packs. Much Kindness Debs and poppy

Posted 1 year ago

Poppy's Picnic is rated 4.9 based on 2,090 reviews