Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,096 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 4 years ago

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Mike Thanks you for a lovely 5 stars and sharing your thoughts in this review. Much Kindness Debs and Poppy

Posted 4 years ago

“Oscar has now been eating Poppy’s picnic for a week and he loves it. Ideal as it fits in the fridge and I can mix and match what he has too so it’s not always the same thing. Love it!”

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Posted 4 years ago

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Hi Chris and Oscar Thank you for this brilliant review. Delighted to hear that Oscar is enjoying his Poppy's Picnic. Much Kindness Debs and Poppy

Posted 4 years ago

“As well as the lovely food tempting my fussy eater to eat, in fact gulp her food down! The customer service and support from the team is amazing - honestly you are the full package, lovely people and yummy food - I highly recommend everyone tries this for their fur babies”

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Posted 4 years ago

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Hi Angela Thank you so much for writing this review. We are chuffed that you think we are doing a good job. So pleased that your fur baby is enjoying our food too! Much Kindness Debs and Poppy

Posted 4 years ago

“Poppy's Picnic LOOKS like 'proper food', and that's because it IS real meat, not mushy rubbish. When you read the ingredients it's things you recognize, not a list of numbers & fillers. It's good to know that you are giving your dog the best, and they really enjoy it. And if I need to change my order, the staff are so friendly & helpful.”

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Posted 4 years ago

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Hi Shirley Thanks for your kind words and sharing your thoughts with others. So pleased that your dog is enjoying our food. Full of natural goodness! Much Kindness Debs and Poppy

Posted 4 years ago

“Picking up a new puppy is clearly an anxious experience at the best of times. But layer onto that the whole Covid Lockdown and getting them home, settling them in and choosing the right diet is an even greater pressure to do the right thing. Knowing we had to choose a raw diet involved a deep dive into a world we knew little of – and that’s when we found Poppy’s Picnic. Sometimes you just know you’ve found the perfect fit. From the reassurance Deborah gave us on the phone, to meeting her in person – all of our answers were met and more. If the high-energy excitement and squeals of delight at every mealtime weren’t enough, our little one is clearly as happy as we are with the decision to choose Poppy’s Picnic. Thank you!”

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Posted 4 years ago

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Hi Robin It was a pleasure meeting you and your family. We really appreciate you taking the time to share your experience with us . The review is awesome ....... thank you ! So pleased to hear that your pup is enjoying our food. Much kindness Debs and Poppy

Posted 4 years ago

“My 5 year old Shih Tzu absolutely loves this food. She has gone from being a fussy eater to eating her dinner in a matter of seconds. Our 1 year old tends to favour the chicken or beef she is not so keen on the lamb. It might out more expensive but the food appears good quality and the dogs love it. Highly recommend x”

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Posted 4 years ago

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Hello Sarah , your little Shih Tzu and 1 year old Awww! - this is wonderful news to hear Sarah. Thanks for the review. It's lovely for us to hear that our food is going down well. Much Kindness Debs and Poppy

Posted 4 years ago

“My puppy LOVES your food!”

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Posted 4 years ago

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Hi Vanessa We LOVE it when we have happy healthy dogs enjoying our food. Thanks for the review and sharing your thoughts. Woof to puppy! Much Kindness Debs and Poppy

Posted 4 years ago

“We were recommended Poppy’s Picnic for our Maltipoos pup, Teddy, and she absolutely loves it. We have tried the meatballs and she loves them. We’ve also tried some of the snacks which she loves too. It’s so reassuring to know we are giving our pup a great diet. The service was quick and easy and it’s so convenient having the food ready to go in the freezer. Thank you!”

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Posted 4 years ago

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Hi Rhiannon and Teddy We agree, the meatballs are so easy to portion out and you can defrost as many as you like with no waste. So pleased teddy is enjoying his food too! Thank you for the review... It's lovely. Much Kindness Debs and Poppy

Posted 4 years ago

“quick delivery easy use and good packaging”

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Posted 4 years ago

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Hi Janine We are delighted to hear that you are pleased with our service and products. Thanks for the review Much Kindness Debs and Poppy

Posted 4 years ago

“Fantastic food it looks like there is more veg in the food which is fantastic!!!”

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Posted 4 years ago

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Hello Jacqui Thank you for the review. Our veg is supplied to us by our local farm shop , just over the hill. We add 10% veg to our meals. It's lovely to know that you think it's fantastic. Much Kindness Debs and Poppy

Posted 4 years ago

“Stanley has never been so enthusiastic about his food. He waits in anticipation for every meal and is looking healthy and shiny and full of beans!”

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Posted 4 years ago

“Amazing quality food for my fur baby and five star customer service”

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Posted 4 years ago

“My dog loves it. Lady on the phone is lovely and easy to talk to. I always recommend poppies we are staying put.”

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Posted 4 years ago

“My 8 week old puppy Ziggy can’t get enough of this food, he absolutely loves it! The staff, customer service and delivery at Poppy’s Picnic was second to non. I can’t thank Deborah enough for her help.”

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Posted 4 years ago

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Hi Samantha and Ziggy I hope you are still enjoying our food Ziggy. Please ask your humans to send us another pic please! Thanks Samantha for this lovely review. Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent service and very Knowledgeable, Brilliant product and customer care”

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Posted 4 years ago

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Hi Daniel Thank you for this lovely review. So pleased that you have taken the time to share this with others. Much Kindness Debs and Poppy

Posted 4 years ago

“We swapped our 3 month old terrier from wet onto the enhanced raw food. No problems or issues at all, no need to introduce it gradually - he literally wolfed it down! An additional benefit is the change in poops. Big, wet stinky poops are a thing of the past, say hello to odourless, mini peperami sticks!”

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Posted 4 years ago

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Hi Gemma We are so chuffed to hear that our food is a hit with your pup. Yes to fabulous poo's! Because it takes little effort to pass this ensures natural anal gland emptying. Perfect for our dogs. Thank you for the review. Much Kindness Debs and Poppy

Posted 4 years ago

“DPD let the company down by not delivering on time as they sent the parcel to the wrong depo. I contacted Poppy’s Picnic by Email to report the issue and that DPD had messaged me to say the parcel would be delivered one day late. In no time, Poppy’s contracted me, told me that they would reissue the goods, as the original goods would be spoiled. They also explained what had gone wrong within DPD for the parcel to be delayed. The reissued parcel arrived the next day in perfect condition. Excellent service from Poppy’s Picnic. *****”

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Posted 4 years ago

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Hi Brian Thanks for this lovely review and thanks for bearing with us whilst we sorted out another delivery. We are pleased that you are happy with our service. This makes us smile. Thanks for being a lovely customer too! Much Kindness Debs and Poppy

Posted 4 years ago

“Wow. Tried every food going. My pug turns her nose up at them all. But poppys picnic meatballs have her dancing and she scoffs them and licks the bowl until it rattles !!”

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Posted 4 years ago

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Hello Catherine and Bo Perfect! This is just what we love to hear. So pleased that Bo is enjoying his food. Thanks for the review too. Much Kindness Debs and Poppy

Posted 4 years ago

“We love our pets and want to do and give the best... for food that's Poppy's Picnic. My fur baby is a Yorkipoo and has always been an extremely fussy eater... but then I discovered Poppy's Picnic. He loves it and the quality and variety is outstanding. Cant recommend it enough. It comes in individual trays and you can choose which flavours you want, smells fresh and the treats are great as well.Everyone always says how great he looks. The other plus side is they are lovley people to deal with, always there with advise and the delivery is easy and very quick. 5 Stars and more .”

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Posted 4 years ago

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Hi Marisa Thanks for taking the time to write this lovely review. It does mean a lot to us. We are delighted to hear that your beautiful Yorkipoo is enjoying our food. Much Kindness Debs and Poppy

Posted 4 years ago

“So I probably have one of the only Pugs in the world that is fussy about food! After trying him on various different kibble I felt like I was having to force feed my dog which wasn’t nice. Knowing little about raw food I always thought it was massively inconvenient but I remember seeing Poppy’s on Dragons Den years ago and thinking oh that looks so good. Fast forward to today and my little pug gets excited about his food and clears the bowl clean. Having started on the mince I can’t wait for my next order to try some of the other meats Poppy’s do. Would highly recommend as there is no greater feeling that seeing your dog being happy with his food and knowing about all the health benefits that raw provides!”

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Posted 4 years ago

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Hi Jan This is amazing! So happy that you have now found a food that your pug enjoys. It must a lovely sight seeing him eating his dinner! Our customer care team are always on hand to help you with anything. Thanks for the review. Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,096 reviews