Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 11th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not frozen is a on arrival a worry Bella and duke is solid”

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Posted 2 years ago

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Hello Caroline Thank you for this 4* review and for sharing your thoughts As mentioned on our website if your packs arrive slightly defrosted, if they still have ice crystals or are cold to touch, these are perfectly fine to be popped into the freezer. On the rare occasion that a pack might arrive fully defrosted ( this can sometimes occur in very hot weather) it should be placed in the refrigerator and consumed first. Our insulated courier boxes have been specially designed for 48 hour transport time, and each pack keeps the other cold - a bit like when we huddle together to keep warm! If we can help you with anything else Caroline please let us know Much Kindness Debs and Poppy

Posted 2 years ago

“Lola loves her food we cook it for her so we buy the raw food that can be cooked. After lola has been a fussy eater we are happy to find poppys picnic”

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Posted 2 years ago

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Hi Lesley Lola We're so pleased to see that Lola is enjoying her Poppy's Picnic food cooked. It's a great way of introducing raw and getting freshness into Lola's diet. Thank you for this lovely 8 review and for sharing your thoughts and experiences Much Kindness Debs and Poppy

Posted 2 years ago

“Delivery went well. My dog loves Poppys picnic.”

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Posted 2 years ago

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Hello Jill We're delighted to see that your dog loves our food and that your delivery arrived as expected. Thank you for this wonderful 5* review... It's very kind of you Much Kindness Debs and Poppy

Posted 2 years ago

“My dog is absolutely OBSESSED with Poppy’s Picnic raw food. It’s honestly the best thing I ever did, switching him to this food. Really reasonably priced. His coat is so much better and he is so happy. Cannot recommend enough. In fact I constantly tell people to make the switch! Thank you thank you thank you!!!”

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Posted 2 years ago

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Hi Diana WOW! Thank you for this great feedback and wonderful 5* review. We're absolutely over the moon to see that your dog is obsessed with Poppy's Picnic. It's wonderful to know that you are now seeing the benefits of our food. Thank you for the recommendations too! Much kindness Debs and Poppy

Posted 2 years ago

“I had been feeding my puppy a mix of wet /dry food; well I say feeding it would be nothing for her "breakfast" to still be down at 2pm. Since changing to Poppy's Picnic she has so far eaten her food as soon as it's put down for her. The only very small issue I have is that I could find any cooking instructions for the cookable products. Now we switched we will be staying on this for as long as Pebbles eats it.”

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Posted 2 years ago

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Hello Anne Thank you very much for sharing your thoughts and this wonderful 5* review. We're delighted to see that your puppy is loving the food. Please find below the cooking instructions... these can be found on our website. COOK IN THE OVEN. To cook from frozen, preheat the oven to 180C/350F/Gas 4 (fan assisted) and cook for 35 minutes. If you have already defrosted the mince, cook for 20 minutes. Allow to cool before serving. FRY IN A PAN. To stop the food sticking to the pan, use water instead of oil. On slow to medium heat, cook for 5 minutes until browned. Allow to cool before serving OOK IN A MICROWAVE. Pierce the tray and cook for 2 minutes, stir and cook for a further 2 minutes. Allow to cool before serving. All Poppy's Picnic raw dog food recipes are complete and balanced to FEDIAF guidelines. We use fresh, high-quality ingredients that are suitable for human consumption and can be stored in your fridge for 4 days. This is for both mighty Mince and Power balls If we can help with anything else please let us know Much Kindness Debs and Poppy

Posted 2 years ago

“High quality food, excellent results on coat and faecal output, Jackie enjoys it tremendously and the dragon skin is a cool top up.”

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Posted 2 years ago

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Hello Adriana & Jackie This is such a lovely review... Thank you! It's lovely of you to share your thoughts too - We're delighted to see that Jackie loves the food and you can see the benefits of feeding fresh and raw. Much Kindness Debs and Poppy

Posted 2 years ago

“5 Stars. Poppy's Picnic is amazing from the ease of food, to the benefits of our little dog Quintus. His poo is smaller, he doesn't smell, his coat is as nice as ever, and he licks the bowl clean each time! We get the mince, and the different flavours means there's enough variety so we know he does not get bored. It's really good to know the packaging is recyclable/compostable & the polystyrene recycling scheme is really good too!!”

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Posted 2 years ago

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Hello Hannah & Quintus Thank you for this amazing review... We're delighted to see that Quintus is loving our food and there is a clean bowl every mealtime. MuchKindness Debs and Poppy

Posted 2 years ago

“Love Love Love Poppys picnic food. Always arrives on time and in perfect condition. Bo can be quite fussy with his food but every meal the bowl is licked clean. It’s woof-tastic! Super fast friendly customer service team too what’s not to love 🐶💕”

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Posted 2 years ago

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Hello Victoria & Bo This review is making us all smile... thank you It's wonderful to see that Bo is quite simply loving his food. It's lovely to see that you're pleased with our service too. Much kindness Debs and Poppy

Posted 2 years ago

“really good food my dogs like it, as i have 3 dogs and board dogs i would like it in bigger blocks”

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Posted 2 years ago

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Hi Jane Thank you for taking the time to write this smashing review! We're so pleased to see that your dogs are loving our food. Thank you for the feedback regarding bigger tubs/packets. This is something that we may consider in the future. Much Kindness Debs and Poppy

Posted 2 years ago

“My dog loves this food and delivery is always on time.”

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Posted 2 years ago

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Hi Kirsty This is wonderful to hear.. thank you for the 5* too! So pleased to see that your dog is loving our food and your delivery arrives on time. Much Kindness Debs and Poppy

Posted 2 years ago

“My dog loves Poppy's picnic food !! Top -quality service too !!!”

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Posted 2 years ago

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Hello Anonymous Thank you very much for this 5* review. We're delighted to hear that your dog loves our food and you are pleased with the service too. Much Kindness Debs and Poppy

Posted 2 years ago

“Getting this for my dog who suffers environment allergies and food allergies. Seems good for him really helps his tummy as he also suffer gastric issues. Food is good a little bit fatty but I guess to be expect in a meat product. I try to drain the fat out. My dog loves it gobbles it up in seconds. I buy the pork mince cookable one. Only thing I will say is a downside is their are sometimes s far to many large bones in the food..some so big I'm sure it could cause some internal damage..sharp to. I go through the food and make sure I get it all out. But for anyone who just gives it without checking the bones are very big sometimes. And sometimes allot of them. Make sure to check through the food if you can. Be harder if raw and not cooked though. Overall though my dog loves the food And really good for his tummy issues”

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Posted 2 years ago

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Dear Anonymous Thank you for the 5* review and your feedback We're delighted to see that the food is helping with your dog's tummy and gastric issues. If you are looking for a lower-fat variety then we can recommend the MIGHTY MINCE Chicken (labelled low fat) or even the MIGHTY MINCE Beef. You are correct in saying that the lamb and wild boar naturally have a higher fat content than the other proteins, but rest assured all are complete and balanced to meet nutritional guidelines for dog food. The MIGHTY MINCE you order doesn't contain any bone - the bone has been replaced with powdered eggshells, a natural source of calcium, so it can be fed raw or cooked. It does however contain cartilage, which is safe for dogs to eat raw and is a great source of glucosamine. We use an 8mm plate during the grounding process, however, the bendier pieces of cartilage may have slipped through. If we can help you with anything else or if you have any more queries, please let us know Much Kindness Debs and Poppy

Posted 2 years ago

“My German shepherd has just started on this food and he loves it.”

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Posted 2 years ago

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Hello Sally So lovely of you to write this review.. we're delighted to see that your German Shepherd is loving our food Much Kindness Debs and Poppy

Posted 2 years ago

“Best thing I did was change to raw for my two dog - the boys live dinner time even more now 😊and it comes direct to your door - perfect 😊”

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Posted 2 years ago

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Hi Sammy Amazing - so pleased to see that your boy's love their dinner time Thank you for sharing your experience with everyone else and this wonderful 5* review. Much Kindness Debs and Poppy

Posted 2 years ago

“Super puppy meat. Great delivery came exactly at the time allotted. It would be even better if it was divided into smaller portions as my puppy is only small and I didn’t need to defrost a whole block!”

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Posted 2 years ago

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Hello Elisabeth Thank you for this wonderful 5* review We're delighted to see that your puppy is enjoying our puppy food. Thank you for the feedback regarding smaller packets. From 8 weeks old you can feed our Power Balls... these come in 30g each. Great for portion control. If you would like any help or assistance please let us know Much Kindness Debs and Poppy

Posted 2 years ago

“My two very fussy dogs love this and very good quality”

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Posted 2 years ago

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Hello Gillian It was lovely of you to write this review. Thank you So pleased to see that your dogs are loving our food Much Kindness Debs and Poppy

Posted 2 years ago

“Excellent products and service!”

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Posted 2 years ago

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Hello Owen Wow! This is a lovely review Thank you for the 5* and for sharing your thoughts too! Much Kindness Debs and Poppy

Posted 2 years ago

“quality is great. we have the mighty mince. our dogs love it. would definitely recommend”

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Posted 2 years ago

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Hi Trevor We are so chuffed to see that your dogs are loving our food. It's lovely of you to comment on the quality too! Thank you for taking the time to write this review and award use 5* Much Kindness Debs and Poppy

Posted 2 years ago

“I tried Poppy’s picnic after my new puppy came weaned onto raw food. The website was so easy to use, and the food was delivered quickly, exactly as described with good updates. Unlike a lot of raw food providers, the meals come in take away style plastic boxes and I found that far better for preparing and managing the food rather than them being in plastic bags. Ultimately I’m not convinced raw feeding is for us, that’s just personal choice but I cannot fault the quality and service of Poppy’s picnic and highly recommend them for anyone looking to raw feed.”

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Posted 2 years ago

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Hello Rebecca So pleased to see that you've found our website easily and user-friendly. We're delighted to know that the quality and service were as expected also. If we can help with any transition or queries that you may have, please let us know Thank you for the wonderful 5* review Much Kindness Debs and Poppy

Posted 2 years ago

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Hi Rebecca Thank you for this lovely 5* review We're so pleased to see that you are happy with our service, quality of food and packaging If you would like any help or assistance with transitioning to raw, please let us know and we'd be happy to assist. Much Kindness Debs and Poppy

Posted 2 years ago

“As always…. great communication, quality product, prompt delivery, thank you!”

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Posted 2 years ago

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Hello Emma Thank you for this wonderful 5* review. We're so happy to see that you are delighted with our communication, service and prompt delivery Much Kindness Debs and Poppy

Posted 2 years ago

Poppy's Picnic is rated 4.9 based on 2,080 reviews