Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 11th November 2024

Anonymous

Anonymous // 01/01/2019

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“My puppies love it, cooked, not raw and mixed in with a bit of kibble.”

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Posted 2 years ago

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Hi Sian We love this review - thank you so much So pleased to see that your puppies are all loving their Poppy's Picnic Cooked with a little kibble is a great way to feed too! Much Kindness Debs and Poppy

Posted 2 years ago

“I did a large order with all the fabulous biscuits the Dragon Scales for instance, a great tasty bit to keep her happy for awhile if I go out. Great pity the small marrow bones are not available any more as these certainly keep her busy especially when taking it out of deep freeze when I leave. Yes I am thankful that this perfect raw food exists and so quickly delivered and with free send back label easy to send back. No more sign of previous troubles biting her paws and ear infection. Milou is fast and healthy even caught a squirrel and brought me the tail. No idea what she did with the rest. She is 4 and 3 month old. pretty good for her age. No scratch or bite on her to be seen. Have you seen these squirrel nails? Thank you for this gift so well thought out. Romée Hindle.”

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Posted 2 years ago

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Hello Romee and Milou We're delighted that you have taken the time to share all your thoughts and awarded us 5* Unfortunately, we are currently out of stock of our Marrow Bones. Sorry to disappoint Milou... Poppy hopes that we're forgiven. It's great to see that the freshness and quality of our meals have helped with her skin and ear infections. Sending lots of love to Milou Much Kindness Debs and Poppy

Posted 2 years ago

“Cody and Luna loving their mighty mince!”

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Posted 2 years ago

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Hi Paul, Cody & Luna Thank you so much for sharing your thoughts. We're so pleased to see that Cody and Luna are loving their Mighty Mince. It's lovely on chilly days as you have the option to cook. Many thanks for the 5* review too! Much Kindness Debs and Poppy

Posted 2 years ago

“Excellent service. Excellent food (well our pampered pooch thinks so!) Any problems or queries quickly resolved by friendly personnel. Delivery always timely too!”

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Posted 2 years ago

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Dear Judy Thank you for sharing your thoughts and this wonderful 5* review. We're delighted to see that you are happy with our service and that your pooch loves our food too! Much Kindness Debs and Poppy

Posted 2 years ago

“Little value for money, there are better brands that give you more for your money and better quality - especially reusable packaging, not very sustainable.”

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Posted 2 years ago

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Dear Megan Sorry to see that you didn't respond to our follow-up call. We called you on 14 December and left a voice message. We also sent out an email follow-up asking if we could help with anything. You haven't mentioned in this review what exactly it is that doesn't represent value for money. We will be switching back to compostable trays as soon as we are able. There is currently a shortage of these trays. If you would like to discuss or elaborate on your concerns, we are always happy to help. Much Kindness Debs and Poppy

Posted 2 years ago

“Have had a very good experience with Poppys picnic. I have my dogs on this for the last few months. Got over confident with my on line skills. Tried altering my order but I got muddled but made a phone call and spoke to the phone operators, and everything was sorted with minimum fuss and no drama. Dogs love the food, and the orders arrive on time. Very happy”

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Posted 2 years ago

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Hi Nicki This is a lovely review, thank you so much for taking the time to share your experience with us. We're happy to be able to help with the administration of your subscription at any time. It's lovely to see that your dogs are loving the food too! Much Kindness Debs and Poppy

Posted 2 years ago

“This is a fantastic service and an equally fantastic food that my very fussy puppy loves. It agrees with her very well and delivers as promised.”

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Posted 2 years ago

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Hi Elaine So pleased to see that you are happy with our food and service. Thank you for this lovely 5* review. Much Kindness Debs and Poppy

Posted 2 years ago

“The order arrived promptly and an excellent product, I’m delighted to support a local business”

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Posted 2 years ago

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Hi Jeannie Thank you for this amazing feedback and 5* review. We're over the moon to see that you are happy with our food and service Much Kindness Debs and Poppy

Posted 2 years ago

“My Cockapoo is a real diva, I have lost track of the amount of food I have bought only for her to wait until I’d bought more and then reject it, I know it’s probably my fault!! But all has changed with Poppys Picnic. Even after 4 months I’m still seeing empty bowls/ fantastic!! Yes she has her favourites but it has been easy to change her preferences on the website and delivery to home means there’s always food she’ll eat. Im absolutely delighted.”

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Posted 2 years ago

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Dear Jill Oh, we're so thrilled to see that your fussy Cockapoo is enjoying her Poppy's Picnic. It's always reassuring when our fur babies are enjoying their food. here's to lots more empty bowls too! Thank you for this wonderful 5* review and for taking the time to share your thoughts. Much Kindness Debs and Poppy

Posted 2 years ago

“Consistently premium quality products and customer service. Poppy & her team deliver much more than the food hampers - value for money, efficiency, support, assistance and peace of mind that my two Mini's are getting their complete dietary needs met with every meal.”

Poppy's Picnic 5 star review on 12th December 2021

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Posted 2 years ago

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Hi Adele This is a beautiful pic.... thank you for sharing We appreciate your feedback and thoughts on the quality of our food. It means a lot to us that you are happy. Over the moon also to know that you're happy with the products and customer service Much Kindness Debs and Poppy

Posted 2 years ago

“I feel really good about this food. It looks so wholesome and natural, I feel I'm giving my puppy the best diet I can. She didn't like all of the meats but I got the 8 pack so I could work out what she likes and what she doesn't. I'm definitely going to continue with Poppy's Picnic 😍”

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Posted 2 years ago

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Hi Alison Thank you so much for sharing your thoughts and writing this lovely 5* review We are pleased you and your dog are enjoying the many benefits of our food. If we can assist with any future orders please let us know Much Kindness Debs and Poppy

Posted 2 years ago

“Unfortunately my cat won’t eat the raw chicken, Shes not tried the chicken and beef yet. Really wanted her to eat it as the meat balls are great for portion size but she’s not interested. It’s a shame because of all the waste and money as I had to buy 8 packs”

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Posted 2 years ago

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Hello Zoe Thank you for your review Sorry to see that your cat isn't enjoying our chicken. Transitioning to raw or from another brand can take time. Our customer care team is always available to help and assist you. The Rawplicity Guide and website have lots of feeding tips too. If we can assist you in any way please get in touch Much Kindness Debs and Poppy

Posted 2 years ago

“I called regarding my subscription as I wanted to change my order. Debs was very helpful and went out of her way to accommodate my request.”

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Posted 2 years ago

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Hi Pam What kind words.!. Thank you so much for sharing your thoughts Please let us know if we can help you with anything else Much Kindness Debs and Poppy

Posted 2 years ago

“As always great food for my dog and a great service. Thank You”

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Posted 2 years ago

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Hi Rob Thank you for writing your kind review. We are so pleased to see that your dog is loving our food - and you feel our services are great too! Much Kindness Debs and Poppy

Posted 2 years ago

“Decided to put my puppy on raw. Staff very helpful, next day delivery. Started with 8 packs to try, puppy loved it, in fact can't get enough, will be ordering again.”

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Posted 2 years ago

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Hello Tracey It’s wonderful to hear how much your fur baby is enjoying our food! We really appreciate your kind words and 5* review. We are here to help whenever you need us. Much Kindness Debs and Poppy

Posted 2 years ago

“The best doggy food on the planet and the only one our beloved Fozzie Bear eagerly sits waiting for and then devours in minutes!! Even the cat can’t resist … when he lets her!! I wouldn’t use anything else and smells delicious when i am preparing it! :)”

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Posted 2 years ago

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Hello Mark & Fozzie Bear This is a smashing 5* review... Thank you so much We are so delighted to see that Fozzie Bear is loving our food, and it smells good too! We are here to help whenever you need us. Much Kindness Debs and Poppy

Posted 2 years ago

“Best thing iv tried in a long time”

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Posted 2 years ago

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Hi Bev Thank you for this wonderful review. We're so pleased to see that you're happy with our product. If we can help or assist with anything please let me know Much Kindness Debs and Poppy

Posted 2 years ago

“Great company such a friendly team of people running the company wouldn’t buy from anyone else great produce 🐾😍”

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Posted 2 years ago

“Teddy loves it!”

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Posted 2 years ago

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Hello Veronica Thank you so much for taking the time to write this review! We're delighted to see that Teddy is enjoying his Poppy's Picnic. Much Kindness Debs and Poppy

Posted 2 years ago

“Incredible good quality food and service”

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Posted 2 years ago

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Hi Midula Thank you so much for this wonderful 5* review. This makes us so happy We're delighted to see your dog is loving our food and that you're pleased with the service too! Much Kindness Debs and Poppy

Posted 2 years ago

Poppy's Picnic is rated 4.9 based on 2,080 reviews