Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 11th November 2024

Anonymous

Anonymous // 01/01/2019

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“Luna our 18 month old cockapoo famous for being a really fussy eater and had always gone off the normal commercial dog foods with the hidden additives and so called meat from derivatives, leading to countless trips to donate the left over unused food to the local dog rescue centre, costing us a fortune. Thankfully we found Poppys Picnic, which se absolutely loves and really enjoys the variety in her diet, she is happy, health and plesently contented with her new diet. Yes we have a couple of days where she turns her nose up at her food, but we don't dtress over it, sometimes play a little game of hide-and-seek with it, but I am sure she just loves the added attention. The team are great and are happy to adjust the ratio of varieties on her 4 weekly deliveries as and when asked, and more over the customer service is 5 star (actually I would give them 6 starts if that was possible. Best decicion we ever made choosing Poppys Picnic, Thank you.”

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Posted 4 years ago

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Hello Glenn and Luna This is amazing to hear and makes us feel proud. Thanks for sharing your story with us. It was a lovely idea to donate the wasted food to a charity . We are pleased that we are able to help Much Kindness Debs and Poppy

Posted 4 years ago

“We were blessed with 6 dachshund pups and I wanted to wean them on raw. We opted for Poppys picnic weaning paste and follow on paste and I am very impressed with the quality, speed of delivery and excellent customer service. The pups devour it and have even.managed to get mum back on raw her favourite is the enhanced lamb. I would happily recommend Poppys Picnic to anyone.”

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Posted 4 years ago

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Hi Helen AWWW! 6 Dachshund pups ... heaven! I'm so pleased that they are enjoying our food. It's great to think that mum is enjoying it too! The enhanced will help mum particularly with the extra botanicals that we put in. Thanks for this lovely review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Both Ronnie and Reggie love Poppy’s Picnic as soon as their bowls are put it’s woof and its gone!”

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Posted 4 years ago

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Hi Andrew, Ronnie and Reggie So pleased to hear that your dogs are enjoying Poppy's Picnic Your home sounds like Dylan's - once the bowls are down the food has gone in a flash! Thanks for the review Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent service.. lovely food”

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Posted 4 years ago

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Hello Cathy Big thank you this lovely review. So pleased that your dog is enjoying our food. Much Kindness Debs and Poppy

Posted 4 years ago

“My dog flo is loving the food .. may need to tweak the amount tho as she is still a little hungry .. either that or she loves it so much she just wants more”

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Posted 4 years ago

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Hi Claire and Flo Pleased to see that Flo is enjoying or food. Please give us a call or send in a message . We will call you back to check the amounts to feed. Thanks for the review Much kindness Debs and Poppy Debs and Poppy

Posted 4 years ago

“My dog loves the food and I feel that I am giving her the best possible diet. Had a couple of issues with ordering on the website so someone phoned me to sort it out. Great”

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Posted 4 years ago

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Hello Angie It's great to hear that your dog is enjoying our award winning food. You will see lots of wonderful benefits! Thank you for the review too! Much Kindness Debs and Poppy

Posted 4 years ago

“My dog can't get enough of her raw food. Finally, after trying so many different types of'kibble' I've found something that she loves & has settled her stomach. No more diarrhea or bad breath. Thank you Poppy's Picnic!”

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Posted 4 years ago

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Hi Tracey This is making us all smile. We are so happy to hear that our food has settled your dogs stomach and she loves it! Thank you for g and the lovely review Much Kindness Debs and Poppy

Posted 4 years ago

“I have weaned my girls puppy onto raw using the raw paste, and she loves it!”

Poppy's Picnic 5 star review on 25th September 2020

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Posted 4 years ago

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Hello Emma Thanks for sharing this beautiful pic. It's lovely to see how mum is watching over her little pup whilst eating the weaning paste. She will grow up to be healthy with a lovely shiny coat. Thanks for the review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Our very fussy pup wolfs her food down in no time now! Delivery is well communicated and always on time, price is very competitive, and the customer service is great if you need to change anything. Top marks!”

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Posted 4 years ago

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Hello Laura Amazing! we are delighted to hear that your pup is loving her Poppy's Picnic. Thank you for the 5* review. Much Kindness Debs and Poppy

Posted 4 years ago

“Great Communication from beginning to end with Debs both over the phone and in person. Knowledgable staff if I have any questions too as a first time raw fed dog owner. As for Pippi, she loves Poppy’s Picnic so thank you.”

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Posted 4 years ago

“Our guys love every mouthful best choice we ever made xxx Merlin, Guinevere and Rosie”

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Posted 4 years ago

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Hi James, Merlin,Guinevere and Rosie WOW! We are absolutely delighted that you are enjoying Poppy's Picnic. Thanks for sharing and writing a lovely review too!

Posted 4 years ago

“Our dog is generally very fussy, and it has taken us a little while to find a food he loves - he eats his poppys picnic every time! The customer service is also excellent and they are very helpful when I ask to change the content of the order or the delivery date.”

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Posted 4 years ago

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Hello Laura So pleased to hear that your dog is finally enjoying his food. This makes us so happy. We try and be flexible to meet all our lovely customers needs. Thanks for the review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Excellent quality food, (although I haven’t tried it myself..), my dogs really enjoy it. I usually get the meat and lamb varieties, it’s good, solid meat that doesn’t go mushy when it’s defrosted. My only worry is that when it arrives here (having been packed the night before) is that the top few in the box are starting to defrost and this does concern me. Every time I’ve had to ring, the people on the other end have been exceptionally helpful and friendly. Thank you! Jan KEHOE”

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Posted 4 years ago

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Hi Jan Amazing! We are so pleased to hear that you and your dogs love our food. As previously discussed on the phone - ( I love hearing how you are all getting on) Our boxes are designed to keep your food cold in transit and if it arrives cold (but not frozen) it can go straight in the freezer. Thanks Jan for this lovely 5* review. Much Kindness Debs and Poppy

Posted 4 years ago

“Given our dog the meatballs for 6 months now and his fur is so much silkier, gulps down his food so quickly we need to get an anti gulp bowl!”

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Posted 4 years ago

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Hi Abbie Thanks for this great review I know what you mean about the anti gulp bowl - There are lots around to choose from. Glad he is still loving our food - Amazing! Much Kindness Debs and Poppy

Posted 4 years ago

“Great food that my pup loves & amazing customer service. Super responsive & helpful.”

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Posted 4 years ago

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Hello Hannah We are so happy that your pup is pleased with our food . It's lovely to hear that he is doing so well. Thanks for the 5* - we are thrilled! Much Kindness Debs and Poppy

Posted 4 years ago

“Very pleased we chose Poppy’s Picnic for our 10 week old puppy! He loves all the flavours, and is thriving !!! Lovely rounded tummy and glossy coat!”

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Posted 4 years ago

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Hi Carolyn We are glad you chose us too! Sounds like your little pup is loving his Poppy's Picnic Thanks for sharing your review Much Kindness Debs and Poppy

Posted 4 years ago

“Tilly loves her meals and eats everything! Nicely presented and prepared . Excellent thanks”

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Posted 4 years ago

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Hello Diane and Tilly We are over the moon to hear that Tilly is enjoying her Poppy's Picnic food. Aww.... so happy for her. Thanks for the review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Nougie is very fussy and he is eating really well”

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Posted 4 years ago

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Hi Sonia and Nougie Thanks so much for letting us know that Nougie is eating well and enjoying our food. This makes us smile with happiness! Many thanks for the lovely review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Really impressed with Poppy’s Pucnic!!! Great easy to use web site and good choice of foods. The meatball are brilliant, no need to weigh out and no mesh. Millie has had a poorly tummy for about 6 months, I have weaned her on the meatball over the last 10 days and such a massive difference!! No upset tummies any more. Just ordered treats as I know she will love those too. Thank you for a great product”

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Posted 4 years ago

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Hi Alison and Millie Yes - the convenience of the meatballs is brilliant. Easy to feed and portion. I'm so pleased to hear that Millie is no longer suffering from a poorly tummy and our food has contributed to her health. Thanks for the super 5* review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Great service. Always on time and great food. We started our subscription to help our 3 year old pug trim down. He loves the food and it's done the trick. Would definitely recommend!”

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Posted 4 years ago

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Hello Shauni So pleased to hear that your pug has been able to trim down. Full of wholesome goodness Thank you for the lovely review and the recommendation. Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,080 reviews