Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,104 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“Really pleased with this food. Defrosts really easy compared to other raw foods I’ve used. Easy to serve and comes very well packaged.”

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Posted 2 years ago

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Hi Nichola We're delighted to see that you are happy with our food and find it easy to serve. This is a wonderful 5* review ... Thank you Much Kindness Debs and Poppy

Posted 2 years ago

“I would never use any other dog food than Poppy’s Picnic. I tried so many others before finding them. Real food, good enough for human consumption. So easy on his stomach. They also provide advice online or by telephone. Old fashioned excellent service.”

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Posted 2 years ago

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Hi Kay Thank you for this wonderful 5* review We are delighted to see that you are happy with our service and your dog is enjoying our food. Much Kindness Debs and Poppy

Posted 2 years ago

“My 2 year old Cavapoo and 14 year old Staffy love it. Both super healthy. I think that says it all.”

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Posted 2 years ago

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Hi Sarah Thank you for this lovely 5* review We are delighted to see that your dogs are loving our food and you are seeing the benefits of our fresh and nutritional food. Much Kindness Debs and Poppy

Posted 2 years ago

“Shite”

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Posted 2 years ago

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Hi James I am a little confused by this review - it is factually incorrect. You say your order was £60.00 - The one and only order we appear to have received from you was actually for £36.30. We are so disappointed to see that your dog hasn't enjoyed our food. It's a pity you didn't contact the customer care team or respond to our welcome call that was made a week after you received your order. We may have been able to offer feeding tips and guidance. All this information can also be found on our website too! If you have any of your food left and would like to try again , we would be delighted to help with the transition. Good luck with your raw feeding journey. Much Kindness Debs and Poppy

Posted 2 years ago

“My cat often had gastritis and threw up when on pouches and was very fussy. I started her on Poppy's Picnic and she absolutely loves it. No gastritis. She is 12 years old. She loves all the flavours.”

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Posted 2 years ago

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Hi Jose Thank you for this wonderful 5* review. We are delighted to see that your cat is enjoying our food. Sending her all our love! Much Kindness Debs and Poppy

Posted 2 years ago

“Easy to order and fast delivery”

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Posted 2 years ago

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Hi Katie We are delighted to see that you are happy with our service and food. Thank you for writing this lovely 5* review. Much Kindness Debs and Poppy

Posted 2 years ago

“Terrible, terrible service! My last order has gone AWOL with no info or updates from Poppy's Picnic when it is due to arrive. And the order before that was delivered to my old address and when I contacted them about it they said they would get back to me, I am still waiting. I am about to contact the credit card company in order to recover the money.”

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Posted 2 years ago

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Hello Fran I am sorry to see that your review is factually inaccurate. Your previous order went to the 'wrong' address because of the payment method you used - you did not change the delivery address associated with that method, therefore there is no fault on our part. Your most recent order was lost in transit by DPD. Immediately we discovered this , we sent you an email offering to replace the lost parcel. You never responded to this email. Now you have contacted us we have been able to send out a replacement order , which we could not do before because you did not respond to our message. Much Kindness Debs and Poppy

Posted 2 years ago

“My dog Archie is so fussy but absolutely loves Poppys picnic! I recommend it to all to all my fellow dog mums”

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Posted 2 years ago

“Willow has always been a fussy eater (typical cockapoo). Since trying Poppy’s Picnic Mighty Mince we now have a clean bowl at every meal time. Fingers crossed it continues!”

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Posted 2 years ago

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Hello Claire & Willow Thank you for writing your wonderful review We are thrilled to see that Willow is enjoying our food. It's great to see that you now get a clean bowl. Much Kindness Debs and Poppy

Posted 2 years ago

“Food is really good, it’s the first time my dog has been interested in his food. He is looking for more when he’s finished. I did try him with raw but he wouldn’t eat it until it’s cooked. He does have home made as well as he seems to get bored if I feed him the same thing.”

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Posted 2 years ago

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Hello Gillian It's lovely to see that you are happy with out food. We are delighted to hear that your dog is , once again , enjoying his meals. What a great idea to mix in with with home made too! Thank you for the amazing 5*... Much Kindness Debs and Poppy

Posted 2 years ago

“Always superb quality , Barney loves a meatball mixed with his biscuits for a meat gravy.”

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Posted 2 years ago

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Hi Tracey & Barney Thank you for the lovely 5* review! We're delighted to hear that you're happy with our food and Barney too! The mixing with biscuits and gravy is a great way of ensuring Barney gets a little fresh food. Much Kindness Debs and Poppy

Posted 2 years ago

“Excellent food the dogs love it, usually lightly fry the the for them but they eat it right away. Very happy.”

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Posted 2 years ago

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Hello Janice We are so glad to see that your dogs are equally enjoying our meals. The cookable option is great for lightly frying and warming through if needed. Thank you for the amazing 5* too! Much Kindness Debs and Poppy

Posted 2 years ago

“My miniature dachshund is thriving on Poppy's Picnic power balls. Her weight, coat and (poo) is perfect. She just loves dragon skins. Delivery always on time and we'll packaged.”

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Posted 2 years ago

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Hi Helen We are so please that your Miniature Dachshund is loving our food and dragon skins. It is always a lovely sight when we see them enjoying their food. Thank you for the perfect 5* review too! Much Kindness Debs and Poppy

Posted 2 years ago

“Easy to order, good quality dog food at a reasonable price. Our two love it!”

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Posted 2 years ago

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Hi Kerry Thank you for the fab 5* and lovely review. We are delighted to see that your two are enjoying Poppy's Picnic. Much Kindness Debs and Poppy

Posted 2 years ago

“Fantastic company always happy to help with any advice or change in order and the food is brilliant my fussy eater is now not fussy and is excited for his food as soon as he sees the delivery box 😊”

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Posted 2 years ago

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Hi Rhiannon WOW! We are so pleased with your kind words... Thank you! Delighted to that your fussy eater loves Poppy's Picnic. Much Kindness Debs and Poppy

Posted 2 years ago

“My dog absolutely loves her Poppy’s Picnic meatballs, she flips when I open the freezer and take them out, a very happy girl . Her fur friend also has them at his house so when she’s there they share them 😀 Thank you Poppy’s Picnic.”

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Posted 2 years ago

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Hello This is wonderful to read... We are so happy! It's great news that your girl is enjoying our Power Balls. Thank you for sharing your thoughts and this amazing 5* review. Much Kindness Much Kindness Debs and Poppy

Posted 2 years ago

“Poppys picnic are amazing and so helpful. From having a pupster that wouldn’t eat to a pup that looks forward to teatime. Can’t thank you enough x”

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Posted 2 years ago

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Hi Deborah This makes us so happy to read. We are delighted to see that your pup is loving our food and now looks forward to meal times Thank you for this wonderful review too! Much Kindness Debs and Poppy

Posted 2 years ago

“We had a foster dog who was reluctant to eat, even the food that came with her. She was always happy to eat chicken that was used as treats, but we wanted a meaty complete dog food. She wasn’t keen on a few other options and so we ordered poppys power balls as they could be cooked or fed raw, and they came in small portions so we could tailor to her. She lives her poppys picnic meals cleaning her plate, and enjoys them cooked the most, and I’m happy as she eats a complete food that is good for her.”

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Posted 2 years ago

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Hello Congratulations on your foster dog. What a wonderful gesture. We are so delighted to see that she is enjoying her Poppys Picnic Power Balls. You will soon see a difference in her coat and general well-being. Thank you for this wonderful 5* review and sharing your experience with others. Much Kindness Debs and Poppy

Posted 2 years ago

“Our dog loves this food! He's a small border terrier and we've been using Poppy's for almost 6 months now without any problems. We love the convnience of the food having everything that we need for him to thrive, as the raw food has extras as well as vegetables and oils. Delivery is always on time and love that we can have it on subscription so we don't need to worry about it running out.”

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Posted 2 years ago

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Hi Julia Thank you so much for sharing your thoughts and writing this wonderful 5* review. It means a lot to us We are delighted to see that your dog is loving our food and has transitioned with no problems. We are very proud of the additional botanicals and herbs that we add to our recipes. Our subscriptions are so convenient and take the hassle out of having to remember to order. Much Kindness Debs and poppy

Posted 2 years ago

“Overall the service is very good with the food delivered on time and to the expected quality. Most importantly our beautiful cockatoo loves every morsel.”

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Posted 2 years ago

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Hello We are delighted to see that you are pleased with our service and that your food arrived on time. It's wonderful to see that your beautiful Cockapoo is loving our food too! The 5* review is everything to us - Thank you Much Kindness Debs and Poppy

Posted 2 years ago

Poppy's Picnic is rated 4.9 based on 2,104 reviews