Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,096 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent quality service etc this is the first raw my dogs have taken too”

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Posted 3 years ago

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Hello June Welcome to Poppys Picnic So pleased that your dog has taken to our food. Thank you for sharing your thoughts Much Kindness Debs and Poppy

Posted 3 years ago

“awesome... everything was just brilliant. From wide range of meat, to packaging and delivery. Our sausage pup loves it! 🤎”

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Posted 3 years ago

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Hello Maria and little sausage Delighted to hear that your little sausage is loving their Poppy's Picnic Thanks for sharing your thoughts and this lovely 5* review Much Kindness Debs and Poppy

Posted 3 years ago

“My furry daughter and I love Poppy's food for lots of reasons Top quality ingredients Easy to split up meatballs My girl has 3 a day so I mix 3 flavours together works great and she says YUM She's been on raw since she came to us at 8 weeks and she's got the glossiest coat She literally shines with health We just LOVE it ❤️”

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Posted 3 years ago

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Hi Anonymous We're delighted that your furry daughter is enjoying our food and that you can now see the benefits with the lovely shiny coat. Thank you for sharing your thoughts and this wonderful review. Much Kindness Debs and Poppy

Posted 3 years ago

“Arrived frozen, smells like human grade food and my lurcher loves it.”

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Posted 3 years ago

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Dear David WOW! This is a lovely review We are so pleased that your lurcher is enjoying our food Thank you Much Kindness Debs and Poppy

Posted 3 years ago

“Brilliant service and if my dog could talk she would say the same.”

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Posted 3 years ago

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Hi Brenda What a lovely thing to say.... thanks for the 5* review So pleased your pup is loving our food Much Kindness Debs and Poppy

Posted 3 years ago

“I was very keen to feed my dog on a raw food diet. Buying it from Poppy’s Picnic is an easy and convenient way of doing it. We have a regular delivery which arrives in individual trays, ready for the freezer, in an insulated box. The customer service is excellent and feels very personal. My dog loves the food and is in excellent health so I’m very happy with my choice of supplier.”

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Posted 3 years ago

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Hi Cath Big thank you for the 5 star review We're so pleased to hear that you find us easy to do business with and are pleased with our service It's lovely to hear that your pups are enjoying the food too Much Kindness Debs and Poppy

Posted 3 years ago

“My dogs love Poppy’s picnic . I also weaned a litter onto raw and the puppies love the food too. I like the fact there was weaning paste ,to start them on where there was no large bits of bone . Really useful if you are having to to start weaning early. most companies don’t do the fine paste I would love to continue using Poppy’s picnic but unfortunately they only do 450g trays .most companies do 500g trays. It is great if you only have 1 dog but I have 5 . This means I am a meal down a day . Which makes it quite expensive. This is why I only gave a good star.”

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Posted 3 years ago

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Hi Lisa Thank you for the review and your lovely comments We do understand your thoughts regarding the weight of the packs and this is something we are looking into later in the year. If we can help you in any other way please let us know Much love to your pups Debs and Poppy

Posted 3 years ago

“My puppy won’t eat the raw food”

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Posted 3 years ago

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Hi Janette Thank you for the review - If only you had contacted us - we would have been able to help and assist you. That's what we are here for ... Our website is full of helpful tips and tricks for pups / dogs just starting out on their raw feeding journey. Much Kindness Debs and Poppy

Posted 3 years ago

“Very good food My dog changed in just 2 weeks More hair soft Tearing, Feces, breath I recommend it Thanks so much”

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Posted 3 years ago

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Hello Laura This review is lovely - thank you Pleased to see that your dog is enjoying our food and you are starting to see the benefits of feeding raw. Much Kindness Debs and Poppy

Posted 3 years ago

“My dogs really love Poppy’s raw foods. I have toy breeds and have found it difficult to source the right raw food for them, tending to find that there is too much bone or the ground bone in other brands is too big for them, resulting in constipation (white bone poos) Poppy’s power balls offer a great alternative giving the same benefits using egg shell. I have also fed them Poppy’s standard small dog minced food and so far no constipation issues. The product provides all the nutrients your dog needs and I take comfort that I’m giving my dogs a high quality food using Poppy’s picnic”

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Posted 3 years ago

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Hello Jayne Thank you for writing this lovely 5 star review We are delighted to hear that your dog is enjoying our nutritional food Much Kindness Debs and Poppy

Posted 3 years ago

“Speedy delivery, great to be able recycle the packaging and compost the trays. Our Tess loves the food!!”

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Posted 3 years ago

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Hello Katrina & Tess Thank you so much for this lovely review ... Tess we are so pleased that you are loving our food Much Kindness Debs and Poppy

Posted 3 years ago

“excellent looking food and Edward T Dog certainly enjoys it very much and looks very well on it. Lovely company to deal with too : )”

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Posted 3 years ago

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Hello Sarah & Edward Awww! This is lovely - thank you So pleased that Edward is enjoying our food Thanks for sharing your thoughts Much Kindness Debs and Poppy

Posted 3 years ago

“From package to delivery to healthy eating for my dog , it’s all excellent ! Thank you ‘Poppy’s Picnic !””

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Posted 3 years ago

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Thank you Corinne for this lovely review...... We are so pleased that your dogs are enjoying our healthy food Delighted that you think our packaging is fab too! Much Kindness Debs and Poppy

Posted 3 years ago

“Great food and even greater packaging.”

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Posted 3 years ago

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Hello Sarah This is fab........ thank you for sharing your thoughts and the 5* review Much Kindness Debs and Poppy

Posted 3 years ago

“Teddy my 8 wk old Yorkshire terrier has just started on poppy's picnic. He likes it raw, and also a quick turn over in the pan. I'm very pleased with the food, as is teddy. 🐕‍🦺😃”

Poppy's Picnic 5 star review on 30th January 2021

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Posted 3 years ago

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Hi Rachel & Teddy Thank you for the delightful pic of Teddy ( gorgeous boy) and the 5* review Delighted to hear that Teddy is really loving his Poppy's Picnic If you have purchased our complete range ( that contains bone) then only dry flash fry for a few seconds , as bone can splinter when cooked. If Teddy would like his food occasionally cooked our Power Balls and Mighty Mince have no bone included.... it's crushed egg shell and can be cooked. Lots of hugs to Teddy Much Kindness Debs and Poppy

Posted 3 years ago

“Fantastic. Speedy delivery and one very happy pooch”

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Posted 3 years ago

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Hello Violet Thanks so much for the 5* review We are delighted to see that your pooch is enjoying our food.... Much Kindness Debs and Poppy

Posted 3 years ago

“My dog seemed to enjoy the lamb and beef, wasn’t keen on the chicken though.”

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Posted 3 years ago

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Hello Leanne Thanks for letting us know your thoughts We're pleased to see that your dog is enjoying the lamb and beef - maybe try one of our new flavours instead of the chicken next time Thanks for this review too ! Much Kindness Debs and Poppy

Posted 3 years ago

“The food came defrosted and so I could not then refreeze so ended up throwing half of it in the bin”

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Posted 3 years ago

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Hello Sarah We are disappointed that you felt you had to throw the food away. If you had contacted us on the day, or looked this topic up in our FAQs, we would have been able to guide you correctly and avoid waste (and your obvious disappointment). Our insulated boxes are designed to keep the food cold in transit for up to 48 hours. If some defrosting does occur it arrives cold (but not frozen) it is safe to go straight into the freezer. Much Kindness Debs and Poppy

Posted 3 years ago

“Although the food is good quality, I ordered a chicken dish for my dog who is allergic to red meat, only to find that the ingredients include beef offal. This information was not on the website.”

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Posted 3 years ago

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Hello Pauline. Thank you for letting us know that you find our food of good quality. We're sorry to hear you could not find the ingredients list. As I mentioned on the phone all our ingredients are listed on each of the product pages under the 'ingredients' tab. If we can help you with anything in the future please let us know. Much Kindness Debs and Poppy

Posted 3 years ago

“We changed our 16 week old Cockapoo from kibble to raw and have never looked back.Our Simba loves his raw food and I’m sure if he had it his way, he would have more every meal time! Thank you to Deborah for all the help and guidance on the move!”

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Posted 3 years ago

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Hi Karishna & Simba Thanks so much for writing this review...... we are thrilled We're always here to help you any time So glad Simba is loving his raw food and made the transition to raw - bless him Much Kindness Debs and Poppy

Posted 3 years ago

Poppy's Picnic is rated 4.9 based on 2,096 reviews