Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,193 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 19th December 2025

Poppy's Picnic 5 star review on 18th December 2025

102

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and great value. I don't want to feed bones but I do want my little monsters to have a little in their diet as I believe it's good for them, so I'm loving this. I used to make my own dog food, but this is no dearer for better quality and a better mixture. Fabulous. I portioned out the food while semi-defrosted and re-froze it so it's really convenient. My two absolutely love every flavour and clean up every scrap.”

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Posted 2 months ago

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Hi Sarah Thank you so much for your lovely feedback! 🌟 We’re delighted to hear that your two little monsters are enjoying every flavour and that our food makes mealtimes both nutritious and convenient for you. It’s wonderful to know you value the quality and variety as much as we do and that it saves you the effort of making your own! We really appreciate your support and can’t wait to keep your pups’ bowls full and tails wagging. 🐾💚 Much Kindness Debs and Poppy

Posted 2 months ago

“Received my parcel of cat food with no ice packs and food meat defrosted which I found unusual. Box in came in was too big for what I ordered as I only have one cat.”

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Posted 3 months ago

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Hi Elaine Thank you for taking the time to leave your feedback. We’re so sorry to hear that your order arrived in this condition, as this certainly isn’t the experience we want for our customers. If you ever have any concerns with a delivery, we’d kindly encourage you to message us so we can look into it promptly and help put things right for you. We’ll also pass on your comments about packaging to our team for review. We really do appreciate you letting us know and hope your cat enjoys their meals going forward. Much Kindness Debs and Poppy

Posted 3 months ago

“Usually great But this time the white frozen bag was empty just a piece of plastic which was strange. Everything was defrosted completely”

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Posted 3 months ago

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Hi Clare We’re really sorry to read your review and to hear that you had this experience. It’s a shame you didn’t bring this to our attention at the time, as we would have been more than happy to help resolve the issue for you. Customer satisfaction is very important to us, and we always encourage customers to reach out so we can put things right as quickly as possible. Much Kindness Debs and Poppy

Posted 3 months ago

“Our dog Toby the patterdale terrier absolutely loves the mighty mince and the super sprinkles. Highly recommended”

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Posted 3 months ago

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Hi Pauline Thank you so much for your lovely review! 🐾 We’re thrilled to hear that Toby loves the Mighty Mince and Super Sprinkles. Your recommendation means the world to us! Much Kindness Debs and Poppy

Posted 3 months ago

“My pup loves Poppy's Picnic and he has been fussy with all other foods. It's been a life saver”

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Posted 3 months ago

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Hi Hayley Thank you so much for your kind words! We’re thrilled to hear that your pup loves Poppy’s Picnic, especially after being fussy with other foods. It really makes us happy to know we’re making mealtimes easier and more enjoyable for you both! Much Kindness Debs and Poppy

Posted 3 months ago

“Ive only used the cookable range but it's been a game changer for my fussy chihuahua that has intolerances. I'm a vegetarian and have found the balls and mince easy to cook and store separately. I would recommend the cookable range.”

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Posted 3 months ago

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Dear Leanne Thank you so much for your lovely review. Wow, thank you so much for the 5 stars! 🌟 We’re delighted to hear that the cookable range has been a game changer for your fussy Chihuahua. It’s wonderful to know it’s helping with their intolerances. We’re also so pleased you’ve found the balls and mince easy to cook and store, especially as a vegetarian. Your recommendation means the world to us Much Kindness Debs and Poppy

Posted 3 months ago

“Only food my fussy Cockapoo will eat”

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Posted 3 months ago

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Hi Gail Thank you so much for your lovely feedback and amazing 5 -stars!. We’re so happy to hear that your fussy Cockapoo enjoys our food, it means the world to us to know we’re making mealtimes easier (and tastier!) for you both. Much Kindness Debs and Poppy

Posted 3 months ago

“Looked alright to me but my two boys (a Lhasa and a cockerpoo) weren't so keen unfortunately”

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Posted 4 months ago

“I’ve been feeding my two cats - a Snow Lynx Bengal and an F6 Savannah - Poppy’s Picnic raw cat food for years now, and the difference is incredible. Their coats are glossier, their energy levels are higher, and their digestion has noticeably improved. What I love most the easy portioning (unlike others!) and the transparency of ingredients and how natural everything is. I know exactly what I’m feeding them, and I feel confident that they’re getting the best nutrition possible. The portions are easy to serve and store, and even my fussiest eater licks the bowl clean every time! It’s clear that this food has been designed with real care and quality. I wouldn’t feed them anything else - Poppy’s Picnic has completely raised the bar.”

Poppy's Picnic 5 star review on 7th August 2025

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Posted 4 months ago

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Hi Joy Wow! thank you so much for such a wonderful review! We’re absolutely delighted to hear how well your Snow Lynx Bengal and F6 Savannah are thriving on Poppy’s Picnic. Knowing their coats are glossier, their energy is up, and their digestion has improved puts the biggest smiles on our faces. We put a lot of love and care into making sure every portion is easy to serve, perfectly balanced, and made from the best natural ingredients so it means the world to know it’s making a real difference for you and your cats. Please give them both a big cuddle from all of us here we’re so happy to be part of their mealtime and their health journey! Much Kindness Debs and Poppy

Posted 4 months ago

“I'm so impressed with Poppy's Picnics customer service. If I have a problem, they are on it immediately. Im pleased to say I rarely have a problem but it's reassuring to know that they are always reachable, to give help and advice.”

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Posted 4 months ago

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Hello Maxine Thank you for this amazing review and 5 wonderful stars! We’re so happy to hear that you’ve had such a positive experience with our customer service. While we always aim to keep everything running smoothly, it means a lot to know you feel supported when you need us. Thank you for being part of the Poppy’s Picnic family — we’re always here for you and your furry friend! 🐾 Much Kindness Debs and Poppy

Posted 4 months ago

“So far so good. Maisie is 7 and has been fed kibble from the start. She's never been that fussy about eating it, or any other dog food to be honest. After trying so many different foods I decided to try raw and have had the most success with Poppy's. For the most part she is eating it as soon as I put it down and seems to enjoy it along with the addition of the sprinkles. Hopefully this time we have a food that she will stick with for good. I'm very happy with the way it's going.”

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Posted 4 months ago

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Hello Thank you so much for sharing Maisie’s story! We’re so happy to hear she’s enjoying Poppy’s Picnic and that you’ve found something she’s happy to stick with. It’s always great to hear when a pup is excited about mealtime , especially after trying lots of options! We hope Maisie continues to love her food and thrive on her new diet. Please give her a little extra cuddle from all of us! 🐾💚 Much Kindness Debs and Poppy

Posted 4 months ago

“The cookable mince has literally saved my sanity! My dog Meatball absolutely loves it & now looks forward to dinner time, she always clears her bowl & her poops are so much healthier! We’ve tried so many different brands but this is the only one she’s ever actually loved! Can’t recommend it enough!”

Poppy's Picnic 5 star review on 1st August 2025

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Posted 4 months ago

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Hi Jade Thank you so much for your lovely message—it really made our day! We’re thrilled to hear that the cookable mince has been such a game-changer for both you and Meatball (what a great name!). It’s wonderful to know she’s enjoying her meals and feeling the benefits too—healthy poops and a happy pup are what we love to hear! Thank you again for the kind words and recommendation. If you ever need anything, we’re always here to help. Give Meatball a big cuddle from us! 🐾💚 Much Kindness Debs and Poppy

Posted 4 months ago

“Rawsome has gone down a treat for my pup. Bowl licked clean at every meal”

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Posted 4 months ago

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Hello That’s so lovely to hear—thank you for sharing and this wonderful 5-stars.! We’re so glad your pup is enjoying the food, and a clean bowl is always the best compliment! 🐾 If you ever need anything or have questions, we’re always here to help. Much Kindness Debs and Poppy

Posted 4 months ago

“Delicious food (according to our dog Lily) and also, the customer service (according to myself) is absolutely fantastic.”

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Posted 5 months ago

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Hello Andrea Thank you so much for the lovely feedback! We’re so pleased to hear that Lily is enjoying the food — and it means a lot to know that you’ve had such a positive experience with our customer service too. Thank you again for your kind words and continued support! Much Kindness Debs and Poppy

Posted 4 months ago

“My puppy has been off his food during the hot weather, so I've been looking for a raw food i can just flash cook and I found poppy's cookable mince. So I ordered some and he's eaten it really well so I'm pleased.”

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Posted 5 months ago

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Hi Susan Thank you so much for your lovely review! We’re so pleased to hear that your puppy is enjoying the cookable mince — especially during the hot weather when appetites can be a bit off. It’s great to know that flash cooking it made all the difference and helped tempt him back to his bowl! We hope he continues to enjoy it, and if you ever need any help or have questions, we’re always here. Much Kindness Debs and Poppy

Posted 5 months ago

“Excellent product, dogs love it , easy to store and great you can cook and leave in fridge for 3 days , no need to remember to get of freezer every day , we have the cookable meatballs”

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Posted 5 months ago

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Hi Jill Thank you so much for your wonderful feedback! We’re so pleased to hear that your dogs are loving the cookable meatballs! 😊 It’s great to know you’re finding them easy to store and convenient to use — especially being able to keep them in the fridge for a few days without the daily freezer reminder! Thank you again for your support — it really means a lot to us. Much kindness Debs and Poppy

Posted 5 months ago

“Great service as always.”

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Posted 5 months ago

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Hi Philip You’re very welcome! 😊 It’s our pleasure — and thank you for your kind words and continued support. If there’s anything else we can help with, just let us know! Much Kindness Debs and Poppy

Posted 5 months ago

“Changed to Poppys Picnic for our ten month old Cockerpoo after she stopped eating her previous also very good quality food. Initially tried Raw Power but she wasn't keen so went to the cookable Mighty Mince which she's taken to very well. I understand Cockerpoos can be fussy eaters so we'll see how she goes with Poppys Picnic but so far she's loving it.”

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Posted 5 months ago

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Dear David Thank you so much for sharing your experience – we’re so pleased to hear that your lovely Cockerpoo is enjoying her Poppy’s Picnic meals! It’s not uncommon for Cockerpoos to be a little particular when it comes to food, so we’re really glad she’s taken to the Cookable Mighty Mince. It’s a great option for transitioning to raw, especially for those with sensitive tastes. We’ll be keeping our fingers crossed that she continues to thrive on her new meals – and of course, we’re always here if you need advice or want to explore other options from the range. Please give her a cuddle from all of us! Much Kindness Debs and Poppy

Posted 5 months ago

“Everything is perfect.”

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Posted 5 months ago

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Hello Marzena Thank you for your amazing 5-star review! We’re absolutely delighted to hear that you’re happy with Poppy’s Picnic. It means the world to us to know that both you and your pets are enjoying the food. Much Kindness Debs and Poppy

Posted 5 months ago

“For years I have given my 6 year old Havanese three chicken power balls for breakfast (cooked and cut up) along with three small low fat treats. She loves the meal and her poo is perfectly formed.”

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Posted 5 months ago

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Hello Rosemary Thank you so much for sharing this, and what a brilliant breakfast routine for your Havanese! 🐶 We’re thrilled to hear she’s been enjoying her cooked Chicken Power Balls for years – that kind of loyalty means everything to us. And perfectly formed poo? That’s the gold standard of raw feeding success! 💩✨ Wishing you both many more happy, healthy mornings together! Much Kindness Debs and Poppy

Posted 5 months ago

Poppy's Picnic is rated 4.9 based on 2,193 reviews