Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,104 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took advantage of a discount to order poppy's for the first time. My puppy is really enjoying the choices I ordered and it has good reviews for healthy food so I'm very happy. I will definitely be ordering form poppy's again.”

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Posted 1 month ago

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Hi Jules Thank you so much for sharing your wonderful experience. It's lovely to hear that your puppy is enjoying the choices on offer. We are so proud of being part of his healthy eating journey. If we can assist with any future orders please let us know. Much Kindness Debs and Poppy

Posted 1 month ago

“My dog which is a shih tzu is a very fussy eater and was always getting an upset stomach from the old food we were feeding him. Since starting on Poppy's Picnic he can't wait to eat it even having his head in the bowl as it is put down. Also his stomach is much better now and he doesn't get a runny tummy any more.”

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Posted 1 month ago

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Hi Raymond Thank you for sharing your experience. We're so pleased to see that your shih tzu is thriving on our food. It's wonderful to see that his runny tummy has cleared up too. Wishing you and your dog continued health and happiness. Much Kindness Debs and Poppy

Posted 1 month ago

“Happy that my dog has finally found a food that she will eat! She loves the cookable raw! Just disappointed that the food was delayed by a day and seemed to be majority defrosted. However, will continue to use :)”

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Posted 1 month ago

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Hi Kerry We're glad to hear that your dog has found a food she enjoys eating. The cookable raw is a genius creation and great for a fresh , natural and complete cookable raw dog food. We understand your disappointment with regards regards your late delivery. Thankfully , DPD are the best couriers and this doesn't happen very often. I'm pleased our specially insulated boxes kept the food at the correct temperature. Thank you for the 4-stars and for choosing to shop with us again. Much Kindness Debs and Poppy

Posted 1 month ago

“My dog loved it 🐾 Have used other brands that are quite dry but Poppy’s is moist and fresh. Will be ordering again.”

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Posted 1 month ago

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Hi Thank you for your wonderful 5 - star review. It's heartwarming to her that your dog loves our food. Much Kindness Debs and Poppy

Posted 1 month ago

“Very happy with this product so far. Our pup loves it”

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Posted 1 month ago

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Dear Julian Thank you so much for this wonderful 5-star review. We are delighted to see that your pup is enjoying our food. Much Kindness Debs and Poppy

Posted 1 month ago

“My two boys extremely fussy eaters spent far too much money on every brand of dog food just for them to turn away,tried a small order from poppy's and they both empty their bowls for 1st time and every meal time since,poppy's definitely saved the day and now have two happy wagging tails every meal time, Marju & makoa Highly recommend poppy's picnic 🐶🐶”

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Posted 2 months ago

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Good Morning Fred , Marju & Makoa Thank you for taking the time to share your feedback and this wonderful 5-star review. We're delighted to hear that your dogs are having a positive experience with our food. We love to hear about wagging tails at meal times. We are so pleased to have you as a part of the Poppy's Picnic family. Much Kindness Debs and Poppy

Posted 2 months ago

“We feed our Gang of Four Maine Coons plus, 1 tuxedo farm cat from down the road, Poppy's Picnic raw in 3 flavours. There's never a scrap left. The sachet wet food is only accepted for the gravy and the lumpy, so called protein, goes out to the birds.”

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Posted 2 months ago

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Hi Patricia Thank you so much for this amazing 5-star review and feedback. It’s great to know that all your cats are enjoying our food. We love clean bowls... I f there’s ever anything we can do to make your experience even better, please let us know. Thank you for trusting us with your cat's nutrition. Much Kindness Debs and Poppy

Posted 2 months ago

“Great ordering system quick delivery Thank you”

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Posted 2 months ago

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Hi Derron Thank you for taking the time to write this review and award us 5-stars. We're delighted to see that you are happy with our ordering system. Much Kindness Debs and Poppy

Posted 2 months ago

“Quick delivery. Dogs love the food”

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Posted 2 months ago

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Hi Danielle Thank you so much for your review. As a small company you have helped us spread the message of the benefits of our food. We are delighted to see that your dogs are loving our food. Thank you for the amazing 5-star review too! Much Kindness Debs and Poppy

Posted 2 months ago

“Doris loves her food ! Love the way it can be cooked ! Great service too”

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Posted 2 months ago

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Hi Philippa & Doris Thank you very much for your lovely 5-star - review. As a small company you have helped us spread the message of the benefits of our food. We are delighted to see that Doris loves our food and we provide great service too! Much Kindness Debs and Poppy

Posted 2 months ago

“Back for more. Says it all really!”

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Posted 2 months ago

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Hi Claire Thank you so much for this wonderful 5-star review. Welcome back - we are delighted to see that you are ordering from us again. Many thanks Debs and Poppy

Posted 2 months ago

“Poppy’s picnic is amazing!My Cavapoo Rito never leaves any despite his breed being notoriously fussy eaters. Great skin teeth and eyes and regular poops of a good consistency. I am a very happy customer indeed!😊”

Poppy's Picnic 5 star review on 11th November 2024

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Posted 2 months ago

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Hi Christina & Rito What a handsome boy! Thank you so much for sharing your thoughts and this wonderful pic. We are delighted to see that Rito is loving our food and you can see the benefits through his amazing coat and well being. Much Kindness Debs and Poppy

Posted 2 months ago

“My dog loves this food, it's easy to order and has lots of offers to buy with at a discounted rate. Would recommend this company to anyone.”

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Posted 2 months ago

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Hi Deborah Thank you so much for this great 5-star review. We are so pleased! It's lovely to see that you are happy with our service and that your dog is enjoying our food. Much Kindness Debs and Poppy

Posted 2 months ago

“Definitely the best food for my standard dachshund. After months of trying different brands and him turning his nose up at them he actually jumps up and down and scoffs his meals happily. So glad I found out about you 🤩🐶 Here’s a video of him asleep and contented with a full belly 🥰”

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Posted 2 months ago

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Hi Mrs Weeka Thank you so much for sharing this wonderful video of your standard dachshund. He looks so content and with a tummy full of yummy food... We are so pleased that you found us too! It's so kind of you to share your thoughts and award us 5-stars for your review. Much Kindness Debs and Poppy

Posted 2 months ago

“Really pleased with my recent order, and my dog loved your food.”

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Posted 2 months ago

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Hi Louise We are so pleased with this 5-star review - thank you. It's makes feel really happy to see that your dog is loving our food. Much Kindness Debs and Poppy

Posted 2 months ago

“She absolutely loved it 🐾🐾”

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Posted 2 months ago

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Hi Sheree Thank you for taking the time to write your review - 5-stars , thank you! We are so delighted to see that your girl is loving our food. Much Kindness Debs and Poppy

Posted 2 months ago

“Love poppys picnic my dogs are very happy on it and the service and delivery is excellent”

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Posted 2 months ago

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Hi Zoe Many thanks for this amazing 5-star review We're delighted to see that your dogs are loving our food. Thank you for your comments on our service and delivery too! Much Kindness Debs and Poppy

Posted 2 months ago

“Easy to serve. My cat had no problem switching to the meatballs. Appreciate the efforts to protect the environment by having a recycling scheme. Would be appreciated if the bone fragments can be reduced. Some bones haven't been finely ground and the bone pieces contained in the meatballs are relatively more than those found in other brands.”

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Posted 3 months ago

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Hi Thank you for your review and feedback. We are delighted to see that your cat is enjoying our food and that you are finding the balls easy to serve. Our returns scheme for the polystyrene and boxes means that you you earn paw points too - you can redeem against any order. If you could send in a pic of the bone content our Production Manager will investigate. The bone content is 7-8% Much Kindness Debs and Poppy

Posted 2 months ago

“My dog is currently working his way through our first order. I’ve never seen a cleaner bowl after each meal. Fantastic food!! I just wish the containers came with lids.”

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Posted 3 months ago

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Hi Michelle Thank you so much for your feedback and this lovely 5-star review. We are delighted to see that your dog is enjoying our food - we love clean bowls too! Thank you for the feedback regarding lids. This has been recorded and passed to Marketing and Production. Much Kindness Debs and Poppy

Posted 3 months ago

“Poppy’s was recommended to us and is the best quality cat food we’ve ever purchased. The fussy eater loves them all, one cat is. a bit hit and miss at the moment. The little girl, who really made us decide to change foods as the supermarket food has been making her sick, won’t touch it - we’ll get there though, especially as she likes the sprinkles.”

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Posted 3 months ago

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Hi Thank you so much for your wonderful 5-star review. We are delighted to see that your cats are enjoying our food. As a small company you have helped us spread the message of the benefits of our food. Much Kindness Debs and Poppy

Posted 3 months ago

Poppy's Picnic is rated 4.9 based on 2,104 reviews