Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,096 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“Jasper my 5 half months old , was struggling to find suitable foods for him. His poos were so difficult to pick up sometimes .. he got bored of Same testing kibble . Checking out the. Actual nutrition in the foods …. I was shocked so I looked for good nutritional food . It was RAW …. And more to the point .. Poppy’s kitchen . He loves it and it loves him too. Much calmer too . Thank you!”

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Posted 3 years ago

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Hello Suzanne & Humphrey So pleased to hear that Jasper is enjoying our raw food - this is wonderful news! Thank you for the 5* review Much kindness Debs and Poppy

Posted 3 years ago

“Very happy with the service and products so far, as is my pup who is really enjoying the puppy power food.”

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Posted 3 years ago

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Hi Nicola This is a wonderful review, thank you so much for taking the time to share your experience with us So pleased to that your pup is enjoying our puppy power food Much kindness Debs and Poppy

Posted 3 years ago

“Love how easy it is to feed Puppies love it it’s an easy way to start them on food. Quality of pups look good on it. And of course less poo to pick up”

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Posted 3 years ago

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Hi Jen Many thanks for this lovely 5* review..... We're delighted to see that your puppies are enjoying their Poppy's picnic We love less poo! Much Kindness Debs and Poppy

Posted 3 years ago

“Very happy with service. Friendly staff to talk through any concerns and ultra quick delivery”

Poppy's Picnic 5 star review on 16th July 2021

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Posted 3 years ago

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Hello Amanda Thank you for this lovely 5* review.... we are so pleased! We're delighted to see that you are happy with our service You are able to contact us anytime with any concerns you may have. Much kindness Debs and Poppy

Posted 3 years ago

“Purchased this food due to it being bone free, was disappointed to find its not. Additionally to subscribe actually works out more expensive than purchasing as a one off, go figure! Other retailers are the other way round, purposely to encourage repeat purchase.”

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Posted 3 years ago

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Hello Anonymous Thank you for your review We were sorry to see that you had a piece of cartilage in your food As previously mentioned this is in fact cartlidge and not bone Our subscriptions do offer 10% off and the added peace of mind that your order will be delivered on a regular basis,so you never need run out of food. If there is anything that we are able to help you with in the future please let us know Much Kindness Debs and Poppy

Posted 3 years ago

“It’s a slow start. Needs a bit of encouragement to eat it but one he’s started it’s head down till the bowls empty. But he has terrible wind and no change in the poop yet…..”

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Posted 3 years ago

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Hello Julie Thank you for this lovely review The transition period and the time it takes for a dog's body to detox can vary greatly. Please give us a call if we ca help or assist you with this.... Much kindness Debs and Poppy

Posted 3 years ago

“Our lovely cockapoo, Koda is a very picky eater. It took us a few months until we found him the right food. Since we're using Poppy's raw food Koda does not have a problem with eating - tummy is always full! Thank you!”

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Posted 3 years ago

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Hi Timea & Koda We love reading reviews like this.... thank you thrilled to see that koda is enjoying our food Much Kindness Debs and Poppy

Posted 3 years ago

“I am so happy we found Poppys Picnic for our dog Humphrey. It has completely changed his life. No more itchy skin or nibbling of paws. Smaller poos and no Stinky wind. His coat is so soft and looks so healthy. His breath doesn’t smell anymore. He is an ideal weight and he goes crazy every time I feed him. He loves the power balls and the Mighty Mince which I lightly cook. We also use the super sprinkles. Thank you Poppys Picnic for making Humphrey so happy.”

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Posted 3 years ago

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Hello Tanya & Humphrey We're delighted that you have found us too! It's such wonderful news to see that we have changed your life, and that of Humphrey too. Here's to beautiful skin, a shiny coat and small odourless poo's! Thanks for the 5* review Much Kindness Debs and Poppy

Posted 3 years ago

“Great service and food”

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Posted 3 years ago

“Great service, great range of food, mostly recyclable packaging and most importantly my dog (who was previously not very keen on his boring kibble) loves it.”

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Posted 3 years ago

“Excellent delivery.. So far so good. Both girls are eating it all up. They like both the beef and chicken plus the meat balls. I've served it raw and have had no problems.”

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Posted 3 years ago

“Excellent customer service, staff very helpful”

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Posted 3 years ago

“Great service and food”

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Posted 3 years ago

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Hi Carol Thanks so much for this lovely 5* review We're delighted to see that you are happy with the food and service Much Kindness Debs and Poppy

Posted 3 years ago

“I think I've found the Holy Grail of raw food for our very fussy sprocker, Hugo. Having tried several brands, without much enthusiasm from Hugo, I'm delighted to say that the Mighty Mince has come top! The bowl is licked clean at every mean - which is a rare event unless he's starving hungry. He's only been on Poppy Picnic for a few weeks but already Hugo's coat is gleaming. Thank you Poppy for a fantastic product - from a very happy Hugo and even happier owner!”

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Posted 3 years ago

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Hello Claire & hugo We're delighted to see that Hugo is loving his Poppy's Picnic and licking his bowl clean Thank you for sharing your thoughts and this wonderful 5* review Much Kindness Debs and Poppy

Posted 3 years ago

“My Mini Dachshund is loving her first Poppy’s Picnic hamper. I put some of her old tinned food in the bowl for her first couple of meals and she went straight for the raw. It makes me happy to see her so excited and know that it’s all fresh, healthy food.”

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Posted 3 years ago

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Hi Nicole and your Mini Dachshund We're delighted to see that your pup is enjoying her first Poppy's Picnic meals. Thank you for sharing your thoughts and kind words Much Kindness Debs and Poppy

Posted 3 years ago

“Poppy's Picnic raw is excellent. Our pup really enjoys his food and it suits his delicate digestion perfectly When the initial delivery arrived it had completely defrosted but Poppy's Picnic replaced the whole order in a heartbeat even though the issue was not their fault.couldnt recommend them highly enough.”

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Posted 3 years ago

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Hey Denise This review makes us so happy... thank you So pleased to see that your pup is enjoying our food Much Kindness Debs and Poppy

Posted 3 years ago

“Great food. My miniature Schnauzer loves it. As soon as it comes out of the fridge he’s jumping around and is so excited to get his paws on it. I’ve all ready converted my friends 2 dogs to it too. Highly recommended”

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Posted 3 years ago

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Hello Lisa and your lovely Miniature Schnauzer Thank you for writing this lovely 5* review... It's great to see that your pup gets so excited at meal times. thank you also for the referrals! Much Kindness Debs and Poppy

Posted 3 years ago

“Clean plates always when it’s Poppy’s Picnic. I like the packaging as the food doesn’t stick to it.”

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Posted 3 years ago

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Hi Christine Thanks so much for this 5* review So pleased to see that you like our 100% compostable trays and that you have clean plates. This is always lovely to see Much Kindness Debs and Poppy

Posted 3 years ago

“Arrived quickly. I have been using for a week now. Convenient meat balls. My dog likes the boar a little but refuses the chicken completely. I have tried it raw, cooked it and mixed it with biscuits - nope. Only one of the packs came in eco packaging (this is the reason I chose this). I would also like the address to return the large amount of insulation polystyrene please - this could be printed on the box or possibly picked up during future deliveries. Thank you, Sharon”

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Posted 3 years ago

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Hi Sharon Thanks for your review. Oh we're pleased to see that your pup is enjoying our wild boar...... chicken can vary sometimes , dependant on the seasons. You can return the polystyrene to us by requesting a label which we email to you. We have a page on our website dedicated to returning your polystyrene. Also, at regular intervals we message out as a reminder. If customer care can help you with anything , please let us know Much Kindness Debs and Poppy

Posted 3 years ago

“Service was amazing, selection is great, and I love how active in emails and education Poppy's Picnic is! Unfortunately my pup wouldn't touch it no matter what method I tried, I guess it's just not for him, but I appreciate how wonderful the company is!”

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Posted 3 years ago

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Hey Shannon Thank you so much for taking the time to write this wonderful review If you would like to speak to our customer support team, we may be able to offer something you haven't tried, please let us know Much Kindness and love to you and your pup Debs and poppy

Posted 3 years ago

Poppy's Picnic is rated 4.9 based on 2,096 reviews