Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,096 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“Well so far, so good! I have a very fussy, faddy Jackapoo....more poodle than Jack Russell when it comes to eating and I have tried EVERYTHING!! Doesn’t really like proprietary brands so I tried Pure food....no luck, butterbox.....no luck. He likes raw human mince & I caught Poppys Picnic on TV which set me thinking, so I decided to try it. Hey presto & kerching...he eats it!! He still views it with suspicion & only eats the beef & lamb(?) but, we’re getting there!! He likes it lightly seared first so it’s not cold and tonight for the riser time EVER, he sat waiting for me to sear it and then cleared the plate before asking for more. I know, he’s only a dog and searing it, really? .....I hear you asking, but I don’t mind, it takes a minute in a hot dry pan and at least he’s eating well. Customer service excellent too. Debs rang me to help me out with removing the chicken from the hamper I’d ordered as he won’t eat it, which she didn’t have to do bearing in mind I’d already gone through the full order process...so full marks there and thank you Poppy’a picnic. Keep up the good work and stay safe in these very surreal times we are experiencing! Karen.”

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Posted 4 years ago

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Hi Karen Amazing - so pleased that he is finally eating his dinner! If you ever want to re-introduce the chicken or try the turkey just let us know. Thank you for sharing your experience with everyone else. It really does mean so much. Stay Safe and keep well. Much Kindness Debs and Poppy

Posted 4 years ago

“Amazing food and service, Xena loves it and she's never looked so healthy and happy xxx”

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Posted 4 years ago

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Hi Maria & Xena Thanks for the lovely comments - we are so chuffed. So pleased that you can see a difference in Xena's coat and well being. Big woof Debs and Poppy

Posted 4 years ago

“If the noise is anything to go by when dishing up Poppy’s Picnic it must be good”

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Posted 4 years ago

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Hi Sharon WOW! We are super pleased that our food is going down a storm! Thanks for sharing. Much kindness Debs and Poppy

Posted 4 years ago

“Bailey and Paddington love Poppys Picnic. Would highly recommend. Superb products and service. This is the only food Bailey will eat, he’s a really fussy eater.”

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Posted 4 years ago

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Hello Sharon, Bailey and Paddington Thanks for sharing with us your lovely review. We are so please that Bailey and Paddington are thriving on our food. Big licks and kisses to them both. Thanks so much Debs and Poppy

Posted 4 years ago

“Lola absolutely loves her Poppy’s Picnic. She is clearly thriving on it and very healthy.”

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Posted 4 years ago

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Hello Carol & Lola It's lovely to hear that Lola is thriving on her food and we are pleased to read that Lola is enjoying it. Thanks for writing this review. Much Kindness Debs and Poppy

Posted 4 years ago

“My cocker spaniel blue lives his dinner time. Food is gone in seconds. They are not just good at making yummy food but have excellent customer service, the lady who answers the phone is always so helpful, nothing is too much hassle. Thank you Poppys picnic”

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Posted 4 years ago

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Hi Louise & Blue Thanks for the lovely review. We are super pleased that Blue is enjoying his yummy food and that it's gone in seconds. It sounds just like Dylan's home at dinner time for Poppy and her daughters Slipper,Gaby and Katie. It's always a pleasure to speak to our lovely customers. Much Love Debs and Poppy

Posted 4 years ago

“Easy to order , prompt delivery, excellent product !”

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Posted 4 years ago

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Hi Daniel Thank you so much for writing this review. It means a lot to us all. Much kindness Debs and Poppy

Posted 4 years ago

“My French Bulldog loves his raw food from Poppy's Picnic. Wholesome grub. Good value, easy to order, fabulous customer service. Love it!”

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Posted 4 years ago

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Hi Samantha We are chuffed with this review - thank you. So pleased the food is loved by your French Bulldog. Much Kindness Debs and Poppy

Posted 4 years ago

“My cocker spaniel Toby has only been on Poppy’s Picnic for 10 days and I can’t believe how much more energetic he is becoming. Toby absolutely loves all the varieties. I can’t recommend highly enough”

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Posted 4 years ago

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Hello Pam & Toby We are delighted to hear that you love our yummy food! So pleased the quality of the food and ingredients is being to show in his energy levels! Take Care and thanks a bunch Debs and Poppy

Posted 4 years ago

“My two Spinoni love it! It’s far superior to the raw food we used to buy, they seem to digest all the veggie bits better and when they go to the loo it’s much firmer. I like it because it doesn’t go mushy when it’s defrosted. I have only 1 small concern - my order yesterday didn’t arrive until 5.45pm so the box was in the van for many hours, and the two or three packs at the top were just starting to go soft. I worry in case this happens in the summer......otherwise wondrous!!”

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Posted 4 years ago

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Hi Jan and your two wonderful Spinoni Thanks for the review and your wonderful comments. So pleased that the food is to their liking! Our veggies are great ... supplied by the local far shop across the field. I do understand your concerns regarding your slightly soft packs. Sometimes the top layers defrost slightly. As long as the contents does not go over 4 degrees C it's fine. Our courier boxes have been specially designed for 48 hour transport time, and each pack keeps the other pack cold – a bit like when we huddle together to keep warm! In very hot weather the layers of food can start to defrost. As long as your packs arrive cold they are perfectly safe (if it's cold in there, the contents has not gone above 4 degrees C). Just put them in the freezer and use them as normal. Take Care Much kindness Debs and Poppy

Posted 4 years ago

“Poppy’s Picnic is delicious, I prove this because I eat it all up. Love and licks from BettySue”

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Posted 4 years ago

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BettySue Thank you so much for sharing your thoughts on our food.... and for the review too! We are chuffed to bits that you love the food. Lots of love and licks to you too Woof woof Debs and Poppy

Posted 4 years ago

“Great fast service Fab quality Just waiting for the new sleeve so the packs look a bit smarter 👍🏻”

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Posted 4 years ago

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Hi Kelly Thanks for the 5 stars! So pleased you like the service and quality. New packaging is on it's way! Thanks for your support. Much Kindness Debs and Poppy

Posted 4 years ago

“Gabi ate other food but unless it was chicken or tuna she wasn’t that bothered. The first. Time I opened the chicken and bone she was jumping all over me, she absolutely loves it and it’s gone in 60 seconds lol I can’t thank you enough, I have a new rescue dog coming at the end of the month so I will be doubling my order once she’s settled.”

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Posted 4 years ago

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Hi June & Gabi We are thrilled that Gabi is loving our food. Gone in 60 seconds! Sounds like Dylan's home when he is feeding Poppy, Slipper, Katie and little Gaby. If we can help in any way with your new rescue dog , just let us know. Thanks for the fab review. Much Kindness Debs and Poppy

Posted 4 years ago

“I have only just started using Poppy's Picnic and I was impressed with the prompt delivery of food and also, when I called up with a question, there was a very friendly lady on the other end who sorted out my query immediately.”

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Posted 4 years ago

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Hi Samantha It is lovely of you to write this review. Thank you . We are so pleased that you are pleased with everything that we do. Don't forget we are always here to help and assist you. Much Kindness Debs and Poppy

Posted 4 years ago

“Since coming across Poppy’s Picnic we have a well fed, happy and healthy dog. We are very pleased to continue a 100% Poppy’s meatball diet with the choice/variation of daily diet for Bailey. Bailey is a very good Sprocker. We had concerns that he did not appear to be very keen on some of his food, we tried a few varieties settling for a raw diet with dry supplement. He still wasn’t happy. Wee then saw Dylan & Poppy on Dragons Den and were impressed with the presentation. We asked several questions as to current diet and issues. Realising the problem was likely to be the “ph” level of Bailey’s digestion we placed him on a total Poppy’s Picnic diet with treats. Since that time we have had no feeding issues; a totally clean bowl and a very healthy and happy dog. So many thanks to Poppy and all the staff employed for helping us.”

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Posted 4 years ago

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Hello C J and Bailey Its lovely to read that Bailey is enjoying his meatballs and that his digestion issues have ceased. Clean bowls ! That is what we like to hear. Thanks for taking the time to write this informative review. Woof to Bailey Much Kindness Debs and Poppy

Posted 4 years ago

“We are so delighted that after months of trying to find a decent food for our 16 month old very fussy cavapoo we have now finally found one! Her meals are now eaten in literally seconds :)”

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Posted 4 years ago

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Dear Joanne We are delighted that your cavapoo is finally enjoying his meals. That's wonderful news! Thanks for the lovely review too! Much kindness Debs and Poppy

Posted 4 years ago

“If Suki and Ella could talk I know they would say “ Delicious and nutritious “”

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Posted 4 years ago

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Hello Jenny, Suki and Ella Thanks for taking the time to write a lovely review. Thanks for sharing your thoughts on our food too! Much Kindness Debs and Poppy

Posted 4 years ago

“Thrilled with this product. Excellent quality, easy to plan as it's ready portioned and our two Mini's love it. No waste, no odour & convenient re-order system. Far less water content than our previous raw brand so half the amount needed.”

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Posted 4 years ago

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Hi Adele Super pleased that your two little mini's are enjoying our food. Here's to lots of waggy tails and clean bowls! Thanks for the review. They mean a lot to us. Much kindness Debs and Poppy

Posted 4 years ago

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Hi Adele and the two gorgeous little mini's. Thanks for the review. We are chuffed to bits! So pleased that you are finding our food easy and convenient to use. Glad you feel that the quality is great too! Much Kindness Debs and Poppy

Posted 4 years ago

“Initially we were not sure that Charlie would enjoy raw food as he had only been given dry until now from his previous owner which he just grazed at.. However, We were amazed to see him clear his plate on his first taste. He loved it! You now have a loyal customer for life.”

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Posted 4 years ago

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Hello Katrina and Charlie We are delighted to hear that Charlie is enjoying our food and his meals. So pleased for you both. Thanks so much for writing this lovely review. Much Kindness Debs and Poppy

Posted 4 years ago

“Well Poppy's Picnic is a huge success with my very fussy terrier - particularly the meatballs! He scoffs it all down very quickly which is so not like him! Funnily enough it's not so popular with my other terrier who normally eats anything!! However one out of two is good for me and I will definitely be putting in a regular order.”

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Posted 4 years ago

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Hi Alison So pleased to hear that our food is a great success . With one dog at least! The meatballs are very convenient and easy to use. If you would like some tips and help regarding your terrier that isn't too keen on the food please let us know. You could visit our website that has a great Q&A. Thank you for taking the time to write this review. Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,096 reviews