Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,096 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“My order was delivered very quickly and I really appreciated the follow up call. It was a nice touch. Thank you”

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Posted 3 years ago

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Hello Christine Thank you for the wonderful feedback and the 5* review We are so pleased Much Kindness Debs and Poppy

Posted 3 years ago

“My pup was super fussy he would eat food for so long then not bother he hated kibble so thought would try Poppy’s picnic instantly waiting by his bowl after first try gone in seconds been a game changer. See if next puppy like it as much fingers crossed milo doesn’t pinch it lol 😂”

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Posted 3 years ago

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Hello Jane and Milo Thanks for taking the time to share your thoughts and feedback. It's lovely to hear that Milo is enjoying his Poppy's Picnic Let us know how you get on with your new puppy Thank you for the 5 * review Much Kindness Debs and Poppy

Posted 3 years ago

“My puppy went off her regular food in her first heat, and it prompted me to research the nutritional value of it. I was shocked to find out how poor it was, and searched for an alternative. I found Poppy’s Picnic and my pup loves it. Now she’s up, tail wagging as soon as I mention dinner, and wolfs it down every time. My only minor criticism is not with the food but with the marketing. I seem to get several emails a day from the company and it’s far too many. I had about 10 emails in the first day after ordering! If that could be toned down Poppy’s Picnic would be perfect.”

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Posted 3 years ago

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Hello Christine This is so wonderful to read..... we are delighted that your pup is enjoying her Poppy's Picnic Thank you for the feed back on the number of emails you have been receiving. I've addressed this with marketing. Thank you for the 5* review Much Kindness Debs and Poppy

Posted 3 years ago

“Our dog wouldn’t eat it raw so we had to cook it, but she only ate a little bit.”

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Posted 3 years ago

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Hi Karen Sorry to hear that your pup didn't want to eat our food raw. We do have lots of tips on our website and the customer care team are always on hand to help and assist you The transition period can be different for every dog. If you would like to try again then please let us know and we will help you. Thank you for your feedback Much Kindness Debs and Poppy

Posted 3 years ago

“Casper absolutely loves his new food and can’t control his excitement when he sees me preparing his meal!”

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Posted 3 years ago

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Hi Ria & Casper This is great news! so pleased to see that Casper is enjoying his Poppy's Picnic Thank you for sharing your thoughts - and the fab review too Much Kindness Debs and Poppy

Posted 3 years ago

“They love it!! The difference in energy levels is amazing and no more runny 💩’s Definitely gonna change and share the picnic it’s Poppy 👍🏻”

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Posted 3 years ago

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Hello Doug We're delighted and excited for you. This is lovely news thanks for the lovely review too Much Kindness Debs and Poppy

Posted 3 years ago

“Sooty was getting fussy with her food, but she actually’asks’ for her Poppy’s’Picnic food. She loves it. I love it because there’s no more waste, the trays are even recyclable!”

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Posted 3 years ago

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Hello Glennis & Sooty We're delighted to read that Sooty is enjoying her food. Thank you for this fab review Much Kindness Debs and Poppy

Posted 3 years ago

“It’s early days yet, but so far our picky cockerpoo is actually clearing her plate every night! Something unheard of before :D the food is easy to dish up, and it’s so lovely to see her getting properly stuck in and enjoying herself. Poos still soft, but a much healthier looking dark brown. Hopefully when her system gets used to it they’ll harden up! We also got a pack of the pheasant treats which have gone down VERY well - think we’re going to need to stock up! ( I don’t think we’ll get the meatballs again though - she likes to pick them up to take into her bed to eat....)”

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Posted 3 years ago

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Hi Kate WOW! Thanks for sharing your thoughts and this fantastic 5 * review We are all very happy We hoe your picky Cockapoo's poo's have settled down and the transition went well If we can help with anything please contact Customer Care Much kindness Debs and Poppy

Posted 3 years ago

“My baby pups love it it’s so easy to digest and no waste.”

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Posted 3 years ago

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Hello Jen Thank you so much for sharing your thoughts and this 5* review It means so much Much Kindness Debs and Poppy

Posted 3 years ago

“Excellent service and products”

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Posted 3 years ago

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Hello David Thanks so much for sharing your thoughts and this great 5* review It's lovely to know that your are happy with the food and our service...... thanks too for sharing your thoughts Much Kindness Debs and Poppy

Posted 3 years ago

“Your food is very good but my two Lhasa apso older dogs are very fussy at first it seemed like they really liked the food then not eating very much so have tried heating it will see how it goes but your service is excellent and so is the food”

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Posted 3 years ago

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Hello Carol Thank you so much for your lovely 5* review and feedback.... we are so pleased It's great to hear that your two Lhaso Apso's are enjoying the food The Mighty Mince is perfect for cooking , especially on those chilly days Much Kindness Debs and Poppy

Posted 3 years ago

“Remy absolutely loves her new food, she was beginning to get a tad fussy with her normal food, but Poppy’s Picnic is wolfed down in seconds (still trying to get used to remember to get out of freezer!!)”

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Posted 3 years ago

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Hello Michelle & Remy We're so happy to hear that Remy is enjoying her Poppy's Picnic If you do forget to defrost the food (we've all done it!) then simply put a whole pack in a bowl of water. Replace the water twice and within 10 minutes you will be able to serve. Never be tempted to microwave as the bone can harden and this could cause irritation to you dog. Thank you for this lovely 5* review Much Kindness Debs and Poppy

Posted 3 years ago

“Poppyspicnic was delivered on time and she loves it, I have divided it into portions so it's easier to take out of the freezer, some days she'll eat it straight away and others not till the evening but she loves it thank you 😊 🐶”

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Posted 3 years ago

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Hi Pauline Thanks for sharing your thoughts and the 5* review We're delighted to hear that your pup loves her Poppy's Picnic food. Much Kindness Debs and Poppy

Posted 3 years ago

“Darcie loves her food so much especially the lamb meatballs.. it has made a big difference also to her bodyworks!! However being a tiny dog with tiny teeth it would be nice to have some smaller treats? I am glad for the smaller hamper too that is ideal if you have a smaller freezer like myself”

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Posted 3 years ago

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Hi Suzanne & Darcie We're pleased to hear that Darcie is happy with our food. Our liver bites and ox heart treats can be broken into tiny pieces... they are usually used for training treats too Thank you for this great review and recommendation! Much Kindness Debs and Poppy

Posted 3 years ago

“Still early days Lola's is a real fussy eater so shes trying it on again. After reading your message about flash frying it for 10 seconds it did the trick so gonna persevere for a bit longer. She really is a madam tho so I think the problem is with her not the food”

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Posted 3 years ago

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Hi Lesley & Lola Thank you for the 4* review We're delighted to read that Lola is enjoying her food flash fried. If our customer care team can help you with any feeding tips or guidance please let us know Much Kindness Debs and Poppy

Posted 3 years ago

“Poppies Picnic was recommended to me. We have an older dog and a puppy on it, both love it. Good quality and good value for money. Reliable delivery. My only complaint is the website is not very user friendly when it comes to ordering. Fix that and it would be perfect.”

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Posted 3 years ago

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Hello Sarah It's great to hear that your dogs are enjoying our food. We are so pleased to hear this Thank you for your feedback regarding the website. We are aware that the website needs some work. This is currently being reviewed Thanks for the 5* too! Much Kindness Debs and Poppy

Posted 3 years ago

“Zola and lottie tell me that your food is better than the best. Well done.”

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Posted 3 years ago

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Hello Zola & Lottie Thank you letting us know that we have the best food.... woof woof & woof This 5* review is lovely too x Much Kindness Debs and Poppy

Posted 3 years ago

“Archie loves his Puppy Power Mince I think he’s decided Raw is Best.”

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Posted 3 years ago

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Hi Ann & Archie Thank you for the lovely review It's wonderful to hear that Archie is enjoying his Puppy Power Mince Much Kindness Debs and Poppy

Posted 3 years ago

“Amazing, my dogs love it”

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Posted 3 years ago

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Hello Christine Thank you for this lovely 5* review- Thanks for letting us know your dogs are loving our food Much Kindness Debs and Poppy

Posted 3 years ago

“Quick & easy website to order & good response when asking questions! Look forward to starting the subscription!”

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Posted 3 years ago

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Hello Anonymous Thank you for sharing your thoughts - and this amazing 5* review Please let us know if we can help with the subscription set-up Much Kindness Debs and Poppy

Posted 3 years ago

Poppy's Picnic is rated 4.9 based on 2,096 reviews