Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 11th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog Marley has been having Poppy's Picnic raw food for several years now and he loves it. I wouldn't give him anything else.”

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Posted 6 months ago

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Hi Janice & Marley Thank you for being such a long standing customer and this amazing 5-star review. It's wonderful to see that Marley is still enjoying our food... Much Kindness Debs and Poppy

Posted 6 months ago

“Really good service, arrived quickly, my young dog hasn't particularly liked any food so far and absolutely loves it.”

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Posted 7 months ago

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Hi We're delighted with this 5-star review - Thank you! so much! It's wonderful to see that your dog is once again enjoying his food. Much Kindness Debs and Poppy

Posted 7 months ago

“Amazing, delicious dog food. My pup is totally obsessed with it. I can highly recommend cookabe meatballs, which are brilliant as a topper. Happy tail all the time 😀”

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Posted 7 months ago

“This food is amazing . To say my little morkie loves it would be an understatement she has never been so exited over dinner time like she is when i am preparing poppy’s picnic. She sits at my feet till its ready and clears her plate in seconds . And this is the fussiest dog i have ever known . I highly recommend this amazing food to anyone who wants the best for there fur baby”

Poppy's Picnic 5 star review on 20th April 2024

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Posted 7 months ago

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Hi Lee Thank you so much for this wonderful 5-star review. We are absolutely delighted to see that your beautiful Morkie is loving our food. It's very kind of you to share your thoughts and experience. Much kindness Debs and Poppy

Posted 7 months ago

“My very fussy dog loves Poppy's Picnics food. I'm glad we tried them and very happy with the subscription service. Also a lovely company with fantastic customer service. I would highly recommend.”

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Posted 7 months ago

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Hi Donna We're delighted to see that your dog is enjoying their Poppy's Picnic meals and that you're satisfied with our customer service too 5-stars... Amazing! Thank you for sharing your thoughts and kind words Please let us know if we can help with anything in the future Much Kindness Debs and Poppy

Posted 7 months ago

“My dogs are enjoying their Poppy’s Picnic and we’re very impressed with the whole set up except for the polystyrene lining for the boxes - such horrible stuff!!”

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Posted 7 months ago

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Hi Catherine Thank you for your lovely 5-star review. So pleased to see that your dogs are enjoying our food. Polystyrene. Grr! It's needed to keep your dog and cat's raw food in tip-top condition, but wouldn't it be great if it could be recycled more easily? We do have a free returns policy for our polystyrene and boxes - once returned you can earn paw points. If I can help with anything else please let us know Much Kindness Debs and Poppy

Posted 7 months ago

“My Welsh Terrier Rupert has beenn having the raw beef for some time now and just loves it, I would certainly recommend it. The customer service is very good also , I had an issue which was dealt promtly and tomy satisfaction.”

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Posted 7 months ago

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Hi Jacqueline & Teddy What a gorgeous handsome boy! Thank you for taking the time to write your kind review. We are so pleased to hear that Teddy loves our food, and you are happy with our service too! Much Kindness Debs and Poppy

Posted 7 months ago

“I've been buying Poppy's picnic raw food since my dog was a puppy, he is now three years and six months old. He very much enjoys the Raw Power recipes. I have found the raw recipes to be consistently high quality meat, my dog has never had digestive issues with this food.(The meat is not smelly like some raw foods diets for dogs.) Outstanding customer service too! 5⭐️”

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Posted 7 months ago

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Hi Sharon Thank you so much for this amazing 5-star review. We're thrilled to hear that your dog is still enjoying our food. Thank you for finding us and for being a lovely customer too. Much Kindness Debs and Poppy

Posted 7 months ago

“Although I think your food is very good, looks and smells very tasty, my dogs do not seem to take to it, they are not keen on minced food they prefer chunks of raw food, so unfortunately I will not be buying any more as I have tried allsorts to get them to eat it to no avail. But I wish you well as I'm sure there are lots of dogs that love it.”

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Posted 7 months ago

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Hi Dorothy Thank you for the 5-star review. Sorry to see that your dog isn't enjoying our food. I have reached out to you in an email and a phone call. I'm sure we can help and assist you with feeding tips. Much Kindness Debs and Poppy

Posted 7 months ago

“My Frenchie boy has been very very fussy with his food, never sticks to anything, he used to eat raw then decided not to randomly, we tried tailored biscuits, fresh, home cooked and I even tried tinned wet and nothing got him excited- he’d eat it for a week then refuse, but I noticed he likes a hot meal for breakfast and but would also eat raw later in the day you guys appeared on my Facebook, so I took a chance, I have honestly never seem him gobble food so quickly, we mix it up with cooked, raw and flavours, loves a cooked meatball meal with added coconut oil! Enzo is chopping at the bit for meal times! The grumpy look when he realises it’s all gone!! lol!”

Poppy's Picnic 5 star review on 15th April 2024

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Posted 7 months ago

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Hi Lauren Thank you so much for sharing your thoughts and sending us these beautiful pics. He looks adorable . We're over the moon to see that he is finely enjoying his meals again... We're pleased with the 5-stars you have given us too! Much Kindness Debs and Poppy

Posted 7 months ago

“Excellent service my fussy girl loves it my other girls hoover there dishes clean I'm very pressed.”

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Posted 7 months ago

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Hi Clare Thank you for this amazing 5-star review. We're delighted to see that your fussy girl is enjoying our food. Much Kindness Debs and Poppy

Posted 7 months ago

“The food quality is good I suppose only reason why I’m not rating it a 1 is because the customer service is brilliant and tries to help. my cat hates the texture and just everything he hates it”

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Posted 7 months ago

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Hi Isa Sorry to hear that you haven't been able to transition your cat to raw yet. Transitioning can take up to 2 weeks, therefore we recommend you continue - if we can help you with anything at all please get in touch again. Much Kindness Debs and Poppy

Posted 7 months ago

“My dog loves this food...always delivered very quickly and if you have any queries they get back to you very promptly.. Highly recommend.”

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Posted 7 months ago

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Hi Tracey We are absolutely delighted to see that your dog loves our food. It's great that you recommend us too! Thank you for the 5-stars - we love this Much Kindness Debs and Poppy

Posted 7 months ago

“My dog is loving the variety that Poppy’s Picnic Raw Food has to offer. His coat is so much smoother and glossier too. Ordering and delivery is very simple and efficient. I would highly recommend Poppy’s picnic.”

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Posted 7 months ago

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Hi Lisa We're ever so pleased that your dog is loving our food. It's great that you are seeing a difference in his coat too. This is a wonderful review, thank you so much for taking the time to share your experience with us. Much Kindness Debs and Poppy

Posted 7 months ago

“Very good quality and my cats love it.”

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Posted 7 months ago

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Hi Jacqueline Thank you for your wonderful 5-star review. We're are so happy to see that your cats are enjoying our food. Much Kindness Debs and Poppy

Posted 7 months ago

“Poppy’s picnic is the best!! My little fur babies love the meal times, sprinkles, broth and the treats!! Customer service is amazing 🤩 5 stars ✨ as very helpful, educated and caring. Will never choose any other company.”

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Posted 7 months ago

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Hi Michele Thank you so much for your this wonderful 5-star review. We're delighted to see that your fur babies are loving our food. Sprinkles and bone broth! what delicious treats. We're pleased to see that you are happy with our service too. Much Kindness Debs and Poppy

Posted 7 months ago

“Molly is a very fussy eater, with poppies she almost eats everything put in front of her.”

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Posted 7 months ago

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Hi Colin & Molly Molly, we are so pleased to see that you are enjoying your Poppy's Picnic. Thank you for the 5-star review too! We're so chuffed! Much Kindness Debs and Poppy

Posted 7 months ago

“So delighted with Poppy’s Picnic. My miniature schnauzer has been eating the Cookable mince and powerballs for a month with relish. A picky eater to say the least but is waiting for her food to come out of the oven. So far we have been free of the runny poos that were a common feature of her digestive system. Really pleased. Thank you Poppy’s Picnic.”

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Posted 7 months ago

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Hi Janet This is wonderful news - We are so pleased to see that your miniature schnauzer is enjoying our cookable range. It's always such a joy to see our fur babies enjoying their food. Thank you for the amazing 5-stars too! Much Kindness Debs and Poppy

Posted 7 months ago

“No review. Reviews io email is misleading. Please remove this instantly.”

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Posted 7 months ago

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Hi Danielle Sorry for any misunderstanding - as a courtesy all our new customers are contacted to see if we can help with their raw feeding journey and answer any queries or questions. If you have any queries then please message in and we will be happy to assist. Much Kindness Debs and Poppy

Posted 7 months ago

“My pup absolutely loves it! Great texture, ingredients, flavours. Highly recommended!”

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Posted 8 months ago

Poppy's Picnic is rated 4.9 based on 2,080 reviews