Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,090 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,090 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 22nd December 2024

Anonymous

Anonymous // 01/01/2019

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“Found this in the freezer in ASDA and decided to see if my pampered little princess would actually eat it. She is incredibly fussy and usually eats a food once then refuses. 3 months in and she adores her meatballs. The discovery of the Wild Boar pnes has made her a very happy spoilt little fluffball! Great quality, good delivery on the subscription and my dog actually eating them means we have a very happy pooch and owner!”

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Posted 1 year ago

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Hi Kerry We're delighted to see that you found us in ASDA , and delighted to see that your fur baby is still enjoying our food. Thank you for the 5* review and sharing your thoughts... Much Kindness Debs and Poppy

Posted 1 year ago

“Our miniature schnauzer Ruby dog loves the Turkey mince. It's gone in seconds!!!!”

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Posted 1 year ago

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Hi Paul & Ruby Thank you for this lovely 5 * review. We're so chuffed to see that Ruby is enjoying her Poppy's Picnic, especially the Turkey.. This is Poppy's favourite too! Much Kindness Debs and Poppy

Posted 1 year ago

“For me Poppys Picnic stands out from the competition. Always great and friendly customer service and the frozen food delivered on time. My two Havanese Milo and Harry go further, always excited by the prospect of meal times, they love the variety of food and there is NEVER any food left in the bowl. They say woof woof to the treats too!”

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Posted 1 year ago

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Hi Richard Thank you for this amazing 5* review and sharing your thoughts with us. It's great to see that Milo & Harry are enjoying our food - we love clean bowls. Thank you also for the mention of our customer service team and delivery service. Much Kindness Debs and Poppy

Posted 1 year ago

“I didn't know where to start with a transition to raw food and Poppy's picnic made it incredibly easy. It's fair to say my miniature daxie absolutely loves her new food (spins in circles ahead of a very cute paw lift when it's meal time!). She's been eating Poppy's picnic for a couple of weeks and her coat is unbelievably shiny and smooth and she's alot more energy! I only wish I found out about this sooner :)”

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Posted 1 year ago

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Hi Julie Thank you for this wonderful 5* review. We're absolutely delighted to see that your miniature dachshund is enjoying our food. It's always such a wonderful feeling when we see our fur babies enjoying their food. It's lovely that you are now starting to see the benefits of of our fresh and natural ingredients too! Much Kindness Debs and Poppy

Posted 1 year ago

“Food came but was almost defrosted it was a odd colour the meatpink inside but brown outside surely should be pink even the broth had defrosted ! I used the broth but ended throwing in bin even though customer service said it could be refrozen !! So 47 pound in bin so no wouldn't recommend”

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Posted 1 year ago

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Hi Karen Thank you for your feedback. We were so sorry to hear that the delivery did not meet with your expectations. Our boxes are designed to keep the food cold for up to 48 hours and our records show your delivery was within 24 hours. Where some defrosting has occurred and ice crystals are present, it is ok to refreeze the packs. We have more detailed guidance on this in our website FAQs. In the rare case that the entire order is defrosted, it's usually ok to put enough packs for 4 days food straight in the fridge use it, to avoid waste. The difference in meat colour is entirely normal - we don't add gas to keep the meat artificially brown so natural oxidation occurs. Much Kindness Debs and Poppy

Posted 1 year ago

“One of my dogs is particularly fussy but they all love poppys picnic. Really good quality food.”

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Posted 1 year ago

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Hi Cheryl Thank you so much for this lovely 5* review We're delighted to see that your dogs are loving our food and happy with the quality... Much Kindness Debs and Poppy

Posted 1 year ago

“My 2 Dogs love the power balls . Arrived quickly Not keen on the cardboard sleeve … as the food defrosts the sleeve becomes wet and sticks to the sideboard or fridge shelf and a job getting it off Can we have something other than plastic ?”

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Posted 1 year ago

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Hi Sarah Thank you for the lovely review. We are delighted to see that your two dogs are enjoying their Power Balls. Thank you for your thoughts on our cardboard sleeves - this has been passed on. Our Production and development team are always looks at ways to improve our packaging and once more move away from plastic. Much Kindness Debs and Poppy

Posted 1 year ago

“My dog loves his raw meals - wolfs them down - and I'm sure his wonderful diet has everything to do with his health and beautiful shiny coat at age ten.. thank you so much!”

Poppy's Picnic 5 star review on 9th July 2023

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Posted 1 year ago

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Hi Alison WOW! What a lovely 5* review and beautiful pic of your dog. We're delighted to see that he is loving his Poppy's Picnic and has a beautiful shiny coat from all the fresh and natural ingredients. Much Kindness Debs and Poppy Debs and Poppy

Posted 1 year ago

“At last a food my dog eats especially with the sprinkles on”

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Posted 1 year ago

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Hi Ursula Thank you for your this lovely 5* review. We are delighted to see that your dog is enjoying our food. The sprinkles are a great topper, full of goodness too! Much Kindness Debs and Poppy

Posted 1 year ago

“Fast delivery and our kitten loves it”

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Posted 1 year ago

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Hi Nathan Thank you so much for this lovely 5* review... We're delighted to see that your kitten is enjoying our food. Much kindness Debs and Poppy

Posted 1 year ago

“My dogs love this food,gone in seconds, and go to each other's bowls to see if there is any more.”

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Posted 1 year ago

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Hi Thank you for sharing your thoughts and this lovely 5* review. We're delighted to see that your dogs are enjoying our food. We know exactly what you mean - Gabby and Slipper are quick off the mark , trying to see what Poppy and Kate have left in their bowls too! Much Kindness Debs and Poppy

Posted 1 year ago

“My cat loves the food. It came frozen as promised! The Customer Service is amazing.”

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Posted 1 year ago

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Hi We're delighted to see that your cat is enjoying our food. Thank you for your comments on our service too! Much Kindness Debs and Poppy

Posted 1 year ago

“Great service, Dolly loves the power balls”

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Posted 1 year ago

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Hi Frances This is wonderful to read... We're so pleased Dolly is enjoying her Power Balls - Thank you for the 5* too. Much kindness Debs and Poppy

Posted 1 year ago

“It very good food”

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Posted 1 year ago

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Hi Many thanks for sharing your thoughts and this lovely 5* review. We're pleased to see that you are pleased with our food. Much kindness Debs and Poppy

Posted 1 year ago

“Absalutly thee best fresh made proper dog food you can ever feed ure dog , I wouldn't buy anything else 1000% the best The only thing I would love to see from poppy's picnic is more flavours, I've been buying this for a very long time and there hasn't been anything new as in the meals come out , it would be great to see some new meals come out for a change and to have more choice other than that my dog loves ure food and I will keep on buying it for her”

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Posted 1 year ago

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Hi Karina Thank you - we are over the moon with this wonderful 5* review. We are delighted to see that your dog is enjoying our food. There are no immediate plans to bring our more flavours at the moment. It is on our planning and strategy agenda to look at this next year. Much Kindness Debs and Poppy

Posted 1 year ago

“Our dog is now eating two meals a day! He absolutely loves it.”

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Posted 1 year ago

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Hi Chloe Many thanks for your your lovely review. We're delighted with 5* It's great to see that your dog is now eating two meals a day... we love it when this happens! Much Kindness Debs and Poppy

Posted 1 year ago

“Always very helpful when I phone and food is packaged well.”

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Posted 1 year ago

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Hi Enid Thank you for this wonderful 5* review. We're delighted to see that you are happy with the service , food packaging and food. This makes us all so happy! Much Kindness Debs and Poppy

Posted 1 year ago

“My two very fussy eaters are loving Poppys, especially the ones you can heat up. I gently heat it in the microwave to release the smells and they are waiting at their bowls. They have never done this before and they are licking the bowls clean after.”

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Posted 1 year ago

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Hi Karen This is wonderful to see... Thank you for this amazing 5* review. We're delighted to see that your two fussy eaters are loving our food. It's lovely and reassuring when we see clean bowls! Much Kindness Debs and Poppy

Posted 1 year ago

“All my cats absolutely love the meatballs. I'm very impressed with the food and I'm glad my cats like it so much. It would be ace if you'd offer a breeders scheme. I would love to use more of it but it does get a tad expensive...and anything I could offer to my kitten owners!”

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Posted 1 year ago

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Hello Thank you for this wonderful 5* review. We're delighted and over the moon to see that you and your kittens/cats are happy with our food. We will look at possible breeders clubs sometime in the future. In the meantime run special offers and discounts so watch out for these. Much kindness Debs and Poppy

Posted 1 year ago

“My cat prefers this to any other. We occasionally have a hic up where he wont eat so I try him on other things but I always come back to this. He is 11 months old and thriving.”

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Posted 1 year ago

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Hi Jackie We are delighted to see that your cat is loving our food and thriving too! Many thanks for this lovely 5* review and sharing your thoughts. Much Kindness Debs and Poppy

Posted 1 year ago

Poppy's Picnic is rated 4.9 based on 2,090 reviews